Ray Catena Land Rover
Edison, NJ
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Absolutely amazing experience....no words! I'm really at a loss for where to begin...my husband and I were in the market for a luxury SUV for close to a year! We checked out some vehicles early I'm really at a loss for where to begin...my husband and I were in the market for a luxury SUV for close to a year! We checked out some vehicles early 2017 before our lease was originally due back but either there were no deals at all on what we liked or we didn't love what we drove, so we extended our current car lease- 3 times! We drove the Range Rover Velar when it first came out and fell in love with it, but again- there were no deals...so we had time to wait and we did. Boy, am I glad we did! We got to work with Jim Mull & he was absolutely amazing. He took so much time with us, understood what we were looking for, was brutally honest and never once made us feel pressured. We had complete open communication with him & at this point, we were in a time crunch that my other lease really had to get back in time & not extended anymore. We walked in on Saturday hoping we would be able to 1) finally get an SUV we loved & 2)also be able to get a good deal on it. Well, we got both & then some. A car that happened to be in stock had even more than what I even thought we would be able to get, is nicer than anything I spent hours customizing and sent to Jim lol & still fit within our budget. Jim knew this was a dream car for me & he really took that into account trying to make the magic happen for us & he really exceeded every expectation we had (and yes, we have high expectations lol)....Needless to say, if you're in the market for a Land Rover or Jaguar, RUN to go see Jim. The experience through and through will blow your mind for all that he does, how responsive he is, how patient he is, how much he knows about all of the vehicles, how hard he will work to get you the best deal & make sure you're happy first and foremost. This was by far an experience unto itself. I can go on & on. If you're still reading this, just stop & go see him! lol More
How can this dealership have a five-star rating?? I'm not sure if the whole Land Rover brand is unreliable or if it's just the Edison location but I can't believe the issues I am having with a "luxury I'm not sure if the whole Land Rover brand is unreliable or if it's just the Edison location but I can't believe the issues I am having with a "luxury" brand car! Since I've had my Discovery for two years, I've had to have it serviced four times already (and that is for problems, not routine maintenance). My prior car was a BMW 328 and I never had any issues at all. The employees in the service department are unreliable and unprofessional. I don't know if this is a communication issue at the dealership or just employee carelessness. I definitely am not getting a Land Rover again in the future, and I am going to inform my family and friends of the same. More
First time Lease with Land Rover If interested in leasing a luxury car, check out Ray Catena in Edison, NJ and go to LandRover/Jaguar. This was my first experience leasing a vehicle w If interested in leasing a luxury car, check out Ray Catena in Edison, NJ and go to LandRover/Jaguar. This was my first experience leasing a vehicle with LandRover and Steve not only made this experience run smooth but he even accommodated my schedule and came in for me and my fiance on his day off!!! As an office manager myself, customer service is key and Steve not only exceeded my expectations by making me feel at home, he was straight to the point and made sure I understood all my contract and terms and was helpful to work with me and my budget. He is so pleasant, very down to earth and no gimmicks! I was so ecstatic to come home with my new Range Rover Discovery and couldn't wait to refer my friends to Steve. More
Awesome and customer centric services I got an opportunity to work with couple of Land Rover Dealers while i was searching for my new car, and ended up with Ray Catena because of their tra I got an opportunity to work with couple of Land Rover Dealers while i was searching for my new car, and ended up with Ray Catena because of their transparency, customer centricity, services, commitments. If you are in NJ area, you don't need to relook at any other places. They will provide the best offerings and services. More
Where to buy or lease a new or used vehicle If you are buying or leasing, the place to go is Ray Catena in Edison New Jersey. I have purchased or leased six vehicles from this dealership over th If you are buying or leasing, the place to go is Ray Catena in Edison New Jersey. I have purchased or leased six vehicles from this dealership over the last 15 years.Most recently I took delivery of a 2018 Range Rover Velar.The sales Rep Mike Lipani who has been at this job for only 3 or 4 months made us feel comfortable from the moment we walked through door and did amazing work identifying the perfect car for us with the features we wanted. During the process we were further guided by the sales manager,Craig Sirota. Craig is a true professional and provided just the right amount of support to close the deal. I would not go anywhere else to buy a car. More
Most pleasant car buying experience ever As excited as my wife was to buy her new Land Rover, I have to say that I was once again dreading the ridiculous interactions that inevitably come wit As excited as my wife was to buy her new Land Rover, I have to say that I was once again dreading the ridiculous interactions that inevitably come with a new car purchase. At 49, I am at the point in my life where I have finally run out of patience with all of the sales games and the over-the-top sleaze that typically accompanies a car purchase. So you can imagine my pleasant surprise when my salesman greeted me without a slicked back Gordon Gecko-like haircut and he wasn't trying to impress me with his $3K suit. Vinny was just a pleasant, down to earth, informed salesman who made my experience actually enjoyable! I would highly recommend asking for him if you are ever in the market for a Land Rover. More
Good experience 1st Edition Quick and efficient dealership. Joe was knowledgeable and honest. Would buy again. Very quick process and valued my time and didn’t keep me there for Quick and efficient dealership. Joe was knowledgeable and honest. Would buy again. Very quick process and valued my time and didn’t keep me there for hours like other dealers in past. More
Seamless Experience I've been to many dealerships through out the years, from the valet to driving off the lot in my new Velar it was amazing. We were greeted with smiles I've been to many dealerships through out the years, from the valet to driving off the lot in my new Velar it was amazing. We were greeted with smiles as we walked in the door and then met Alan Banjany. He was professional, friendly, attentive, knowledgeable and funny, he made the process seamless all from his desk, he took care of it all from start to finish. When it came to showing us all the details our Encore Specialist Cole walked us threw the vehicle from top to bottom and answered all our questions. All in all it was a very pleasurable experience and I will definitely recommend Alan and his team! More
Professional, quick, and friendly I went in the previous day and test drive the car. I told the salesman that I need a specific number but was not in a rush. That evening,I emailed him I went in the previous day and test drive the car. I told the salesman that I need a specific number but was not in a rush. That evening,I emailed him a number I had in mind. The following morning, he told me he could get the deal done. I told him if you can have the car ready that evening, it’s a deal. The car was detailed and ready to go. These guys are flat out “THE BEST”. This is my third Range Rober and Ray catena was by far the smoothest haggle free experience I have ever been a Party too... More
Not only do I recommend this dealership I encourage it! Honest time. I tend to trade in my vehicles more often than not and to go through and get new ones on a regular basis. With that said this means I de Honest time. I tend to trade in my vehicles more often than not and to go through and get new ones on a regular basis. With that said this means I deal with many car dealerships and salesman. Also growing up my father was a manager for Dealerships so I was around car sells all my life. I am extremely picky buyer and I want to know a lot of details on the car. For the very 1st time ever buying a vehicle I felt like I was not dealing with a salesperson But just a very knowledgeable person in jaguar and land rover. Joshua Pollak was the person that was assisting us and hands down he did an amazing job. Extremely courteous and if he asked us a Question about something we wanted he would remember the answer and didn't have to ask us twice. Any question we had he was able to answer right away for us. Made picking out a vehicle extremely easy. We also received a phone call thanking us for coming in that day. When we buy this vehicle Josh will be the person that we get this vehicle from even if I live in a different state I will make sure he is the one I deal with. Also I have to say the dealership and everyone that we came into contact was extremely courteous and polite from the moment we handed our keys to the valet parking to when we left , over all it was an excellent experience. More