
Richmond Ford Lincoln
Richmond, VA
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My wife loves her Christmas present I gave Travis the exact specifications of the vehicle that I wanted (color, features, etc) that I wanted. He did not try to sell me another vehicle w I gave Travis the exact specifications of the vehicle that I wanted (color, features, etc) that I wanted. He did not try to sell me another vehicle with other features that I did not request. Other dealerships were trying to talk me in to selecting a different color or a vehicle that has more features than I wanted. I travelled 3 1/2 hours to pick up the vehicle. The vehicle had been moved from their other dealership and was waiting there for me. The pricing on the website did not have any hidden costs, unlike one of the other Richmond dealerships had. My overall shopping experience with the dealership has been excellent. They have contacted me several times after I have taken the vehicle home. More
Lease turn in I came in to look at a new Edge since my lease was expiring in March, but after talking with Travis I found out I could get a new lease early! Travis I came in to look at a new Edge since my lease was expiring in March, but after talking with Travis I found out I could get a new lease early! Travis was extremely helpful and drove me out to another dealership to pick up my perfect Edge. He talked me through the entire lease-end process and made the transition seamless. He even helped me get the perfect payment I was looking to get. I would highly recommend Richmond Ford and Travis to anyone looking for a new vehicle. I love my new Edge! More
Thank you Travis! I have had many years of experience buying cars and I have to say that my experience with Travis was the best. He is very professional caring and mak I have had many years of experience buying cars and I have to say that my experience with Travis was the best. He is very professional caring and makes the entire experience a pleasure. Thank you Travis! You are awesome! More
Honored To Be a Part of The Richmond Ford Family From initial Internet contact through final delivery stage, this is a class organization. Jack is an inspiration. Expectations were exceeded well beyo From initial Internet contact through final delivery stage, this is a class organization. Jack is an inspiration. Expectations were exceeded well beyond belief. Through this experience, I finally feel like a grown man. I drove off in the vehicle I truly wanted. THAT is a first for me. What a present to kick off my 52nd birthday in two days. Thank you Mr. Jack Conner and team Richmond Ford. More
Great Car Buying Experience J.T. and Austin were great to work with. Very knowledgable, professional, and no pressure. We were in and out in less then 2 hours with a great price J.T. and Austin were great to work with. Very knowledgable, professional, and no pressure. We were in and out in less then 2 hours with a great price on our new F150. Couldn't be happier. More
Very Pleased! I am very pleased with my recent purchase at Richmond Ford Lincoln. I was treated with courtesy and professionalism by all the staff. Our salesman, T I am very pleased with my recent purchase at Richmond Ford Lincoln. I was treated with courtesy and professionalism by all the staff. Our salesman, Travis, was very friendly and knowledgeable about my purchase. I would definitely purchase from Richmond Ford in the future. The internet website was very user friendly, and I was contacted by internet sales immediately. More
Awesome. From the first phone call to set up a test drive, through the whole process, Travis explained everything and walked us through to the end, Even keepin From the first phone call to set up a test drive, through the whole process, Travis explained everything and walked us through to the end, Even keeping the kids occupied so we could finish the Finance paperwork, I would highly recommend Richmond Ford again and go see Travis Woods. More
I was a a great experience. I had a great time at the dealership. I was not sure I would buy a car that day. J.T. Gold worked long and hard showing me many options and at the en I had a great time at the dealership. I was not sure I would buy a car that day. J.T. Gold worked long and hard showing me many options and at the end . I ended up getting a ford fusion More
Great Salesman, Poor Finance Guy Our salesman, Travis Woods, is first rate! He was the reason we spent so much time win the dealership. Travis was professional, polite, friendly, and Our salesman, Travis Woods, is first rate! He was the reason we spent so much time win the dealership. Travis was professional, polite, friendly, and knowledgeable. The finance guy, Troy, was another story altogether. Pushy is the nicest thing I can say about him. If we hadn't bought from Richmond, Troy would have been the only reason. Service after the sale? Great! We appreciate the lengths this dealership goes to in order to ensure we are satisfied with the vehicle we purchased. More
Great car buying experience I found a used 2013 Mazda on line and sent an email to the dealer. I was contacted immediately and set up an appointment to see and test drive the ca I found a used 2013 Mazda on line and sent an email to the dealer. I was contacted immediately and set up an appointment to see and test drive the car. It was a smaller minivan and is exactly what I was looking for. Jake was easy to work with and there was no pressure from him to buy. I wish all car buying experiences I've had could have been a great as this one. More