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Rich Morton Mazda
Pasadena, MD
254 Reviews
The team at Rich Morton Mazda would like to welcome you to our dealership in Pasadena, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Pasadena, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Pasadena count on the high-quality vehicles and services found at Rich Morton Mazda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 254 reviews
November 20, 2008
It's a crying shame that Lincoln, a make that I've been faithful too for 13 years would be represented by such a disgraceful dealership. After moving to Maryland this past year, I tried this dealership fu faithful too for 13 years would be represented by such a disgraceful dealership. After moving to Maryland this past year, I tried this dealership fully expecting the quality in customer service and dealer practices I've experienced at other Lincoln dealers. Not the case. They treat their customers like they're ignorant and don't realize they are trying to be taken for their money. They tried to tack on unecessary fees (which they later fixed),when I decided to finance the car during the purchase. They didn't return phone calls and gave me the run-around with answers and didn't offer support after I had purchased a used vehicle that had problems 3 weeks after I bought it. I've decided to go to another Lincoln dealership for service. Because I'm skeptical of their poor customer service in sales, I won't even push my luck with the service department. There are plenty of other Lincoln dealerships in the area. Don't disappoint yourself here. More
by MStevenson
Employees Worked With
Doug
November 04, 2008
They will rip you off. They have a friendly staff, but dont mistake it for trust. they will find a way to take money from you in any way they can. Dennis Elliot has charged me for services that were cover dont mistake it for trust. they will find a way to take money from you in any way they can. Dennis Elliot has charged me for services that were covered by the warranty. I received charges six months laer, and he wont return a phone call. lowsy customer service, and poor service department management. i would not recommend this dealership to my worst enemy. If i was looking for a car i highly recommend you stay away from this place. More
by lazzaraluis
Employees Worked With
Dennis Elliot
November 04, 2008
Dennis Elliot realized their was a controversy with a third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done with them will be considered high priority and only the highest of quality. I would highly recommend this organization because they take care of the customer and ensure every issue is handled promptly. More
by lazzaraluis
Employees Worked With
Dennis Elliot
November 04, 2008
Dennis Elliot realized their was a controversy with a third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done with them will be considered high priority and only the highest of quality. I would highly recommend this organization because they take care of the customer and ensure every issue is handled promptly. More
by lazzaraluis
Employees Worked With
Dennis Elliot
