Back

Richmond Ford Lincoln

Richmond, VA

4.5
1,263 Reviews

4600 W Broad St

Richmond, VA

23230

Directions

By Type

Showing 1,263 reviews

January 17, 2015

My wife loves her Christmas present I gave Travis the exact specifications of the vehicle that I wanted (color, features, etc) that I wanted. He did not try to sell me another vehicle w More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski
Jan 22, 2015 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We are so glad you had a great experience with us. Travis is great and we're happy he was able to get you the exact car you wanted. We hope you're enjoying it! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

January 14, 2015

Lease turn in I came in to look at a new Edge since my lease was expiring in March, but after talking with Travis I found out I could get a new lease early! Travis More

by cjgeiger88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2015 -

Richmond Ford Lincoln responded

Hello! Thank you so much for choosing Richmond Ford! We are so glad Travis was able to help you and get you your new Ford Edge! We hope you're enjoying it! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

January 13, 2015

Thank you Travis! I have had many years of experience buying cars and I have to say that my experience with Travis was the best. He is very professional caring and mak More

by Live
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 14, 2015 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We're so glad you had a great experience with us. We're very glad Travis was able to help you with everything! He's awesome! Congrats on your new vehicle! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521

January 12, 2015

Honored To Be a Part of The Richmond Ford Family From initial Internet contact through final delivery stage, this is a class organization. Jack is an inspiration. Expectations were exceeded well beyo More

by HONEYSUCKLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda or Lisa (not sure), Gregory, Evelyn Anderson, Jack Conner
Jan 14, 2015 -

Richmond Ford Lincoln responded

Hello! Thank you for choosing Richmond Ford! We're glad you had a great experience with us. We're happy that Jack was able to help you with everything! He's a great asset to our team. Congrats on your new vehicle and Happy Belated Birthday! Keep us posted on how your new vehicle is doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

January 09, 2015

Great Car Buying Experience J.T. and Austin were great to work with. Very knowledgable, professional, and no pressure. We were in and out in less then 2 hours with a great price More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dombrowski, JT Gold
Jan 14, 2015 -

Richmond Ford Lincoln responded

Hello Dave! Thank you for choosing Richmond Ford! We're so glad you had a great experience with us. J.T. and Austin are awesome and a great asset to our team. We're happy they were able to get you everything you needed. Congrats on your new F-150! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

January 07, 2015

Very Pleased! I am very pleased with my recent purchase at Richmond Ford Lincoln. I was treated with courtesy and professionalism by all the staff. Our salesman, T More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the finance manager or sales, but they were also very helpful and courteous., Evelyn Anderson, Kayla Kosiewicz
Jan 14, 2015 -

Richmond Ford Lincoln responded

Hello Debbie! Thank you for choosing Richmond Ford! We're so glad you had a great experience with us! Our team is awesome and we're glad they were able to get you everything you needed. Congrats on your new purchase! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

January 06, 2015

Awesome. From the first phone call to set up a test drive, through the whole process, Travis explained everything and walked us through to the end, Even keepin More

by Goody44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 14, 2015 -

Richmond Ford Lincoln responded

Hello! Thanks so much for choosing Richmond Ford! We're so glad you had a great experience with us! Travis is awesome and truly cares about his customers. We hope you're enjoying your new vehicle! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

January 04, 2015

I was a a great experience. I had a great time at the dealership. I was not sure I would buy a car that day. J.T. Gold worked long and hard showing me many options and at the en More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Avila, JT Gold
Jan 05, 2015 -

Richmond Ford Lincoln responded

Hello James! Thank you for choosing Richmond Ford! We're so glad J.T. was able to get you fixed up with a new Ford Fusion! We hope you're enjoying it! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

January 04, 2015

Great Salesman, Poor Finance Guy Our salesman, Travis Woods, is first rate! He was the reason we spent so much time win the dealership. Travis was professional, polite, friendly, and More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Taylor
January 04, 2015

Great car buying experience I found a used 2013 Mazda on line and sent an email to the dealer. I was contacted immediately and set up an appointment to see and test drive the ca More

by CarolynF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 05, 2015 -

Richmond Ford Lincoln responded

Hello Carolyn! Thank you for choosing Richmond Ford! We're so glad you had a great experience with us, and that Jake was able to get you everything you needed. Congrats on your purchase! We hope you're loving it. Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-552

...
85
...