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Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews
Call Service Center (863) 509-4963

2,346 Reviews of Regal Honda - Service Center

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January 15, 2024

Very good, hardly a wait. Will go again My husband dropped me off and picked me up More

by presley1175
Recommend Dealer
Yes
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Jan 18, 2024 -

Regal Honda responded

Thank you!

January 15, 2024

Nothing short of a perfect visit. Nice folks to deal with. Very professional and caring. Could not ask for better group of people to deal with. More

by jloute
Recommend Dealer
Yes
Employees Worked With
Wilson
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Jan 18, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 15, 2024

I had to come in without an appointment since my car wouldn't start. The person I worked with got me in right away and the issue was resolved quickly. More

by Kellyrfain
Recommend Dealer
Yes
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Jan 18, 2024 -

Regal Honda responded

It makes our day to hear that we were able to provide you 5-star service.

January 15, 2024

Everything went very well and all the employees were respectful We didn't have any issues More

by lstybel25
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 18, 2024 -

Regal Honda responded

Thank you so much for taking the time to share your experience at Regal Honda.

January 15, 2024

The service guy said it would be 2-3 hours, ended up being 5 hours (& i was charged 5 hours of labor). Oil change was fine. Hitch installation was not what I was expecting, nor was the labor time & cost More

by Lauramiller0927
Recommend Dealer
No
Employees Worked With
Idk, service dept
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January 15, 2024

Have loyally brought our cars to Regal Honda for service and have had no issues. Purchased a vehicle from Regal Honda as well with no issues. Hassle free. More

by Wes
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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Jan 18, 2024 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business.

January 15, 2024

I usually have good experiences there. I can usually trust Chrissy with my car. I will only have my car serviced if Chrissy is a part of my customer service experience More

by LSVIGNE
Recommend Dealer
Yes
Employees Worked With
Chrissy and Wilson
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Jan 18, 2024 -

Regal Honda responded

Thanks for sharing your review with us and the community.

January 15, 2024

I never even met him. So one else did all the work and he was awesome. It took 3 hours for them to inspect my car for a recall just for them to say they had to order the p More

by candycee13
Recommend Dealer
No
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January 15, 2024

Everyone I've worked with at Regal Honda from my salesman Cole to my service adviser Chrissy, I have had nothing less than excellent experience! More

by a.serio1215
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
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Jan 19, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

January 15, 2024

I felt the technician missed a task. One of the tasks my vehicle needed was tires rotated. However, the tires remained in the same position as prior to service. Therefore, my confidence More

by AELSENSATO
Recommend Dealer
No
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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Feb 01, 2024 -

Regal Honda responded

We're sorry to hear that you didn't receive the level of customer service that you deserve. We take pride in providing excellent service to our customers and apologize for falling short in this area.

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