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Richmond BMW Midlothian

Midlothian, VA

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Reviews
Vehicles
4.7
636 Reviews
Call Dealership (804) 897-2257
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12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 636 reviews

March 16, 2026

They communicate well and are very responsive. The follow up after our purchase went very well. More

by MW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Kendall
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Mar 19, 2026 -

Richmond BMW Midlothian responded

Hello MW, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 06, 2026

Customer service is always top notch. Service department is fast and efficient. Knowledgeable and great experience. More

by shylock28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Alex Utz
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Feb 08, 2026 -

Richmond BMW Midlothian responded

:-) Wow! Thank you for rating us so many stars!

February 04, 2026

Always accomodatinng and helpful. The service people know their jobs and are good about explaining what needs to be done and do it well. The sales staff is equally knoweldgable and wo More

by jschmi5401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Schuler
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Feb 06, 2026 -

Richmond BMW Midlothian responded

jschmi5401, we really appreciate this positive review! Thanks so much!

December 30, 2025

I’ve been working with Scot for many years. Very helpful and very nice to work with. Thank you! More

by Chinsuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get work with anyone other than service department.
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December 16, 2025

Efficient and quick process for an out of state purchase, finding solutions for all requests. More

by VR27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Soreson, Balaji Rajamohan
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December 12, 2025

Had a great experience. My advisor Rebecca was great and maintenance done thoroughly and quickly! More

by sharonaepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams, Robert Jackson
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December 10, 2025

Excellent service, provided by Rebecca Kunz. Clear communication in what the car needs and she got it done on time. More

by Jwakilpoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Kunz
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December 08, 2025

The team at RIchmond BMW Midlothian always provide quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experienc More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Balaji Rajamohan
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November 30, 2025

They are customer friendly and all the work is above board and honest. Superb mechanics and the best service representatives. More

by Dave A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yurcaba
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November 26, 2025

We had a fantastic experience working with C. Armstrong and purchased a beautiful certified BMW!! More

by cherierickards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
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