Randy Marion Kia Salisbury

J.C worked with us on the price of vehicle as well as our trade in. He stayed in contact with us every step of the way. We were unable to make it to dealership and J.C. arranged for the car to be delivered trade in. He stayed in contact with us every step of the way. We were unable to make it to dealership and J.C. arranged for the car to be delivered to us and was able to complete paperwork at our house. Dillon was the salesman who delivered the car and went over all the paperwork with us and was very friendly. They did not have the car we were looking at but did get one rather quickly. I have disliked buying cars in the past due to bad experiences but this experience exceeded my expectations and did not stress me out at all. It was quick and easy. They went above and beyond our expectations and I will recommend Gerry Wood Kia to other and they have a lifetime customer. More

The staff was very friendly and willing to work to meet our budget and auto needs. They were extremely friendly and made our buying experience very pleasant and stress-free our budget and auto needs. They were extremely friendly and made our buying experience very pleasant and stress-free More

Easiest auto transaction ever! Ricky and the sales management team took such great care of me. I'll return to him and the dealership again. management team took such great care of me. I'll return to him and the dealership again. More

Everyone there was very friendly and helpful. We went in knowing about our trade-in being upside down. They helped us with no problems at all. They gave us a fair market price for our trade-in. They also knowing about our trade-in being upside down. They helped us with no problems at all. They gave us a fair market price for our trade-in. They also gave us an extremely fair price on the new Kia Optima we purchased. Everything was handled in a timely manner and while we were there it was a comfortable experience. I would recommend Gerry Wood Kia for anyone looking to purchase a car. More

Brandon doesn't work for Kia, however he does work Brandon doesn't work for Kia, however he does work for Gerry Wood Chrysler, Jeep, & Dodge. He was a pleasure to work with! Only complaint I would ha Brandon doesn't work for Kia, however he does work for Gerry Wood Chrysler, Jeep, & Dodge. He was a pleasure to work with! Only complaint I would have is that the dealership themselves don't work a whole lot with the cost and also I was PROMISED an Ipad or $500 Lowes gift card for buying a brand new Kia soul over Labor Day weekend and unfortunately we are leaving with neither. I think if Mr. Wood or a manager reading this was to contact me about this and resolve this issue I will gladly give you guys 5 stars! Very respectfully Joseph Kircher More

Received excellent service in a timely manner. Everyone was very friendly and worked hard to get us in the car we wanted. Would strongly recommend! was very friendly and worked hard to get us in the car we wanted. Would strongly recommend! More

I was looking to buy a used vehicle after being involved in a bad accident that was not my fault and left my vehicle totaled. I test drove three different vehicles and decided on one that I was interested in a bad accident that was not my fault and left my vehicle totaled. I test drove three different vehicles and decided on one that I was interested in. David Neal told me that the sales price of the vehicle was $17,488. When we went inside to run the numbers, he had asked me what I wanted my monthly payment to be, I told him the amount and he went back to talk to his numbers people. He came back to tell me that it was doable, as he is walking me though all the amounts, he had added to the sales price over $1,200 for the costs that they spent to get the vehicle ready to put on the sales lot, he also over $500 in other costs for security items and other things that I didn't ask for. When I asked him about these additional costs, his tone with me changed and he was very defensive. I could not believe that he thought I was stupid enough to just agree with all this, I guess he figured that as long as my payment within in what I needed it to be, he could just add whatever he wanted to the total cost and therefore my loan!!! I will never recommend him to anyone, I hope that the rest of the staff at the dealership doesn't share in his practice of deceit. More

Did not buy a car here after being insulted. Our sales person was Markus, he was alright. Not very knowledgable about the car OR willing to help, but my Dad seemed to like him. I was looking for a brand k person was Markus, he was alright. Not very knowledgable about the car OR willing to help, but my Dad seemed to like him. I was looking for a brand knew KIA SOUL. Took a test drive things were fine. Then it went down hill. Gave them an offer and the worst cars sales man I have ever met walked over with a beyond arrogant attitude. HOYET MORRIS, came back with a beyond ridiculous offer and an insulting interest rate. I have excellent credit and he wanted to “make” me have a 4.9% interest rate. They also broke the law and did not show me my credit report after they ran it. After he gave us the horrible counter offer he began to tell me mother how to shop at Wal-Mart. “We don’t go up the register and say oh it’s 200 dollars I’m only paying 150 today” WOAH beyond disrespectful. I was appalled. I had to get up I’m not sure what was said after that all I know it HOYET walked back to his desk with a blood red face. WE went to another dealership and had a much better experience. All I can say is stay away! Also, if you must go to Gerry Wood Kia stay away for HOYET MORRIS! The worst salesman in the business, possibly the worst person in the world. YOU DO NOT CALL MY MOTHER STUPID! More

I am a repeat customer to Gerry Wood. That about says it all. The Gerry Wood commitment brings me back. What other dealer in this area will back up their vehicles like Gerry Wood? all. The Gerry Wood commitment brings me back. What other dealer in this area will back up their vehicles like Gerry Wood? More

Bonnie Cress was my sales person , she was so patient with helpiong me find a car , since I was so undecided. I wanted something really good on gas, and wanted to rebuild my credit. She was very helpful. with helpiong me find a car , since I was so undecided. I wanted something really good on gas, and wanted to rebuild my credit. She was very helpful. More