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Rick Case Hyundai Duluth
Duluth, GA
1,122 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,122 reviews
May 21, 2014
Best car sales experience yet. Larry helped me along the process of purchasing a new car. For making such a big decision, Larry really reached out and went out of his way to accommo Larry helped me along the process of purchasing a new car. For making such a big decision, Larry really reached out and went out of his way to accommodate my needs with the purchase. He is extremely professional and very easy to get along with. He seems to care about his customers, which is something that you do not see to often in the sales industry. I will recommend everyone that is in the market for a new purchase to go through Mr. Fitzpatrick because I know you will be as pleased as I have been with his service. 5 Star service! More
by brandonstreet
May 21, 2014
Great Experience Michael did a great job with ensuring we were very happy with our purchase, he sold us on the car choice. I would recommend him to my friends and fam Michael did a great job with ensuring we were very happy with our purchase, he sold us on the car choice. I would recommend him to my friends and family. Outstanding job Michael! More
by jonesjas
May 19, 2014
Happy sonata owner Great experience all around! Darrow and randy worked hard for me to get the car I wanted, for the price I could afford! Looking forward to using them Great experience all around! Darrow and randy worked hard for me to get the car I wanted, for the price I could afford! Looking forward to using them for any service needs in the future! More
by Emmadavis528
Employees Worked With
Randy and Darrow
May 18, 2014
great experience Great sales assistant. Rattray was very friendly, reliable, humorous, and trustworthy. We thoroughly enjoyed purchasing a vehicle from him. Overall a Great sales assistant. Rattray was very friendly, reliable, humorous, and trustworthy. We thoroughly enjoyed purchasing a vehicle from him. Overall a great experience! Minimal stress. More
by yoonju
May 15, 2014
Great Car Buying Experience I am very satisfied with the purchase of my Hyundai Veloster from the Rick case dealership in Duluth, Ga. I was not intending to purchase a vehicle t I am very satisfied with the purchase of my Hyundai Veloster from the Rick case dealership in Duluth, Ga. I was not intending to purchase a vehicle the day that I visited the dealership, however upon arrival I was treated very well by my Sales Consultant Michael Morand and because he and other staff members were knowledgeable and friendly the car buying experience was simplified and enjoyable. I will definitely return for maintenance and purchase of another vehicle in the future. More
by redsculz
May 15, 2014
Excellent All personnel at this dealership work very hard with us and feel very confident with their knowledge and would come back and or recommend to work dire All personnel at this dealership work very hard with us and feel very confident with their knowledge and would come back and or recommend to work directly with them.. THX More
by FPalagano1967
May 14, 2014
Great experiance This is my third time back to Rick Case. Each time has been a pleasure. They make buying a car a great experience. I'll be back again for my next one. This is my third time back to Rick Case. Each time has been a pleasure. They make buying a car a great experience. I'll be back again for my next one. More
by regbarco
May 12, 2014
Super Nice and very reasonable! R.L. and Michael were very nice in helping me purchase my first car. I am normally very wary of pricing and current market values, but they met me at R.L. and Michael were very nice in helping me purchase my first car. I am normally very wary of pricing and current market values, but they met me at what I could afford! I even test drove it about 3 times and drove them crazy haha. Would highly reccomend for first time buyers. More
by richwmorgan1
Employees Worked With
Richard Williams
May 12, 2014
Already recommended this dealership I have recommended this dealership multiple times. My husband and I both bought our vehicles here, and I just purchased by new Sonata. I would rather I have recommended this dealership multiple times. My husband and I both bought our vehicles here, and I just purchased by new Sonata. I would rather drive out of my way for great service at Duluth, than go to the more convenient Hyundai of Roswell. More
by sjlenke
May 11, 2014
Great service, great dealship! I loved the customer service and friendliness I received. I loved getting follow up phone calls after I purchased the car. Their acknowledgement and q I loved the customer service and friendliness I received. I loved getting follow up phone calls after I purchased the car. Their acknowledgement and quality vehicles will definitely be recommended to others. More
by Garcia.sarah
Employees Worked With
Mike Green
