Richmond BMW Midlothian

Made things happen I wanna thank Roshan Patel internet sales manager at Richmond BMW Midlothian. For giving me a second Chance of rebuilting my credit a lot of other car I wanna thank Roshan Patel internet sales manager at Richmond BMW Midlothian. For giving me a second Chance of rebuilting my credit a lot of other car dealerships turned me down. Cause of my credit score being so low But he stuck by my side and worked everything out and I was able to get approved for one of my dream car all thanks to Mr.Patel. More

Great and Knowledge Customer Service Charles did a phenomenal job helping me secure my first BMW it's the vehicle I have always wanted and could not be happier. He provided me with inform Charles did a phenomenal job helping me secure my first BMW it's the vehicle I have always wanted and could not be happier. He provided me with information on leasing versus buying which made it easy to make the decision that worked for me. Great experience More

Pleasant Buying experience Great experience recently during a purchase of a new BMW. Will not hesitate to recommend to friends and family in the market for a new ride Great experience recently during a purchase of a new BMW. Will not hesitate to recommend to friends and family in the market for a new ride More

Outstanding experience I really enjoy working with Charles Armstrong on my purchase of my certified 428i. He was knowledgeable about the car, and made sure he took the time I really enjoy working with Charles Armstrong on my purchase of my certified 428i. He was knowledgeable about the car, and made sure he took the time to show me all the bells and whistle my new car has. He was very patient with me and not pushy at all. I loved working with Charles. More

Used car purchase Charles Armstrong was very helpful and took time to make sure we understood the features of our new car. The staff was very courteous and friendly. Charles Armstrong was very helpful and took time to make sure we understood the features of our new car. The staff was very courteous and friendly. More

Great experience We had a wonderful experience. The process was quick and they definitely had there stuff together. We were in and out within a hour and a half that's We had a wonderful experience. The process was quick and they definitely had there stuff together. We were in and out within a hour and a half that's including the test drive. Balaji was very friendly and very thorough about the vehicle. We couldn't of asked for a better person. Thanks guys! More

The best experience ever Charles was the best salesman I'd ever dealt with. He was so patient with me while I decided which car I wanted. Never feeling pressured When I fina Charles was the best salesman I'd ever dealt with. He was so patient with me while I decided which car I wanted. Never feeling pressured When I finally decided on the exact car he made sure the process was nice easy. I was in and out in about 2 hrs! James the Gm and Aaron were also a pleasure to work with! Thanks again guys! I love my car too! More

Pre-owned purchase The building and lot are very clean and the people are friendly. I purchased a pre-owned 2016 Toyota Tacoma and was a first time buyer. I had a lot The building and lot are very clean and the people are friendly. I purchased a pre-owned 2016 Toyota Tacoma and was a first time buyer. I had a lot of questions and I'm sure I was difficult but everyone was patient and reassuring along the way. They made something I expected to be stressful a lot more comfortable. More

Charles is freaking awesome!!! This is my second BMW purchased through Charles and both experiences have were great!! Super quick turnaround time, great customer service from beginn This is my second BMW purchased through Charles and both experiences have were great!! Super quick turnaround time, great customer service from beginning to end, and he gets you the best bang for your buck! I definitely recommend anyone to see Charles if they want a BMW. - Sheila, Loyal Customer More

excellent customer service Overall, we had such a great experience buying our first BMW. Our dealer Roshan was very professional, knowledgeable and honest. We never felt pressur Overall, we had such a great experience buying our first BMW. Our dealer Roshan was very professional, knowledgeable and honest. We never felt pressured at any point and he took a lot of timing explaining the differences between the vehicles and all the different features. The entire process was very smooth from start to finish. I would highly recommend the BMW team to anyone. Thank you for the wonderful experience, we are so happy with our purchase! More