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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,126 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,126 Reviews of Ramsey Nissan

December 31, 2020

Murph is the best, been dealing with him for 15 years. The process was smooth and I am very happy with the customer service. Thanks More

by JJWRINN
Recommend Dealer
Yes
Employees Worked With
Brian Mutchler
Dec 31, 2020 -

Ramsey Nissan responded

Thank you for coming in, and for sharing your experience with us - we truly appreciate your loyalty!

December 31, 2020

Great and prompt service taking care of all the elements necessary to have the car ready as I arrived to the dealer. Wonderful and patient staff More

by MEGALINDOPAS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Mutchler, Ian Kaufman
Jan 05, 2021 -

Ramsey Nissan responded

Thanks for sharing your experience with us, we're glad it was a great one!

December 31, 2020

My experience was awful. The salesman jerked us around ans told me I was leasing a car similar to the one I had. It wasn’t similar. Completely different. Didn’t show me how to use anything in vehicle befo More

by JILLIANMARMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Deghetto
Jan 04, 2021 -

Ramsey Nissan responded

We're very sorry to see this, Jillian! This is not how we do business, and your comments will be shared with those tagged to ensure that an experience like yours will not happen again. We hope that you'll return to us in the future to work with a different Sales Consultant.

December 30, 2020

Very easy and pleasant experience! Salesman, Karan, gave me just the deal I was looking for! Very friendly, great experience- highly recommended if you are in need of a vehicle! More

by Dstgeorge09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Kamara
Dec 30, 2020 -

Ramsey Nissan responded

Thanks for sharing the details of your sales visit with us, we're glad it was a great one!

December 30, 2020

Ian was the absolute best and a pleasure to work with. He wasn't pushy and didn't do all the back and forth I've experienced in the past at other dealerships. He was very straightforward and worked with me t More

by sburks13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kaufman
Dec 31, 2020 -

Ramsey Nissan responded

Thanks for sharing your experience with us, we're glad it was a great one!

December 30, 2020

Waited 20 minutes ti be checked out Only 1 person Waited 20 minutes ti be checked out Only 1 person checking people out on a saturday and the client before me was a woman . I had to wait because she More

by IGLI1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Meza
Dec 31, 2020 -

Ramsey Nissan responded

We appreciate you choosing us for your service needs, and apologize for the long checkout! We never like to rush anyone out, but we'll be sure to encourage our staff to limit their interactions with customers as much as possible. Thank you for bringing this to our attention.

December 30, 2020

Prompt , courteous and knowledgeable service. We were kept informed and the process and work done was clearly explained to us. All work listed on bill. More

by tmcgov59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Dec 31, 2020 -

Ramsey Nissan responded

Thanks so much for choosing us for your service needs, we appreciate your business!

December 30, 2020

Service was perfect and Sean was very helpful as always. We will always go back as long as everyone is so friendly and helpful. Thank you team Ramsey Nissan More

by Michael B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fenster
Dec 31, 2020 -

Ramsey Nissan responded

Thanks so much for choosing us for your service needs, we appreciate your business!

December 29, 2020

Third vehicle I’ve gotten from here.....1 purchased and 2 leased. Great place....staff knowledgeable and helpful....service area quick and easy....have never had a problem here. More

by CASSANDRARN408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos - really great person..... very helpful.
Dec 30, 2020 -

Ramsey Nissan responded

Thank you for your loyalty! We're glad you're having great experiences with us!

December 29, 2020

Be a more realistic with your wait times. I was told 1 hour or less, and overheard other customers being told this as well. I ended up having to wait 2 hours. More

by gpetrassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Galinko
Dec 30, 2020 -

Ramsey Nissan responded

Thank you for comments, they will definitely be addressed with our service team. We apologize for any inconvenience the long wait may have caused.

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