Rick Case Hyundai Duluth

This was the easiest hasslefree new car purchase we have ever experienced. I did my whole deal over the phone including getting a quote for my trade in site unseen and the price I said I would pay for the c ever experienced. I did my whole deal over the phone including getting a quote for my trade in site unseen and the price I said I would pay for the car. Larry called me back within 30 minutes to tell me we had a deal. (I never heard back from two other dealers that I made the same offer too). When we arrived to buy the car I expected changes to the deal or ad ons, price to go up etc. The price was exactly the same as the buyers order Larry had faxed me a few days prior. Everything was ready to sign when we got there. The whole deal took approx. one hour from the time we walked in until we were driving out in our new car including the finance office. Larry was great when we were first shopping trying to decide what we wanted. He spent quality time with us, no pressure and no rush. It paid off for both of us. I since had a service appointment with them to get my oil changed ($19.99) and tires rotated for an additional penny. This was on a busy Saturday morning. When I arrived it was packed. I thought I would be there 2 to 3 hours. I was in and out in one hour and they even fed me, grilled hamberburgers and hot dogs AND I received a free gift of my choice when I left. I have recommended Rick Case Hyundai to many people. We we get ready to buy again, Rick Case and Larry Fitzgerald will be more first choice. BTW, we bought the 2013 Hyundai Tuscon and love it! More

Emmanuel did a really good job from introducing himself to working to get me out of my Elantra into the Tucson vehicle. Overall he made sure that I was satisfied. to working to get me out of my Elantra into the Tucson vehicle. Overall he made sure that I was satisfied. More

Larry is laid back, so he's not a high-pressure salesperson. His enthusiasm for the product is contagious. He also has an "aura" of honesty and trustworthiness. salesperson. His enthusiasm for the product is contagious. He also has an "aura" of honesty and trustworthiness. More

Purchasing my 2013 Sonata at Rick Case was simply the easiest and most pleasurable car buying experience that I have ever experienced. Larry worked on my approval before hand, and upon my arrival to the easiest and most pleasurable car buying experience that I have ever experienced. Larry worked on my approval before hand, and upon my arrival to the dealership all I had to do was pick my car, test drive, and sign the papers. I recommend Rick Casr Hyundai and Larry to everyone who wants a worry free car buying experience. More

I have never bought a brand new car before. I spent months reading reviews and searching for dealerships as I did not want to have a bad experience. Several weeks before I made the trip to Rick Case, months reading reviews and searching for dealerships as I did not want to have a bad experience. Several weeks before I made the trip to Rick Case, I emailed Larry Fitzpatrick and started asking questions. I was very noncommittal and wanted to take my time. He answered all of my questions and never pressured me to make an appointment or come to the dealership. Before I arrived, I had decided on a 2012 Hyundai Sonata because it was in my price range. When I arrived and met Larry, he never even showed me a 2012 model because he said that he could get me a 2013 model within my price range. I think the thing that impressed me so much about him is that he is genuine. I'm not sure I've ever used that word to describe a salesperson before, nor am I likely to use it again. He could answer everything I wanted to know and still had time to share who he was with us and get to know us. I had such a wonderful buying experience with him that I've recommended him to my friends several times. Larry checks on me and the car regularly and works to build a relationship with me to make sure that I continue to be a satisfied customer. I won't even consider buying a car from anyone else unless I have no choice. The Rick Case dealership is also the best dealership! The level of industry knowledge they possess and level of customer service far exceeds the competition. I look forward to bringing my car in for service because I know it will be a pleasant experience. They have the largest inventory of any Hyundai dealership in the world, they offer the best warranty and they are willing to negotiate. I would recommend to anyone looking for a new or used car to at least make sure that Rick Case Hyundai in Duluth is one of the showrooms you go to. You will not be disappointed. More

I could not be happier with the service I received at Rick Case Hyundia in Duluth. Larry was so easy to work with and called several times to check on me. He helped with my questions with no complaint. Rick Case Hyundia in Duluth. Larry was so easy to work with and called several times to check on me. He helped with my questions with no complaint. I did not have to haggle over price or financing. I will be back and send all my friends and family to go see Larry! More

Great customer service and very nice person very helpful. He did everything we ask him to do. Great dealership and very easy to work with. From driving the car to price everything easy. He did everything we ask him to do. Great dealership and very easy to work with. From driving the car to price everything easy. More

Larry was great to work with. Very professional and helpful throughout the process of purchasing the new car. I would recommend him to any of my friends or family looking for a new or used Hyundai. helpful throughout the process of purchasing the new car. I would recommend him to any of my friends or family looking for a new or used Hyundai. More

I did not intend to puchase that day, but after talking to Fred, I was convinced that with the amount of the trade and the peace of mind of having the best warranty out there. It only made since to purchas to Fred, I was convinced that with the amount of the trade and the peace of mind of having the best warranty out there. It only made since to purchase that day More

Larry was great. I located the vehicle online and contacted him. When he was not available to complete the process, he lined up for Jay to finalize. The customer service and friendliness was wonderfu contacted him. When he was not available to complete the process, he lined up for Jay to finalize. The customer service and friendliness was wonderful. Larry continues to check on me to see how the car is and if I have any needs monthly. My experience with my first Sante Fe was not a good experience but Larry was very supportive in the process of exchanging to another Sante Fe. I would recommend Larry for a satisfaction guaranteed purchase. More