Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,346 Reviews

2,346 Reviews of Regal Honda - Service Center

Sort by
November 21, 2019

Came in for oil change We have been dealing with regal for over 10years..would go no where else. Deal only with Kyle cook he is the best..have used him for all of our Honda' More

by WGERNHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
November 21, 2019

Great Place Very Happy with the scheduling and work completed. Shuttle service was a blessing. The drivers were friendly and courteous. Work done was explained w More

by richj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
November 21, 2019

Review Stopped at dealership to order tires. Showed up at appointment time and tires were not ordered. Longest service writer had 6 months on the job. Poorly More

by RAYLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
Dec 03, 2019 -

Regal Honda responded

Ray, Thank you for your feedback. I'm not sure where you received this information but the majority of our service staff has worked here for 15+ years. We are terribly sorry for the inconvenience non the less.

November 20, 2019

Excellent Servcie Excellent service as usual. Tony Catania was professional and friendly. I was in and out in a timely manner. I have been getting my cars serviced here More

by gorgeoust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
November 20, 2019

Oil change Went in for oil change the receipt said the car was vacuumed and wash but was still dirty . I am not sure if they did an oil change on the car. It cam More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can not remember the name
November 20, 2019

As always Chrissy did an excellent job taking care me. This is the best service I have ever been given at any dealership at any time. Chrissy is always very polite and focused on my vehicle's maintenance. More

by GSKIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

very good Never any problems, brought car in for service and eco-block was done and returned in a timely fashion. We were dropped off and picked up very prompt More

by annieoak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Cheshire
November 19, 2019

Awesome Service Regal always provides great, fast, quality service! I’m always greeted and well taken care of when I brig my car in for routine maintenance. I have More

by JAMAL.WIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamichael "JT" Thomas, Tony Catania
Nov 20, 2019 -

Regal Honda responded

Thank you Jamal, we appreciate you!

November 19, 2019

Express Service I used your express service for the first time since there was no mechanical issues. I was out of there in less than one hour. What a great innovat More

by JEJAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Regal Honda responded

Thank you, nothing beats quick & efficient!

November 18, 2019

Good, very busy morning. It was a really busy day. I had an appointment and had to wait. Car wash was down, I was offered to bring back for wash. More

by Anony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
...
215
...