Rapids Honda

I have always been very pleased with the service work done on my vehicles at Rapids Honda. Well done!! done on my vehicles at Rapids Honda. Well done!! More

From the first phone call looking for the car I wanted through when I walked out with my new car, I received thorough communication and was treated so respectfully. Highly recommend. through when I walked out with my new car, I received thorough communication and was treated so respectfully. Highly recommend. More

Service advisor was extremely nice and helpful, Marlin, told me what I needed and not need told me what I needed and not need More

A great dealership very friendly and knowledgeable staff and they will work with you to help you get the vehicle that's right for you also they have Excellent incentives and service when you buy from them v and they will work with you to help you get the vehicle that's right for you also they have Excellent incentives and service when you buy from them very clean vehicles More

Marlin, my Service Advisor, listened to my concerns on the phone when I made my service appointment. He told me he would be at the dealership to greet me, personally, at 9 a.m., the next morning. Marlin the phone when I made my service appointment. He told me he would be at the dealership to greet me, personally, at 9 a.m., the next morning. Marlin greeted me at the dealership the next day and promised my CRV would be ready in an hour. Marlin found me in the lobby and presented me with my receipt and fob and showed me where my CRV was parked. Marlin exceeded my expectations. Your system does not allow me to select "service visit" for reason for visit. More

Was never greeted while entering service. Approached the service director and had to excuse myself into his 10 min conversation with someone to ask if anyone was available to help me. He dire Approached the service director and had to excuse myself into his 10 min conversation with someone to ask if anyone was available to help me. He directed me to an advisor who had to leave after checking me in, then was moved to another. I was early for my appt, still checked in early, but my vehicle wasn't put on the lift for the oil change and rotation until a hour AFTER my appt time. Then the advisor tried to charge for the tire rotation again for tires purchased here. The last time I was in there this was supposed to be noted from the $4k service appt last time that included the tires. Pretty disappointing experience all around. 2 stars at absolute best. More

Everyone I worked with was very helpful and friendly. We have changed dealerships for purchasing all of our vehicles due to this. We have changed dealerships for purchasing all of our vehicles due to this. More

Great Staffs with Very Efficient and Good Customer Service Provided. All help towards the purchase of my 2022 Honda Passport Vehicle is Greatly Appreciated 😘😘😘🙏🏼🙏🏼🙏🏼. My profound gratitude g Service Provided. All help towards the purchase of my 2022 Honda Passport Vehicle is Greatly Appreciated 😘😘😘🙏🏼🙏🏼🙏🏼. My profound gratitude goes to Roger Thomas, Joseph- financial officer and Alex that help show me all the features of my new vehicle More

Had Auto Butler reapplication done as well as an oil change. Also recall inspection for hood latch which they replaced. They finished earlier than promised allowing me to get back to work. Thanks? Just change. Also recall inspection for hood latch which they replaced. They finished earlier than promised allowing me to get back to work. Thanks? Just kidding. Great job as always. More

Great service, had and issue with my Pilot and service team quickly resolved the issue team quickly resolved the issue More