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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews

2,346 Reviews of Regal Honda - Service Center

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January 14, 2024

Everything was positive except the pick up. Stacy had to wait, nobody explained what was done with the recall, seemed very disorganized. More

by Tsccz1910
Recommend Dealer
Yes
Employees Worked With
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Jan 18, 2024 -

Regal Honda responded

Thank you for letting us know about this. Your feedback helps us do better.

January 14, 2024

Una empleada excelente,siempre me atiende con cariño y respeto, me hace sentir en familia, resuelve toda situacion con el auto. Es el segundo auto que compro en la Honda de Lakeland, los recomiendo. More

by Yolanda.Ocasio1
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 14, 2024

Perfect! The employees hit another home run! Chrissy makes sure everything goes perfectly. She really cares! More

by kathyfairchild
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 18, 2024 -

Regal Honda responded

I would like to thank you for sharing this great review about our store!

January 14, 2024

Professional and courteous. .. can't ask for more. Lol..Chrissy is definitely an employee to make her employer proud! More

by divemang
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service.

January 14, 2024

Everything was taken care of in a timely manner, picked up the car late after noon and everything is going well More

by Jfoley
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

We are grateful that you took the time out to leave us a review.

January 14, 2024

Was very happy my car took longer with the part not coming in but I was put in a rental quickly and easy problem was fixed the next day Chrissy takes very good care of me every time thank you Chrissy More

by Lisalee9286
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Jan 22, 2024 -

Regal Honda responded

Thanks for sharing!

January 14, 2024

Very good No complaints at all. I don't have more to say Have a great day More

by dottiewin11
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 13, 2024

Poor. Poor communication. Unable to walk through each step necessary from drop off to repair to pick up. More

by MCHOLLAN
Recommend Dealer
No
Employees Worked With
Megan Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
January 13, 2024

Had to bring car back twice to reset tire sensors. Second time this has happened More

by adamsd0
Recommend Dealer
Yes
Jan 22, 2024 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

January 13, 2024

I had a problem with my car not starting. Austin explained the process thoroughly and what most likely was the problem. Excellent communication. More

by CINDYFLUFF67
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Jan 22, 2024 -

Regal Honda responded

Thank you so much for the positive review.

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