Ramsey Nissan
Upper Saddle River, NJ
Filter Reviews by Keyword
By Type
2,126 Reviews of Ramsey Nissan
Had an appointment to get my car fixed for a recall and Alan was there to help. Service was done efficiently. Staff is always wonderful. Thank you! Alan was there to help. Service was done efficiently. Staff is always wonderful. Thank you! More
I have been a loyal customer of Ramsey Nissan since late 90's having leased in excess of a dozen cars. One of the reasons why I continue to come back is the service and recognition of my loyalty each tim 90's having leased in excess of a dozen cars. One of the reasons why I continue to come back is the service and recognition of my loyalty each time they put me in a new car. This time was no different, Greg did an amazing job making me feel like my business was important to him and I would recommend him to Family and Friends!!!!! More
I had A good and bD experience at the same time. My sales agent Dennis T was AMAZING he made the transaction effort less. He really went above and beyond to make sure that I As A client was satisfied. Then w agent Dennis T was AMAZING he made the transaction effort less. He really went above and beyond to make sure that I As A client was satisfied. Then when I get to the contract side of things it was horrible, trying to get me to accept A warranty that I didn’t need in order to give me A better interest rate. I have over 800 credit score and it was advertised for 1.9% apr and he tried to give me A 5.9% apr saying that’s was A great offer. Be careful with the contract department. More
2nd car purchased from Ramsey Nissan in last 3 months. Took less than an hour to purchase the most recent vehicle. No Games, gave me the vehicle I wanted & the out the door price in :15 minutes. Took less than an hour to purchase the most recent vehicle. No Games, gave me the vehicle I wanted & the out the door price in :15 minutes. More
Very pleasant and efficient. Work was completed in time frame given. Would recommend Nissan if Ramsey to friends and family. Workers were knowledgeable and attentive. frame given. Would recommend Nissan if Ramsey to friends and family. Workers were knowledgeable and attentive. More
LEASE RETURN: I am usually not the type of person to submit negative feedback, but I am appalled by the poor customer service at this location when it came to returning my lease. After calling numerous submit negative feedback, but I am appalled by the poor customer service at this location when it came to returning my lease. After calling numerous times, speaking to obnoxious and rude "managers," and getting the same rhetorical excuse of "the lot is full" for two weeks straight, I managed to get in touch with Route 46 Nissan where, with a parking lot also at max capacity and not being my original leasing dealership, they felt so bad for how I was being treated by Ramsey Nissan that hey opted to help me out and accept my lease return. It is truly a shame that businesses like Ramsey Nissan are allowed to continue providing such poor customer service without any repercussions. I hope this review gets to the top and something is done to prevent others from going through the awful experience to which I was subjected. I am a healthcare provider and a frontline worker and I know what customer service is like as I provide it to my patients on a daily basis. Never will I recommend doing any type of business with this dealership in the future. Very unsatisfied and unhappy. More
Working with Karan was a pleasant experience. He was transparent from the start, which made the process of buying my first car a lot less daunting. Karan was able to get me the exact car I wanted at a r transparent from the start, which made the process of buying my first car a lot less daunting. Karan was able to get me the exact car I wanted at a reasonable price. He was professional and took the time to thoroughly explain everything to us. I am glad I got to work with Karan and I would highly recommend him to anyone going to Ramsey Nissan! More
Super helpful. First time renter and he explained everything thoroughly while not pressuring me at all during the purchase. Appreciate the service from him & everyone on the Ramsey Team. everything thoroughly while not pressuring me at all during the purchase. Appreciate the service from him & everyone on the Ramsey Team. More
It was a pleasure working with Alan to get my sister's car back in working order. I haven't driven it too much yet since the car was returned to our family but there was no more grinding noise when operat car back in working order. I haven't driven it too much yet since the car was returned to our family but there was no more grinding noise when operating the vehicle. I wish the problem that was causing the grinding was picked up on either the initial 27 point inspection during an oil change or when the shocks were being serviced less than a week and a few days before, respectively. More