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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

November 17, 2017

Great purchase experience The people at OP Jeep truly care about getting it right. My salesman Terry did everything to make the sales process fast and easy! Great selection a More

by Todd P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Roger Heath
November 15, 2017

No nonsense business transaction Talked to Steve around 5 p.m. and told him we needed to buy a truck for our business tonight. He was straight up with us and got the transaction done More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte
November 14, 2017

Fast & Easy There are few things I dislike more than spending time in a dealership. Terry Mykins with Internet Sales made my purchase of a new Jeep Renegade Trai More

by Tammyag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
November 14, 2017

Sold vehicle with known damage but did not disclose Not trust worthy. They sold a cehical with known damage but did not disclose to me the buyer. They also sent the title to the weong place and sent i More

by Ray77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clayton Mark
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2017

A different kind of experience Terry helped us buy a Chrysler Pacifica Hybrid. He was very professional and well informed. There was a level of respect, patience and honesty in hi More

by This hybrid suits us to a T!
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Roger Heath
November 05, 2017

Terry Mykins is the best! I honestly haven't purchased a vehicle from a dealership in many years. I have always been skeptical about salesmen and dealerships both. I called on More

by Happy guy!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Roger Heath
November 04, 2017

Another New Jeep This was my third purchase of a Jeep from OP Jeep and from Terry specifically. Terry makes the process so easy and transparent. Another great experien More

by Rob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
November 01, 2017

Amazing first big purchase! Just purchased a challenger and i was very happy with it. Terry Mykins did an amazing job with the whole process, being friendly, patient, and willing More

by Dillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Roger Heath
October 31, 2017

Great experience Have purchased here before and the consistent attention to details during the buying experience is exemplary. Steve really knows his stuff and all th More

by dl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte
October 30, 2017

Excellent experience with Terry. Just purchased our first Jeep from Terry and I can say we will definitely go back to him if we are ever in the market for a Jeep again. Outstanding kn More

by Clint Goebel
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
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