Rick Case Hyundai Duluth
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Manish was exceptional! Took his time to explain everything to us. Very attentive and detail oriented. We got exactly what we wanted and needed. And the finance manager Zak was also wonderful. 5 everything to us. Very attentive and detail oriented. We got exactly what we wanted and needed. And the finance manager Zak was also wonderful. 5 out 5!! More
We had already negotiated a great deal on a Honda Civic We had already negotiated a great deal on a Honda Civic Si at another dealership, but something made us walk away and think about it. Hyundai was no We had already negotiated a great deal on a Honda Civic Si at another dealership, but something made us walk away and think about it. Hyundai was not even on our radar, but somehow it came to mind the next evening, so we researched the Genesis. It looked great in the pics, but the real test was to see if my 6'7" boyfriend could sit in it comfortably. We went to Rick Case because it was the nearest dealership open on Sundays. David Butler greeted us and sat us down to talk about why we were there and what we were looking for. He was very laid back and easy to talk to. We did not feel pushed at any time by him or anyone else. My BF fit in the Genesis coupe with plenty of head room and his knees weren't up to the dash, not to mention the car performance was excellent. It is an awesome car, and David made negotiating fun and easy. We arrived only to do a test drive, but ended up buying right away, and walked away with an awesome deal. Our lower rating on price is not the dealers fault... The Genesis is generally priced a little higher than we were intending to go. However, it was an easier decision to buy the Genesis rather than the Honda. Talking financing with Claud was not bad either. He was very helpful and personable. Even though it was by chance, we are glad we ended up at Rick Case Hyundai in Duluth! Thanks David! More
Fred Scott was very helpful that all the services he provided were great. I was very satisfied with how he provided his service. I would definitely recommend this place to anyone. provided were great. I was very satisfied with how he provided his service. I would definitely recommend this place to anyone. More
Manish was very helpful. Great customer service friendly and assuring as well... He was very assuring. Explained everything thorough. I would refer to Rick Case based on my experience with Manish and assuring as well... He was very assuring. Explained everything thorough. I would refer to Rick Case based on my experience with Manish More
I have giving the rating due to the excellent customer service I recieved and the details I was given. They made me feel comfortable with my decision and I feel as though it will benefit me not only in th service I recieved and the details I was given. They made me feel comfortable with my decision and I feel as though it will benefit me not only in the transportation area but also to build my credit. I am very satisfied with the purchase of my vehicle. More
My overall experience with Rick Case has been awesome over the last 10 years. This is my 3rd vehicle that I purchased from them and I love it! The staff is very friendly and I couldn't have asked for a b over the last 10 years. This is my 3rd vehicle that I purchased from them and I love it! The staff is very friendly and I couldn't have asked for a better person to work with. Fred was my salesperson, and he definitely gave me what I was looking for. More
Fred is an awesome guy. Everyone here is great. They are honest and trustworthy. I came here, didn't know what I wanted, but Fred was patient, asked all the right questions and we found the right car. honest and trustworthy. I came here, didn't know what I wanted, but Fred was patient, asked all the right questions and we found the right car. More
Manish was great! My entire experience couldn't have been better. Manish answered all of my questions and showed me how everything worked on the vehicle. Stephan the GM of the store was very hands on an been better. Manish answered all of my questions and showed me how everything worked on the vehicle. Stephan the GM of the store was very hands on and made my business feel appreciated. If you buy a new Hyundai from anywhere else you simply paid to much. The 20 year/200k warranty is also a great perk to buying a car a Rick Case. Thanks Manish and Stephan I love my new car. More
Extremely EASY purchase. I walked in early and was taken care of right from the start! Larry was AWESOME and had my paperwork done prior to my arrival. He also had my trade-in info at hand.... so all tha care of right from the start! Larry was AWESOME and had my paperwork done prior to my arrival. He also had my trade-in info at hand.... so all that had to be done was my old car inspected and a value determined. Shawn was GREAT in the finance department getting everything taken care of for my new purchase!!! I love, love, love, love my new car!!! More

