Rapids Honda

Great customer service and very helpful. Visit was easy and I was out of there in about an hour. and I was out of there in about an hour. More

I am dissatisfied that I was charged for a new battery for my 2019 Honda Odyssey. I was having several start up problems with my Odyssey and called Rapids Honda service department twice to describe the st for my 2019 Honda Odyssey. I was having several start up problems with my Odyssey and called Rapids Honda service department twice to describe the start up problems prior the Odyssey completely dying this past January 27th. I had to have roadside assistance to help get me going again. I was advised by a service advisor to bring the Odyssey in to troubleshoot the problem. Diagnostic tests were made on the battery and was I was told by Service advisor that it was found to be ‘OK and that I was good to go’. I was not satisfied that the diagnostic test was adequate and had a new battery installed. To my dissatisfaction, I was charged $247 for the new Honda battery and labor. See Invoice Number 153280. I feel that the 100 month warranty on the old battery should have been applied as advertised. I am grateful for the new battery as I have not experienced any start up problems since, even during the recent cold spells we have been experiencing lately. More

Great place to deal with always accommodating & do excellent work. The people working there are awesome! excellent work. The people working there are awesome! More

Drake was a pleasure to work with very knowledgeable! I would definitely recommend him! He knew exactly what I was looking for and didn’t give up until he found me the perfect car!! would definitely recommend him! He knew exactly what I was looking for and didn’t give up until he found me the perfect car!! More

Great experience! Waiting time wasn’t that long. They checked in with you before making any changes to your car! checked in with you before making any changes to your car! More

Sellers good. Repairs disappointed me this time. When going to charge me, asked why, they said only get 2 free visits and thus was 3rd. After saying this car was new. Wrote wrong mileage asked to change going to charge me, asked why, they said only get 2 free visits and thus was 3rd. After saying this car was new. Wrote wrong mileage asked to change sticker, said they did, but didn't. Thought they were working on previous car, so put that mileage, when working on new car. Still thought old car More

Always a great experience-while there they did the warranty work I needed and completed a recall. warranty work I needed and completed a recall. More

After a little bit of miscommunication in service we were able to get everything figured out and I was very happy with the results… were able to get everything figured out and I was very happy with the results… More

Helpful and cooperative and friendly with customers.l appreciate all good working and welcoming from all staff Thanks Saeed appreciate all good working and welcoming from all staff Thanks Saeed More

This was one of the easiest car buying experience I have ever had. And you can’t beat their free drive train warranty. ever had. And you can’t beat their free drive train warranty. More