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Rick Case Kia at Gwinnett Place

Duluth, GA

3.4
699 Reviews

3285 Commerce Avenue NW

Duluth, GA

30096

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Showing 699 reviews

February 10, 2013

The buying experience with Perry was great. He took the time with us to explain various options and look at different types of cars that met our needs. We were so thrilled with the way that Perry took car More

by bswyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallory, Perry Mallory
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Thank you for letting us know about your recent experience at Rick Case Kia. It is always our pleasure to serve our customers. We look forward to doing business with you in the future.

February 09, 2013

my experience at your dealership was a excellent one. Mr my experience at your dealership was a excellent one. Mr Mallory was very pleasant and helpful and he was not pushy. He explained the car features More

by pchungster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallory
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Here at Rick Case Kia, we strive to make your car purchasing experience a positive one. We thank you for choosing us and we wish you the best with your new car!

February 08, 2013

I bought a used Toyota Yaris from Rick Case Kia this past summer. I worked with Mr. Perry Mallory during the transaction. I was super impressed with how friendly and open he was, and I really felt that he wa More

by CatherineMabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallory
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

We take pride in our customer service and we value our customers. We appreciate you and thank you for taking the time to let us know how much you appreciate us. Continue to enjoy your car and stop by to say hello to Perry the next time you are here for service.

February 08, 2013

Loved our sales person Brandon. He went above and beyond to get us in the right car at the right price. Even offering to come to our home to put on our plate! He was extremely helpful, polite, patient and More

by laurie1eisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Thank you for your comments. We are thrilled to serve you and equally thrilled you found your experience to be a good one. We at Rick Case Kia are very proud of our team and we are looking forward to serving you in the future.

February 08, 2013

James was the best sales consultant ever he made our experience very easy I am thankful I was able to get the car I wanted More

by falconsfan78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Thank you, falconsfan78. We appreciate you as a Rick Case Kia customer and friend. We are looking forward to seeing you again on your next visit.

February 07, 2013

After speaking with Alan over the phone he was able to have the Sorento parked on the lot for driving that he thought we would like. It was a perfect fit. I was very pleased. More

by tgownbey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Souza
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Thank you, tgownbey. We are here to give you the best service every single time. We appreciate having the opportunity in serving customers like you.

February 06, 2013

Marty McCall was extremely friendly, very professional and very fast . thanks. About sellsman Viktor Reznik We were impressed. Young,knowledgeable,polite.In last 25 years that was More

by Laurapizda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Thank you, Laurapizda. We appreciate you as a Rick Case Kia customer and friend. We are looking forward to seeing you again on your next visit.

February 04, 2013

Perry was very helpful in finding the car with the equipment I wanted. We worked on a fair price in no time. It was nice to purchase a car without all the pressure and get a fair price - a first for m More

by R. Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallory
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Here at Rick Case Kia, we strive to make your car purchasing experience a positive one. We thank you for choosing us and we wish you the best with your new car!

February 03, 2013

Having being a single father of 3 for many years, my credit has taken some hits. I wanted to get out of my current vehicle but had difficulties trying to do so with other dealers. I decided to try Rick More

by joey dees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2013 -

Rick Case Kia at Gwinnett Place responded

Thank you for taking the time to share your recent experience with Rick Case Kia. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case Family!

December 07, 2012

I bought a Kia Soul in April of 2012. Twice, I have attempted to schedule service online via Rick Case's website. I never got a phone call or an email. I had tried calling and no one answered the pho More

by Bluzgirl
Customer Service
Recommend Dealer
No
Employees Worked With
Online
Jan 02, 2013 -

Rick Case Kia at Gwinnett Place responded

Dear Bluzgirl, Again, please accept our sincere apologies. It was never our intent to discard your requests for service. This missed opportunity to give you the service you deserve here at Rick Case Kia was very unfortunate for us. We would love to get your business back, please give us a chance to do just that. In a previously response, I left my contact information. Please call me at your earliest convenience. Sincerely, Rick Case Kia.

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