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Richards Honda

Baton Rouge, LA

4.4
485 Reviews

13413 Millerville Greens Blvd.

Baton Rouge, LA

70816

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485 Reviews of Richards Honda

April 02, 2015

They were fair and worked hard to find the car we wanted i worked with Billie Jean. Overall the process was simple and friendly. They did very well at finding us the car we wanted. I would recommend richards More

by CRVbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billie Jean George
March 30, 2015

A good deal! This was my first purchase at a Honda dealership. I had an idea what I wanted and when expressed Byrun quickly found a car that met my needs. He en More

by SAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byrun Lewis
March 26, 2015

Service Yesterday I pulled in the service center because the remote would not open my trunk. There is no key hole on the trunk, but I could still open it wit More

by guljones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian and two others
Mar 27, 2015 -

Richards Honda responded

I am very sorry to hear that your visit to our service department was not to your satisfaction. I understand the concern that you expressed. Please understand that there are many reasons why we prefer to not have service advisors diagnose an issue such as this in the service drive, including the safety of our customers and service advisors. Our technicians are trained by the manufacturer specifically to work on vehicles such as yours and that is why we leave any diagnosis that appears to be electrical related up to them. Your business is very important to us, so I hope that you understand our position and choose to service your vehicle with us in the future. We appreciate your feedback and will use it to look for opportunities to improve the customer experience. If you have any further questions or concerns, please feel free to reach out to myself or our service manager, Melinda Banks, directly at 225-928-6100. Thanks! --Con Lemoine, General Manager

March 24, 2015

Competant, honest, professional sales experience I can not recall the last time I took the time to sit down and submit a review like this but it just seems the right the to do after the positive expe More

by Hybby42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garic--Sales. Kevin Morrison--Manager
March 24, 2015

FINALLY We were finally able to get the vehicle my wife had wanted for years a loaded 2015 Honda Accord. Excellent assistance from Mrs. Billie Jean who made u More

by GwB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billie Jean
March 16, 2015

Fantastic This is my third Honda, and the second one purchased from Richards Honda. My experience with Richards Honda has always been excellent. I love my new A More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Reed
March 16, 2015

Great Service I recently had my first car buying experience after I totaled my car. Despite it being a stressful situation Mr. Steven Garic made the process so eas More

by Meservy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Garic
March 06, 2015

Buying my new 2015 Honda Lx Thanks Jessica for all the help with my new 2015 Honda Lx. You have made me the happiest person in the whole wide world. You kept me up to date on More

by Alberta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mitchell
March 03, 2015

My Third Each Honda I have purchase came from Richard Honda and I have had very good salesman who knew what I wanted and made my buying experience a breeze. More

by Rad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Strickland & Byron Lewis
February 26, 2015

Honda Buyer First time purchasing a brand new vehicle, and my experience was great! Customer service very friendly. And I like the fact that they do xxu calls and More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Lewis
Feb 28, 2015 -

Richards Honda responded

Thank you Lucy! We appreciate your business! I hope you enjoy your new Honda!

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