Randy Wise Auto Mall
Flint, MI
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Servive has always been great. Employees have always been Servive has always been great. Employees have always been polite and curtious. Associates don't give you the run around and try to give you the bes Servive has always been great. Employees have always been polite and curtious. Associates don't give you the run around and try to give you the best deal. I would definately recommend this dealership to a friend. More
November 27, 2013 My total experience with Jared Moore November 27, 2013 My total experience with Jared Moore and Joseph (J.J.) Jones, was very friendly, comfortable and Pleasent. Jared worked on finding November 27, 2013 My total experience with Jared Moore and Joseph (J.J.) Jones, was very friendly, comfortable and Pleasent. Jared worked on finding me the perfect Van, for a couple of days. Him and J.J. worked with me to make the price right. And then they added lots of special personal touches, to make the experience even better, Like removing all my personal things from my old vehicle to my new one while I sat inside in the warm and pleasent surroundings. Everyone was so nice and friendly, that I passed on the handshakes and gave them hugs instead. I've already told several friends and family members, if they"re wanting to change vehicles this is the place to go. Thank you all so much. Judy Choate More
GREAT DEALERSHIP GREAT SERVICE IN THE LAST 10 YEAR DOING BUSINESS SPECIALLY SALESMANS TREATMENT . I WILL ALWAYS COUNTINUE DOING BUSINESS AND RECOMMEND TO ALL FRIENDS AND FAMILY BUSINESS SPECIALLY SALESMANS TREATMENT . I WILL ALWAYS COUNTINUE DOING BUSINESS AND RECOMMEND TO ALL FRIENDS AND FAMILY More
Many service centers provide decent and satisfactory service but don't necessarily compel you to write a review. However, I do feel compelled to write a review in this case because I feel the service ex service but don't necessarily compel you to write a review. However, I do feel compelled to write a review in this case because I feel the service experience was excellent. So much so, that I had them work back to back on all four of my vehicles. Although my employer offers a concierge service to get your car serviced while you're working, that option wasn't available the day I needed it because that slot had already been taken. My need for an evaluation was imminent, so I took a chance to call the Randy Wise Auto Mall service department anyway. Andrew was eager to help me out and readily offered to have me driven back to work if wanted to drop my car off to him on my way in. Not only did they fix my car at a very reasonable rate and timely fashion, they dropped the car back off for me at the hospital. That was a HUGE benefit to me and very appreciated. Coincidentally, I had another vehicle at home that needed servicing, but it would be a whole other week before I would be back to take advantage of the same service arrangement. "No problem" said Andrew, "if you want, I can just send my drivers to your house, pick up your vehicle, service it and return it to you!". Holy cow, that was an ENORMOUS benefit. I did that with my remaining 3 vehicles, one right after the other. Andrew stayed in constant contact with me explaining the problem and the cost to fix it. I always felt very confident that the information was accurate and the prices were reasonable. At one point, when I had them inspect all of my brakes, I was quite surprised and pleased to learn that there was nothing wrong and nothing needed to be fixed or replaced. Lastly, in a side conversation, Andrew learned that I needed to have the brake system on a different vehicle checked out because of repeatedly low brake fluid levels. He also knew from general conversation that my wife and I were going out of town in a couple of weeks to Las Vegas. He offered that, if convenient, he could arrange for his drivers to take us to the airport (and pick us up) if I wanted to drop the car for evaluation while we were gone. What a great idea! Not only do I avoid the parking fees at the airport, I get dropped off and picked up from the most convenient location at the airport, but I get my vehicle serviced at the same time that I needed to have done anyway! So, as you can see, the across the board 5 ratings are well deserved and happily provided. One last thing that is subtle, but appreciated as a customer, is the personal and trust relationship that I developed with Andrew. Whenever I called, it was always the same person that answered the phone (Andrew) and he always knew exactly what was going on with the car, what needed to be done and how much it would cost. I have since told many of my colleagues and friends and suggested they take advantage of the same great services that Randy Wise has to offer. More
I had been looking at a particular vehicle online for a few months and found what I needed at Randy Wise for a fair, no-haggle price. Staff was friendly and helpful, and my purchase went seamlessly. My f few months and found what I needed at Randy Wise for a fair, no-haggle price. Staff was friendly and helpful, and my purchase went seamlessly. My family looks forward to enjoying our new vehicle for many years to come! Thank you! More
I had a great experience with Jared Moore in sales! He was tenacious in finding the correct vehicle for my family! While I was a difficult customer to please and keep in contact with, Jared went above an was tenacious in finding the correct vehicle for my family! While I was a difficult customer to please and keep in contact with, Jared went above and beyond to make sure I got exactly what I needed. Jared continuously search his inventory and kept in contact with me through email and phone to notify me of vehicles for sale. He was extremely patient in his quest and it was/is greatly appreciated. Out of the several dealerships and car lots I went to, Jared was the only one who truly expressed he would work for my business! He made me feel very important as a customer!! am very pleased with my purchase and would highly recommend working with Jared Moore at Randy Wish Auto Mall! More
Professional, competant staff that always has time for your questions. It took me several weeks to decide on a vehicle and the staff here was very patient and helpful. I will return to Randy Wise for my n your questions. It took me several weeks to decide on a vehicle and the staff here was very patient and helpful. I will return to Randy Wise for my next vehicle purchase. More
Brandon was great. greeted me as soon as i arrived and showed me exactly what i was looking for. had great info on the car showed me how to drive the stick shift and everything. i would highly recommend h showed me exactly what i was looking for. had great info on the car showed me how to drive the stick shift and everything. i would highly recommend him and the dealership. just all around great. More
I came in a with an oil leak in my Santa Fe. The guys in the service department were very helpful figuring out what was leaking (it was a gasket) and getting it fixed and getting me fixed right. the service department were very helpful figuring out what was leaking (it was a gasket) and getting it fixed and getting me fixed right. More