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2,346 Reviews of Regal Honda - Service Center
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October 30, 2019
Quick and quality work I was told it would take about an hour and I was in a hurry. It took less! I also wasn’t expecting a car wash and the extent of the service performed I was told it would take about an hour and I was in a hurry. It took less! I also wasn’t expecting a car wash and the extent of the service performed. Great job. I was just there to get an oil change. More
by CROWBAR8681
Verified CustomerEmployees Worked With
Tony Catania
October 29, 2019
Purchase of a new honda I came into the dealership for repairs on my 2016 Honda Accord, but was ambushed by a extremely pushy salesperson, who had no concerns for me - only m I came into the dealership for repairs on my 2016 Honda Accord, but was ambushed by a extremely pushy salesperson, who had no concerns for me - only making a huge profit and a sale. The salesperson was extremely pushy and used a scare tactic to talk me into a new car, which I didn't need or afford. He didn't want me to take time to research or talk with others and I made a very poor financial decision due to pressure, stress, and fear. The purchase price was way over the price online (paid $26,375 -Regal online price for the same car - $22,000) and I made a huge mistake in buying the car. My son came in the same afternoon and he received the same type of pressure, but was able to walk away (even after the salesman lowered his payments from $500 per month to $325 a month). I have purchased at least 8 cars at Regal and have never experienced this type of pressure. My purchases in the past have been from Doug Maynard - who is wonderful. I wish I could have gone down and talked with him before making this purchase. Your service department and Kyle Cook is the best, but I will never purchase another car from Regal (neither will my son). More
by BRENDAHARRIS
Employees Worked With
Sammy Difillipino
October 29, 2019
Service on my 2019 Honda Civic My vehicle was posting a notification that I needed to have the car serviced. I was in Lakeland so I drove over to the dealership. Rob Young went out My vehicle was posting a notification that I needed to have the car serviced. I was in Lakeland so I drove over to the dealership. Rob Young went out to the car to find out what was needed. He explained the service, estimated the cost and the length of time required. I was satisfied with the whole process. More
by RDMOSENIOR
Employees Worked With
October 25, 2019
So so service The service center was a zoo on the Saturday I stopped in. There was no line or check in area. Just people everywhere and flustered service staff with The service center was a zoo on the Saturday I stopped in. There was no line or check in area. Just people everywhere and flustered service staff with papers everywhere and phones ringing off the hook. Chaos would be a good way to put it. They did repair the a/c, but failed to checkout the other issues. They said they were to busy and we’d have to bring it back. More
by HAPPYG25
Employees Worked With
Worked with a few different folks
October 25, 2019
Friendly and fast service When I'm in a hurry the express lane is quick. When I'm dropping off my vehicle, even though I dont make an appointment the service team let's me pull When I'm in a hurry the express lane is quick. When I'm dropping off my vehicle, even though I dont make an appointment the service team let's me pull into the service drive with no complaints. The staff is friendly and informative. They always wash my car. More
by Chicky4
Employees Worked With
Kyle Cook
October 25, 2019
Brake System /Warrenty When I got the car back it seems to be doing good now. No more sounds on the dash. Everybody was friendly and nice. Thank you When I got the car back it seems to be doing good now. No more sounds on the dash. Everybody was friendly and nice. Thank you More
by LADY_SMILES_012475
Employees Worked With
October 24, 2019
Very uninformative . Dustin was short, bordering on rude. I wasn’t called when my vehicle was done. Nothing was explained and the car wash was awful. And even though we Dustin was short, bordering on rude. I wasn’t called when my vehicle was done. Nothing was explained and the car wash was awful. And even though we were there for service we had to endure a sales pitch by a man who doesn’t understand what “not interested” means. More
by Kevin
Employees Worked With
Dustin Brown
October 23, 2019
I wasn't car shopping I listened to the salesman, Sammy to what he had to say. He showed me a Honda Civic EX and I test drove it and liked it and bought it. I like Hondas I listened to the salesman, Sammy to what he had to say. He showed me a Honda Civic EX and I test drove it and liked it and bought it. I like Hondas. They perform well and are reliable. More
by GECASEY
Employees Worked With
Freddy Cano, Sammy Difillipino
October 23, 2019
Great Servic I was met promptly as I pulled up. The young man promptly and in a nice manner checked my service warranty, asked if I was going to wait for the servi I was met promptly as I pulled up. The young man promptly and in a nice manner checked my service warranty, asked if I was going to wait for the service, and explained where I could wait. The service wait was shorter than indicated The lady who checked me out was also very cordial. I have had the car serviced numerous times and never encountered a person who was unpleasant. More
by JIMROBYN18
Employees Worked With
Do not know others' names., Tony Catania
October 23, 2019
Excellent Service from Regal I took my CRV to Regal for an oil change, tire rotation and new wiper blades. Dustin greeted me professionally and told me the service should be comp I took my CRV to Regal for an oil change, tire rotation and new wiper blades. Dustin greeted me professionally and told me the service should be completed in about an hour. A little less than an hour later Dustin brought me my keys, escorted me to the cashier, told me where my car was parked and thanked me. More
by cwells07fam
Employees Worked With
Dustin Brown
