Randall Reed’s Planet Ford 635

Fast and speedy customer service was great Great customer service. Satisfy customer didn't have to wait in or for the service to be completed overall very well satisfy will recommend to all. Ke Great customer service. Satisfy customer didn't have to wait in or for the service to be completed overall very well satisfy will recommend to all. Keep up the good work. More

Courtesy Everyone that I spoke to in the service Department was very helpful and knowledgable and well trained to do their job ver courtesy I would recommend t Everyone that I spoke to in the service Department was very helpful and knowledgable and well trained to do their job ver courtesy I would recommend to any one to visit Randall Reed’s Dealership More

Routine oil change I went in for a routine oil change with an appointment 7 am I received slow service after an hour and 15 minutes I went to ask Vinny what was talking I went in for a routine oil change with an appointment 7 am I received slow service after an hour and 15 minutes I went to ask Vinny what was talking so long he told me my car was ready. This is poor customer service he should have walked over to me. He didn't go over what was done like they usually do but at least I was provided with a receipt. More

Returned for Service and Glad I Did! We previously had taken our truck to RRP Ford and to make a long story short, after the purchase of a Ford TBird (not a Ford dealership), we took it t We previously had taken our truck to RRP Ford and to make a long story short, after the purchase of a Ford TBird (not a Ford dealership), we took it to a Ford dealership a little closer to home for service and maintenance. Wow, what a mistake! We purchased a Ford 2018 SUV from another dealership but decided that this time we would take it Randall Reed's for Service and we are very glad we did! Our Service Advisor that was to help us when we arrived for an appointment was no where around and we started to think that this was a mistake to take to Randall Reed's. Well, there was this gentleman that asked us if he could help and we told him about our Service appointment and with the name of the Advisor, and he said he could help us and let me tell you, he did! He was great and took care of service needs! We will ask for him on our next maintenance-service appointment. Thank you Vinny DeNice, because of you. we will be back! More

Greg Lusk Is a good sale person. He will work with you I have been going to him when i need a new car or truck. He works with you with your trading on your c Is a good sale person. He will work with you I have been going to him when i need a new car or truck. He works with you with your trading on your car or truck. More

15,000 mantanence Great service they done a multi point inspection - '' the works package'' change oil and filter, rotated tires and checked battery. Service Advisor Ro Great service they done a multi point inspection - '' the works package'' change oil and filter, rotated tires and checked battery. Service Advisor Ron Vigil was great . More

Very smooth, met out needs and very helpful Eddie was ready to help and very professional and even though we just went to see we couldnt turn the great deal down. Speacila thanks to Eddie and ou Eddie was ready to help and very professional and even though we just went to see we couldnt turn the great deal down. Speacila thanks to Eddie and our finance guy too great customer service will definitely recomend More

Great service and fast! Really exceeded my expectations I have always had a great experience at Prestige Ford. The service individuals are always so helpful. The individual that brought me to work from Pr I have always had a great experience at Prestige Ford. The service individuals are always so helpful. The individual that brought me to work from Prestige was very plesant. More

Service department is the worst.. I was treated like a number by Jeff, but not before Josh made me feel like an idiot over the phone. They lost my future business. I was treated like a number by Jeff, but not before Josh made me feel like an idiot over the phone. They lost my future business. More

Great Dealership Suzanne helped clear up some misunderstandings I had regarding the extended Service contracts I purchased along with my new Escape. She takes good car Suzanne helped clear up some misunderstandings I had regarding the extended Service contracts I purchased along with my new Escape. She takes good care of customers. More