Randy Marion Buick GMC Truck

Mason Caldwell was very professional as our Sales Rep. He listened to our needs and found the perfect car to match our needs. Very pleased with overall experience and follow-up to the slight defect w He listened to our needs and found the perfect car to match our needs. Very pleased with overall experience and follow-up to the slight defect we found in the paint service at purchasing the car. More

Kenny was so helpful and gave a thorough explanation of the work that needed to be done on my car. He was such a pleasure to work with! the work that needed to be done on my car. He was such a pleasure to work with! More

They listen to me, answer questions, and work to get me the best deal price wise. the best deal price wise. More

The overall experience was wonderful. Purchasing a vehicle can be stressful and a lot of times painful but this time it was pleasant. Our salesman Woody was very friendly and personable a Purchasing a vehicle can be stressful and a lot of times painful but this time it was pleasant. Our salesman Woody was very friendly and personable and not pushy which helped start the process on the right foot. More

I appreciated my vehicle being serviced appropriately by your kind and considerate staff. I enjoyed working with the customer service representative Hector. your kind and considerate staff. I enjoyed working with the customer service representative Hector. More

My feedback is about the maintenance costs, my Acadia 2017 has failed since year 1 for one thing or another, mainly electrical stuff. Services in Marion Buick are more expensive than what I used to pay w 2017 has failed since year 1 for one thing or another, mainly electrical stuff. Services in Marion Buick are more expensive than what I used to pay with my dealer in Wisconsin, I have used this dealer for scheduled maintenance and repairs in the las 7 months. One of the repairs was for an oxygen sensor change which costed almost 500, last 100k scheduled service costed more than 1000, now there is a new check engine light in my truck for a new failure and they want to charge more than 700. My truck market price is less than 10k and these repairs and services cost between 5 to 10% of the total cost of the truck. Definitely I will look for local shops for fair repair and maintenance costs. By the way, the last visit to this dealer they charged 150 plus tax just for diagnosing my truck, and by the way they told me exactly the same thing than the guys in the Autozone where I scanned the truck days before FOR FREE! I truly think you guys are over valuing your service, I no longer see the Cost-Benefit of taking my truck there, I’ll replace my acadia soon and and for sure I won’t replace it for another GMC, as I said, it has failed since year 1 More

Everything was awesome and that's I always bring my vehicle back. I lovecthe service and staff hospitality. vehicle back. I lovecthe service and staff hospitality. More

Great service, Stephen Horton. Long wait time. There 4p to 9pm, but Stephen was tremendous Long wait time. There 4p to 9pm, but Stephen was tremendous More

Extraordinary and accommodating customer service experience! Reggie Parker and Jerrac Gordon provided us a seamless selection, purchasing and financing process. Awesome team! experience! Reggie Parker and Jerrac Gordon provided us a seamless selection, purchasing and financing process. Awesome team! More

Excellent customer service and knowledgeable finance manager, and Jennifer was extremely helpful. After being in your car lit foe over twenty minutes, Jennifer was the only sales person that showed an manager, and Jennifer was extremely helpful. After being in your car lit foe over twenty minutes, Jennifer was the only sales person that showed any interest, thank you Jennifer More