Ray Catena Jaguar Land Rover Marlboro

Honesty, Integrity & transparency are the guiding principles here. A sudden catastrophic loss of coolant compelled me to have my car towed to the dealership on a Sunday morning. I made the mistake of principles here. A sudden catastrophic loss of coolant compelled me to have my car towed to the dealership on a Sunday morning. I made the mistake of going online prior to speaking with the service advisor and prepared myself for the worst. Could it be a blown head gasket or a warped piston? The trained technicians thoroughly diagnosed the issue; quickly discovered the problem ordered the required OEM parts and performed the required repairs without any obfuscation, upselling or exaggeration. They stand behind their work & are the undisputed experts for servicing your Jaguar or Land Rover vehicles. More

What’s the secret to keeping a 19 year old Jaguar with over 243,000 miles on the road and in pristine condition? It’s easy. Just scrupulously adhere to all service requirements and intervals in the factor over 243,000 miles on the road and in pristine condition? It’s easy. Just scrupulously adhere to all service requirements and intervals in the factory service manual and have every service performed by the experts at Jaguar Marlboro where precision, professionalism and customer satisfaction are in abundance. More

Why would anyone bring a 18 year old car, 15 years past the warranty expired to an authorized dealer for routine maintenance? Because THIS authorized dealer has kept the car running and looking perfectly the warranty expired to an authorized dealer for routine maintenance? Because THIS authorized dealer has kept the car running and looking perfectly for over 240,000 miles. That’s why. Sure service there costs more but factory trained technicians using only authentic Jaguar parts that fit and perform as the people who designed the car intended are worth it. More

This dealership replaced the front and rear brake pads and calipers to aftermarket parts when I had them service the vehicle for a minor issue(replacing my windshield wiper blades). They changed these ori and calipers to aftermarket parts when I had them service the vehicle for a minor issue(replacing my windshield wiper blades). They changed these original prestine parts without my authorization and knowledge, I noticed the change when I was checking my tires and then took the car to another dealer who informed me the parts were changed to aftermarket parts. This situation is a disgrace, I worked so hard to purchase this vehicle and I was deceived by a Range Rover dealership , who when contacted denied that there was no wrongdoing, there response was, “we don’t know where your car has been!” The only place I ever serviced this car was Marlboro Land Rover. I also contacted the corporate headquarters and waiting for a response. More

I had the pleasure of speaking with Mike Loffredo in Service. He is one of the most professional and courteous people I have every spoken with. Took his time and was very thorough. I would highly reco Service. He is one of the most professional and courteous people I have every spoken with. Took his time and was very thorough. I would highly recommend Ray Catena Jaguar of Monmouth, simply after speaking with Mike. More

Disappointed with having to pay a service charge to have the diesel fluid in my 2018 F pace topped off, never had to pay a fee before . Barbara Jones 66 Drawbridge Drive , Monroe TWP, no, 08831. M the diesel fluid in my 2018 F pace topped off, never had to pay a fee before . Barbara Jones 66 Drawbridge Drive , Monroe TWP, no, 08831. My new email address-beajone34@gmail.com More

Very good experience with service department. Special thank you to my service advisor Zoraida Huezo for making my service appointments very easy. She always listened to client problems and trying to res thank you to my service advisor Zoraida Huezo for making my service appointments very easy. She always listened to client problems and trying to resolve them More

Superlative Service with Precision My 2007 Jaguar XK has nearly 170,000 miles and is long out of warranty but I still return to Jaguar Marlboro for ALL required maintenance because I kn My 2007 Jaguar XK has nearly 170,000 miles and is long out of warranty but I still return to Jaguar Marlboro for ALL required maintenance because I know the required work will be done by certified Jaguar Technicians using only genuine Jaguar parts. The technicians are trained by Jaguar and have all the required diagnostic and specialty tools required to PROPERLY service my car. The same can't be said for independent service stations who work on many makes and models and may work on a jaguar only a few times a year. The service bay is immaculate, spacious and orderly and your vehicle is always returned freshly washed. They have earned my highest possible recommendation. More