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Rapids Honda

Coon Rapids, MN

4.1
2,675 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,675 reviews

March 01, 2022

My tires were not rotated or inflated despite being charged for the service. I did not receive the free car wash either. Also, I’ve attempted to contact the dealership three times now to discuss and ha More

by danholmgrn1188
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Zastrow
Mar 18, 2022 -

Rapids Honda responded

Thank you for bringing this to our attention, Dan. Customer service is our top priority, and while we're glad that the issue has been resolved, we're truly sorry that your initial visit was not up to par. We hope you will give us another chance to serve you and demonstrate that we can do better! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 01, 2022

Easy to work with, good people and nice facilities. Waiting room nice & well stocked. Fast More

by Sarnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Mar 02, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 01, 2022

Terrible incompetence from Sales Department specifically Lori and Ken. I spoke to both of them several times about a vehicle. I was told the vehicle was in good shape and available to look at. Lori sounded More

by imtammi2
Recommend Dealer
No
Employees Worked With
Lori in sales, Ken Grantwit
Mar 18, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

February 28, 2022

Rapids Honda has been a great place to buy and service my vehicle. I have had great customer service experiences with everyone I have spoken to at this location. More

by kaylawoj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Feb 28, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kay, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 28, 2022

Very good please and people so far so good, Hopefully stay friendly and low price good service More

by crnovrelo1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 28, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 27, 2022

Great service very kind salesperson. The process was fast and easy felt like less than hour and I was out the door with new car. I recommend to anyone out there if you looking for frie More

by faqhome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa
Feb 28, 2022 -

Rapids Honda responded

Congratulations on your new car! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2022

Dawson and Hamdija was excellent, very knowledgeable and offered outstanding service .They ensure I walked out of there very satisfied and Happy! More

by tjr08674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kade Hemme, Hamdija Mustafic, Dawson McCarthy
Feb 28, 2022 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2022

Accommodating, informative, efficient and polite. Coffee was great. Co.fortse waiting room even had plugs to charge your phone. Serviceman very helpful explaining what needed to be done on car that More

by merc2979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Luu
Feb 25, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 25, 2022

Had a great experience with Rapids Honda! They were very helpful in finding my new car! More

by krautj66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Joel Bringle
Feb 28, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 24, 2022

Jonathan was very professional and knowledgeable. He provides me with every information I need about my vehicle. More

by menlleh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dahl
Feb 24, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jonathan and our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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