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Randy Wise Hyundai
Flint, MI
496 Reviews
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496 Reviews of Randy Wise Hyundai
May 09, 2017
They put 600 miles on my car while in service! This service department put over 600 miles on my car without my authorization while in service. They were using it for personal use. Had car seats a This service department put over 600 miles on my car without my authorization while in service. They were using it for personal use. Had car seats a backpack and pill bottles (schedule IV controlled substance) in the back seat. It was dirty, messy and smelly inside. The service manager admitted to it stating that he told the tech to treat it like it was his over the weekend. That he could take his kids in it. What kind of dealer does that?? On top of the the employee that came rolling in early Monday morning was a service writer not a tech. The service manager said he sent the writer out on an errand to get him some Mtn Dew and donuts. What the???????? More
by Fred
Employees Worked With
Jim
May 05, 2017
Go see Kristen Childs!!! First of all let me say what an "awesome"car buying experience! From start to finish the whole process was very smooth and quick. I had a terrific s First of all let me say what an "awesome"car buying experience! From start to finish the whole process was very smooth and quick. I had a terrific salesperson in Kristen Childs who was thorough, friendly and very personable. It wasn't until later I found out how new she was to the business. Never would have guessed it. She was that professional. I also had the pleasure to deal with Scott on the ins and outs of the purchase process. He too was very professional, patient and answered all my questions. I felt so comfortable dealing with these two. They truly made everything easy and effortless! I will definitely make the "Wise" choice and make all my car purchases with Kristen! More
by Jill Harburn
Employees Worked With
Scott Kangas, Kristen Childs
May 05, 2017
Great Value and Service! Wasn't sure I could afford a good used car, but the Jim Johnson found me the perfect one! It was definitely newer than I expected and I was able to ge Wasn't sure I could afford a good used car, but the Jim Johnson found me the perfect one! It was definitely newer than I expected and I was able to get a payment I can afford. Jim even brought the car to my work so that I could test drive it on my lunch break. Thanks so much to Jim and Randy Wise! More
by Kay
Employees Worked With
Jim Johnson
May 04, 2017
Very Unhappy Do not ever buy a vehicle from these crooks. My husband was interested in buying a USED truck and trading in ours, which was in great condition. They Do not ever buy a vehicle from these crooks. My husband was interested in buying a USED truck and trading in ours, which was in great condition. They not only jerked us around a few different times over the course of a few months because we looked at the same used truck, which was 6 years old by the way...they wouldnt give us a straght awnser about anything. First they told my husband he wasnt approved by the bank, come to find out, we were approved but counter offered and Randy Wise wouldnt accept it...and tried to bump up the price by $8,000!!!! All we wanted was a straight awnser out of them and they were acting shady the entire time, wouldnt tell us what they were offering for our truck, or what the final price of the truck, we asked them for numbers for 3 DAYS!!!! Then we find out they baisically shot gunned our credit out to every bank they could trying to run the financing, which totally ruined our chances of going to another dealer! Also, when my husband went to have them appraise out truck, which took over 2 hours, kept telling hin to wait 10 more mins, finally my husband asked for his keys and left. This dealership is a joke. They try to screw hard working people out of their money, and thats if they will even work with you!!!!! The finance person Chad should be fired for what he did with running our credit! I will be sure to tell EVERY single person i know looking for a vehicle to NEVER go to Randy Wise! Thanks for nothing and waostong our time. I wouldnt even rate them 1 star if i had the option. More
by Unhappycustomer
Employees Worked With
Chad Anslow, Gary Moore
May 01, 2017
Good buy! Good staff and they work with you. Willing to work late and get you in the car you need. Family only goes to Randy Wise! Thanks Eric and Emily! Good staff and they work with you. Willing to work late and get you in the car you need. Family only goes to Randy Wise! Thanks Eric and Emily! More
by Laurenemily3
Employees Worked With
Emily Buckle, Eric Thibeault
April 28, 2017
Wise Buyers My husband and I set out to buy a small used truck on a Saturday morning. A lot of dealerships and used car lots are closed on saturdays, but not Rand My husband and I set out to buy a small used truck on a Saturday morning. A lot of dealerships and used car lots are closed on saturdays, but not Randy Wise. We had gone to two other places but Randy Wise was the end of our journey. A very happy journey. We had awesome sales personnel to guide us through our buying process and they were informative, friendly, so helpful and I have never had an easier time purchasing a vehicle new or used. They get an A+. More
by Rebecca Vivian Colon
Employees Worked With
Emily Buckel, Eric Thibeault
April 20, 2017
2014 Buick Encore Eric came to my house to appraise my trades and arranged for them to be picked up, I would highly recommend him and Randy Wise! Eric came to my house to appraise my trades and arranged for them to be picked up, I would highly recommend him and Randy Wise! More
by Emahlau
Employees Worked With
Emily buckel , Eric Thibeault
April 20, 2017
Poor Customer Service Today, April 20, 2017 my husband returned my leased 2014 Lincoln MKZ when he arrived to turn the vehicle over to the dealership he was greeted by the Today, April 20, 2017 my husband returned my leased 2014 Lincoln MKZ when he arrived to turn the vehicle over to the dealership he was greeted by the lease turn-in specialist. The lease turn-in specialist whose name my husband failed to get began assessing the vehicle supposedly for normal wear and tear; in his assessment, he noticed that the vehicle needed two new tires. In addition, had a chip in the windshield, which the specialist informed my husband that these items should be fixed prior to returning the vehicle. First off it is the responsibly of the dealership to make the car ready to sale again to someone not mind. I fulfilled my obligation in the returning of the leased vehicle with the minimal amount of damage possible. The reason we were treated so poorly is due to us deciding to not to purchase another vehicle from your dealership. The unprofessionalism that my husband received today from Randy Wise Auto Mall is unacceptable. My husband and I both work in professions were customer service is paramount. I am very disappointed with the customer service especially when I turned two of my vehicles to by the Lincoln MKZ at your dealership. A Chrysler 200 and a Cadillac CTS and now that I choose to purchase a vehicle from another dealership, which I have all the rights to do so as a consumer. After this experience, I will be sure to tell all my friends and family never to buy another car from your dealership. Regards, Mrs. Angela Small More
by ASmall
Employees Worked With
Lease Turn - In Specialist
April 19, 2017
Happy Sonata Jim Johnson is an awesome guy!! It was my 1st visit to a dealership and it was a pleasant one to say the least. He answered any question that I had. Jim Johnson is an awesome guy!! It was my 1st visit to a dealership and it was a pleasant one to say the least. He answered any question that I had. He made my car buying experience simple. He made sure I found a car to fit my needs. Very friendly dealership. I would highly recommend Jim Johnson at Randy Wise Auto Mall!! More
by Ashley Carto
Employees Worked With
Jim Johnson
April 18, 2017
Great price and great Salesman! Jim Johnson is my new Hyundai salesman. He did everything in his power to get us monthly rate we were looking for, and came out on top! Very easy to d Jim Johnson is my new Hyundai salesman. He did everything in his power to get us monthly rate we were looking for, and came out on top! Very easy to deal with where we did not feel pressured. We would def recommend him to a friend! Eric and Leilah Scheys More
by Eric Scheys
Employees Worked With
Jim Johnson
