Randy Marion Buick GMC Truck

Morgan, Damon, and Kenny were absolutely the best I've worked with in a long time. My SUV runs great and I can't thank them enough. Their system when you arrive was flawless, Kenny had the rental car read worked with in a long time. My SUV runs great and I can't thank them enough. Their system when you arrive was flawless, Kenny had the rental car ready and I could continue my work routine. I would recommend Randy Marion GMC in Huntersville to anyone looking for value and great customer service and they care about your situation and get it done quickly. More

Great store the service was excellent! The service manager Chris is awesome as well as Kenny the advisor. Top notch staff! Thank you The service manager Chris is awesome as well as Kenny the advisor. Top notch staff! Thank you More

Great customer service at the dealership finance manager at Stephen Horton does a wonderful job at Stephen Horton does a wonderful job More

Great experience with the team. I was well informed on all the options for warranty and financing options I was well informed on all the options for warranty and financing options More

You feel like family there. Everyone is so nice and they make sure your needs are taken care of! Thank you Hector! Everyone is so nice and they make sure your needs are taken care of! Thank you Hector! More

Johnny was AMAZING! !! We will never buy a vehicle from anyone else!! We are new to the state and have had the best experience with Johnny!! So grateful!!! !! We will never buy a vehicle from anyone else!! We are new to the state and have had the best experience with Johnny!! So grateful!!! More

We shopped many different brands and dealerships in the area before buying a car and Randy Marion Buick GMC seemed to be the least customer-friendly of all. We know the car we bought is very limited right area before buying a car and Randy Marion Buick GMC seemed to be the least customer-friendly of all. We know the car we bought is very limited right now and in high demand. Maybe that's the reason we didn't feel like a valued customer, or that Randy Marion Buick GMC wanted (or needed) our business. We felt like we were treated as if it was OUR privelege to be buying the car rather the dealership excited about gaining a new customer who has never bought a Buick before (and may stick with the brand in the future). If we decide to buy a new Buick or GMC in the future, we probably would look for a different dealership. More

Brought my GMC 2022 sierra elevation in with aftermarket towing mirrors in because the DEF service system message was in my dash. Chandler was my service advisor on 6/18. The code that popped up was for the towing mirrors in because the DEF service system message was in my dash. Chandler was my service advisor on 6/18. The code that popped up was for the temp sensor to be replaced so i went Ahead and called boost auto parts to receive the temp sensor.. i received it on 06/21 and installed it myself as it was a simple unplug and plug in. The truck has been at the dealership this whole time. So i followed up with chandler Monday morning on 06/24 to see if he can get it in to check out. He said we should be able to get it in and will follow up. 5:00pm came around and i didn't hear back so I went to the dealership to check on the status as i was In the Huntersville area detailing. Chandler straight up said we didn’t get to it today but tomorrow we should. No empathy until that fact i showed my frustration without a follow up as the whole day went by. 06/25 comes around and chandler tells me it’ll be about 1,100 to check all the wires and “ that should” get the def service system message cleared. Sounds to me the diesel technician and service team try to get people for there money. Very dissatisfied and they won’t earn my business More

We had a wonderful easy experience . Jennifer was great explaining the process and the features of the vehicle and we were there till after closing and no one seemed to be upset about Jennifer was great explaining the process and the features of the vehicle and we were there till after closing and no one seemed to be upset about having to stay and help us get everything taken care of . More

"At this point, we are not going to do any further work to the vehicle. It seems that we are not able to meet your expectations and you do not agree on what we have stated about this vehicle, I'm sorry abo to the vehicle. It seems that we are not able to meet your expectations and you do not agree on what we have stated about this vehicle, I'm sorry about this. The vehicle is ready to be picked up." This was my advisors response when i had questions about the diagnostic. Im not a mechanic, i have questions. He told me their findings, and i told him i hadnt noticed some of the issues they found. More