Rapids Honda

Rapids Honda responded

Thank you for your review. I'm sorry to see there was a discrepancy in price. If it's possible to discuss your visit in more detail, please send give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Katie and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with friendly service. We thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Karen, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

karen.barron1746 responded

Love my new car

Rapids Honda responded

We are very happy to hear that Wade and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Mary, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com