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Regal Honda

Lakeland, FL

4.5
3,813 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,813 reviews

August 09, 2024

Very good service , friendly , easy going. I had a great visit while I was there More

by miguelsurco02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Aug 09, 2024 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

August 06, 2024

As always service was outstanding. Megan is the best s r vice advisor par none More

by jroberttillson
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Regal Honda responded

We really appreciate your business and helping to share the word about Megan.

July 20, 2024

This one star is for my most recent visit. I have had much better visits in the past. I had Regal Honda replace a flat tire with a new tire on my Lexus. When I got home I realized that the pai More

by thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Regal Honda responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to talk about your feedback further. Please contact Service Lane Manager - Chrissy Hartman.

July 01, 2024

Follow-up from Jayden was good and sales and F&I was good. Would buy again More

by rcpeacocksr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Regal Honda responded

Thank you!

June 29, 2024

We have worked with Chrissy for over 4 years now on all of our 3 Honda vehicles we purchased from Regal Honda. She is a wealth of information and is always available for customers questions or needs. She i More

by Dk.kucik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Regal Honda responded

Thank you!

June 29, 2024

Purchase a vehicle and now I’m having a mission problems plus when they delivered The front window had a crack in it. Was advised to go through my insurance company to have it replaced More

by sandramoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Regal Honda responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers receive the assistance they need.

June 21, 2024

I am very impressed with the service department. I have never been there over 90 minutes for service! More

by tspanola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Honda responded

Thank you!

June 20, 2024

Everything was completed as I expected at the price quoted and in a timely manner More

by gkalfas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Honda responded

Thank you!

June 20, 2024

Not enough service people to answer phones a little more honesty would help with trust More

by EMAIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Honda responded

Thank you for the feedback.

June 20, 2024

Service was great and recall will b done when part s are available. For it. More

by MGOBLUECLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Jun 25, 2024 -

Regal Honda responded

Thank you!

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