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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

August 02, 2017

Crossfire repair Lara is a great service advisor . Got me a fair price for an expensive repair. But the check engine light came on 2 days later...Lara checked and it w More

by SamChez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lara Varkas
August 02, 2017

Great Service I had my chevy serviced & was greeted the service Douglas Newman, he pointed to perfect team of service advisors Lara & John. they got my car in & out More

by ChevyBoy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Boyd, Lara Varkas, Doug Newman
August 02, 2017

Easy to work with, fast, good service. I worked with Chris Jones recently to lease a new Grand Cherokee. He was very easy to work with, kind, and accommodating. And NOT pushy...which is gre More

by emcfarlane86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2017

Quick, No Pressure, To the Point Terry communicated effectively letting us know what exactly was going on. He was clear and upfront about prices, rebates, sales tax, and licensing inf More

by Sabrinxstanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
July 29, 2017

Quick service Stopped through the express lane for a quick service on a Friday afternoon. Lara and the team got me in and out in under 20 minutes. She also informed More

by Kcjhawk99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lara Varkas
July 29, 2017

Service Great service, Lara does an excellent job at explaining and detailing what work will and should be done in the correct intervals of the vehicle. Very More

by CK72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lara Varkas
July 29, 2017

New Car Very good car buying experience. Everyone I worked with was great and explained things very well. Terry found exactly what I was looking for and went More

by JAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 27, 2017

quick, easy and fast oil change went in on thursday afternoon and 2:00 for an oil change expecting a normal 45minute turn around time and it was done in 15 minutes... wooohooo More

by Greg S Trester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lara Varkas
July 26, 2017

Eliminating the Negative stigma of car sales I purchased a used VW Jetta from Jim the day after it was traded in. Hesitant to share much info with my sales person I took a couple of test drives More

by Carl Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Worrell
July 25, 2017

Amazing Customer Service We called about a pre-owned car on the lot and I told him I had a trade-in He told us to come on in. We arrived and test drove the charger. They had More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Snyder
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