Ricart Kia

Don is very outgoing,does not rush thru explanations or presentatations. he will present the cons as well as the pros of a particular model. He does not crticize other brands or dealers but trys his best t presentatations. he will present the cons as well as the pros of a particular model. He does not crticize other brands or dealers but trys his best to make sure the customer gets the best deal the first time without having to spend a lot of time negotatiating or shopping other dealerships. More

I wasn't planning to buy another car when I brought my car to Ricart for service. My husband suggested we look at a few vehicles. Bob introduced himself to us and the rest is history. Bob and other st car to Ricart for service. My husband suggested we look at a few vehicles. Bob introduced himself to us and the rest is history. Bob and other staff members were very friendly and kind. Bob did everything he could to get me the car and deal I was wanting. Customer overall was wonderful. We will be back. Thank you. Tina Warthman More

Great experience. Very friendly and easy to work with. Great experience. Very friendly and easy to work with. Good price and I overall enjoyed the total deal. Followup after the sale was good too. Great experience. Very friendly and easy to work with. Good price and I overall enjoyed the total deal. Followup after the sale was good too. I will be back when I need my next car. More

Brett was great! Will deff be back again for our next car purchase! We got all of our Questions answers and it was quick and easy! The whole staff was awesome! purchase! We got all of our Questions answers and it was quick and easy! The whole staff was awesome! More

Came to buy a Soul, got a good price, friendly service nice atmosphere BUT I'm tired of all the surveys. Had two over the phone and now two online. Enough. Great dealership. I'll recommend to others. nice atmosphere BUT I'm tired of all the surveys. Had two over the phone and now two online. Enough. Great dealership. I'll recommend to others. Thanks Also, I don't know WHY I have to give a username, password and email address since I won't be using this site anymore. My only thought is you are going to either pester me with ads or sell my info to someone else. I didn't finish this the first time I started this rating yesterday because of having to furnish this information. So I get another email today requesting another rating. Hopefully I'm wrong and this is the end of it. More

What I stated in the questener above is turely how we felt about our dealings with Ricart. That includes the salesman,nogoshenater,finace offcer and the Service Manger. All were exelent. felt about our dealings with Ricart. That includes the salesman,nogoshenater,finace offcer and the Service Manger. All were exelent. More

I was very pleased with my experience @ Ricart. We were greeted promptly, given an opportunity to test drive the vehicle, treated with respect, and felt like we mattered. We will definitely visit Ricart i greeted promptly, given an opportunity to test drive the vehicle, treated with respect, and felt like we mattered. We will definitely visit Ricart in the future for our vehicle purchases. More

We went to look at 2012 Sorento's on 11/19/11, we had already test drove and talked to other dealers about them. But after speaking with Rollin Wildin I was convinced this is where I wanted to buy. Roll already test drove and talked to other dealers about them. But after speaking with Rollin Wildin I was convinced this is where I wanted to buy. Rollin was a tremendous salesman and person and we really enjoyed our experience he was very knowledgeable and a pleasure to be around. I would recommend that if you are going to Ricart Kia to see Rollin Wildin. They all were very friendly and the price was excellent, also thanks to Jeremy the sales manager. I have bought at Ricart in the past and this was by far the best experience we have had. I would highly recommend Ricart Kia for their selection, friendliness, and there prices. Aaron and Abby Walls More

Nick Sohovich provided EXCELLENT customer service as our sales person. We were in the market for two cars and Nick patiently test drove multiple models with us over a 4-month period. We decided on the Kia sales person. We were in the market for two cars and Nick patiently test drove multiple models with us over a 4-month period. We decided on the Kia Forte and came into the dealership the day before Thanksgiving to confirm the price and Kia financing rates that we had been given a month before. We were on a short schedule, but wanted to confirm prices/rates and set an appointment with Nick to purchase a vehicle the day AFTER Thanksgiving. It was Nick's day off so we worked with Sales Mgr. Aaron Madry. We knew which model and which color we wanted (which wasn't in stock at Richart)...so Aaron was DETERMINED to sell us a car that was in stock --with more features than we wanted to pay for. Although Aaron did give us an EXCELLENT price on the IN STOCK car...it was frustrating that he wouldn't even consider searching for...or giving us a firm price on an out of stock car (which ultimately would have cost us less and been EXACTLY what we wanted). Ultimately we agreed on a price for the stock car ONLY TO FIND that Aaron wouldn't accept a deposit to hold the car for two days while we checked out our other personal financing options. The only option Aaron gave us was to commit to filling out all of the purchase and financing paperwork THAT DAY (the day before Thanksgiving) rather than Aaron accepting a $100 deposit and setting an appointment to fill out paperwork the day after Thanksgiving (at that point we’re out of the car shopping market and we’re researching financing options…NOT looking for another car or another dealer). Finally, Aaron said that he would call us at the end of the day IF the stock car was still unsold so that we could set an appointment to purchase it the day after Thanksgiving. Aaron didn’t call us back as he promised and his “my way or the highway” sales routine ultimately led us to look for another dealer who actually DOES put the customer first. My only regret is that our salesman NICK SOHOVICH gave excellent customer service and lost a commission because his sales manager took the HIGH PRESSURE approach. We paid $100 more for the same car at HATTFIELD and were treated with respect. This is our SECOND bad purchase attempt experience at Richart; and, with all of the other dealer options in the Columbus market who are willing to earn our business…we won’t go back. More

Totally enjoyed our buying experience with Ricart. Totally love our new Kia Optima. We've gotten many compliments on it. We've told many of them where we got it. Totally love our new Kia Optima. We've gotten many compliments on it. We've told many of them where we got it. More