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Rick Hendrick BMW

Charleston, SC

4.9
1,511 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,511 reviews

July 13, 2026

Alli in the service department is the best! ! She keeps you informed of the status of the repairs and is a a pleasure to work with. More

by bsteenman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
July 10, 2026

The folks at Rick Hendrick BMW, especially Adam Ballou were incredibly helpful and made the purchase of my new BMW a very positive experience. More

by tinmanmg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Moore, Adam Ballou, Trae Glidewell
July 10, 2026

Excellent attention, everything on time and carefully explained by the service advisor, as always great More

by Linamatiz2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
July 10, 2026

As I posted on Facebook: Service representative Nicole Floegel is the best ambassador Hendrick BMW could have. Ms. Floegel is as strong a customer advocate as she is a dedicated employee. Walking that l More

by jklecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
July 08, 2026

Just a quick shout-out to Rick Hendrick BMW. ..Your BMW Genius Yehor Tushyn is stellar asset to your dealership. He was very patient, professional and genuinely caring. While he wasn't able to so More

by NJ Transplant
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yehor Tushyn • BMW Genius
Jul 10, 2026 -

Rick Hendrick BMW responded

Thank you for the shout-out, SJS! We are so glad to hear Yehor Tushyn made such a strong impression during your visit to Rick Hendrick BMW Charleston. Patient, professional, and genuinely caring is exactly the kind of experience our BMW Genius team aims to deliver. We would love the chance to take another look at that second issue whenever you are ready, so please do not hesitate to reach out. Thank you again for the kind words, and welcome to Charleston!

July 07, 2026

This was my first experience with Rick Hendrick. I had a great experience with Christian Irelan specifically. He was made the buying process very simple and has extensive knowledge of BMW's. I woul More

by kelly.morrow1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Irelan
Jul 10, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review, Kelly! We are honored that your first experience with Rick Hendrick BMW Charleston turned out to be your best car buying experience yet. Christian Irelan is truly knowledgeable when it comes to BMW, and we are so glad he made the buying process simple and easy from start to finish. Your recommendation means the world to us, and we will be sure to share your kind words with Christian. Congratulations on your BMW, and welcome to the Rick Hendrick family!

July 06, 2026

The service department took outstanding care of me. My service advisor, Keith Giacobe, kept me informed at each step of the process. The technician, Joey, sent me a video confirming each procedure he p More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey, Terry Troutman, Keith Giacobe
Jul 10, 2026 -

Rick Hendrick BMW responded

Thank you for the outstanding review, Keith! We are so glad to hear your service advisor, Keith Giacobe, kept you informed every step of the way. Joey and our technicians take real pride in those video updates, and it is great to know it made a difference in your visit. Keeping our guests informed and confident is exactly what we aim for in the service department at Rick Hendrick BMW Charleston. Thank you for your trust, and we look forward to taking great care of you at your next visit!

July 04, 2026

I worked with Peter Stuart and everything was smooth, quick and easy. He is super knowledgeable of BMW brand and I thoroughly enjoyed my shopping experience. Drove the car back the same day, there was no More

by itedrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Stuart
Jul 10, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review, and for the high recommendation! We are thrilled to hear Peter Stuart made your shopping experience smooth, quick, and easy from start to finish. Driving your car home the same day is exactly the kind of seamless process we love to hear about. Peter's knowledge of the BMW brand, along with his professionalism and care, truly sets him apart, and we will be sure to pass your kind words along to him. Thank you for choosing Rick Hendrick BMW Charleston. Congratulations, and enjoy every mile!

July 04, 2026

I recently purchased a BMW X3 from Rick Hendrick BMW and had a great experience. I drove nearly two hours to do business with this dealership because of the excellent service I've received over the years, More

by marviecollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Alex Greene, John Fulp
Jul 10, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review and the high recommendation, Marvie! A nearly two hour drive says so much about the trust you place in our team, and we are grateful you made the trip back to us. It is fantastic to hear John Fulp and Jeff Nowacki made your BMW X3 purchase smooth and professional from start to finish. And seeing Alex Greene again after he helped with your 2017 purchase is exactly the kind of lasting relationship we hope to build with every guest at Rick Hendrick BMW Charleston. Congratulations on your new X3, and thank you for your loyalty over the years. Here is to many more miles together!

July 02, 2026

There was no pressure and the dealer was way more knowledgeable than I ever expected. More

by Joelrwenzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ballou
Jul 04, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We are so glad to hear you had a no pressure experience and that our team's knowledge exceeded your expectations. That is exactly the kind of relaxed, informative visit we strive for at Rick Hendrick BMW Charleston. We appreciate you taking the time to share this, and we hope to see you again soon!

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