Ramsey INFINITI

I was shopping for a G37 convertible. They're impossible to find. Whereas, Tomir was correct when he told me that the Infiniti Englewood dealership was lying to me, he lied to me repeatedly also. "There a to find. Whereas, Tomir was correct when he told me that the Infiniti Englewood dealership was lying to me, he lied to me repeatedly also. "There are other salesmen that want to sell this car." One night I went to the dealership, the next morning I called to purchase the car and it was "sold." Of course, I received a call a few days later to gauge my interest but the price had increased. Funny enough, I would have bought the car in spite of his ineptitude (and he always brags about this website) except he chose not to answer my questions: What is the money factor, residual, purchase price, etc. He and this dealership are complete scam artists! To be honest, every Infiniti dealership in the NY tri-state area was a sca artist except for Douglas in Summit, NJ. My review of Englewood is forthcoming. More

I was an Infiniti customer of Engelwood Infiniti ,however they decided I wanted more car than I could afford!! Perhaps the salesman concluded that as I am 25 and a college student and I was out of my league. they decided I wanted more car than I could afford!! Perhaps the salesman concluded that as I am 25 and a college student and I was out of my league. I was turning in the G37 coupe I leased and paid for in a timely manor. So I went to Ramsey Infinti.Met a salesman Andrew Kurland told him what I was looking for and price range. Mr. Kurland did not judge my age or work status. He spoke to his manager a Mr. Khalid Salem , Mr Salem came to meet me, a very professional man. He asked a few questions. He expressed he was glad I was a returning Infiniti customer and I would receive a returning customer bonus. Engelwood didn't mention that big detail. I told them what I could afford and what I wanted to drive. By the next day I had my new FX35 in the color I wanted and the upgrades I needed. A very smooth transition. My lease on the coupe wasn't up until June 2010 I was on spring break and knowing lease was ending decided to look around as June would come up fast but Mr Kurland and Mr Salem were so accomadating and gave me a great deal I turned in my coupe 2 months earlier. I can't thank Mr Kurland and Mr Salem enough for seeing a college student as a good customer and Ramsey Infiniti for allowing these men to work with me. I am now a Ramsey customer and trying to get my Mom to by an Infiniti!! Thank You Mr Salem and Mr Kurland and Ramsey for hiring such professional men that don't pre judge!!! Sincerely K. Maura More

First off, I researched all the Infiniti Dealership in my area & found that the Ramsey Dealership; although it was the furthest distance from my house, had the Best over all Customer Rating. It is for this v area & found that the Ramsey Dealership; although it was the furthest distance from my house, had the Best over all Customer Rating. It is for this very reason I decided to Lease my New Infiniti FX35 from them. I figured that if others had a pleasurable experience odds were I would as well. How truly surprised I was to find that everything I had read about this dealership was in fact true & believe me I put them thru the ringer... I was always pleasant but stood my ground pretty strongly & their kind gentile professional behavior never wavered! I would recommend that if you are interested in not getting hustled & are interested in being treated like an actual human being with money in your pocket to spend that you go directly to Ramsey Infiniti & Specifically ask for Alex Malke! He was attentive, intelligent, ambitious & not bad on the eyes either! This showed me that Sometimes driving a little out of your way, you are able to still find Quality Customer Service! More

Saw a used car on their website that I was interested in and traveled over 1 hour, passing several Infinifi dealerships along the way and it was well worth the trip. Drove home with the car that day on a Sa and traveled over 1 hour, passing several Infinifi dealerships along the way and it was well worth the trip. Drove home with the car that day on a Saturday. Nice looking showroom and they didnt seem to mind my two young kids jumping in and on every car in the showroom (if they did they didn't say anything). They may want to think about making the place a little more kid friendly like a small play area or something. Alex the sales person, was a pleasure to deal with, no pressure at all and so was Dominic the Business Director. Dominic did not use typical pressure tactics to get you to buy the extended warranty and all the other stuff they try to get you to add on. I highly recommend this dealership! More

After checking out a couple of Infiniti dealerships to no feat, we decided to stop by at Ramsey Infiniti because they have the biggest FX 35/45 inventory. We were quickly introduced to Tihomir Tenev to show feat, we decided to stop by at Ramsey Infiniti because they have the biggest FX 35/45 inventory. We were quickly introduced to Tihomir Tenev to show us around. Tihomir inquired about our needs, wants and budget ~ then, we were swiftly guided to this wonderful lineup of Infinity cars. Tihomir knows the Infiniti brand and will tell you exactly what you need to hear. Sounds like a typical salesman? Not…there a difference. I, like so many customers out there are apprehensive about car salesman. This guy you have to trust if he makes a suggestion… Financing was swift and met the wonderful Dominic who closed our transaction. Again, if he offers the extended warranty, assess your situation and make a decision. He’s really not the enemy... Overall, I had an excellent experience with Ramsey Infiniti. They run a tight ship and they treat you like family. More

This past Sat. we left with our 4th Infinity. Yes, we are repeat offenders with Ramsey. As a person with 3 Infinities in my driveway I know a great dealership. during all the times we have bought/lease are repeat offenders with Ramsey. As a person with 3 Infinities in my driveway I know a great dealership. during all the times we have bought/leased we have been treated with respect and courtsey. The staff knows its products. Our last experience with Ralph was wonderful. His attention to detail and my needs and concerns was above and beyond the call of duty, so I came away with a car that met all of my needs. He explained options and differences. he kept us informed about when my car would be ready. In all the years of dealing with Ramsey I have never been mistreated or been misled. So not only do we have 3 of the best cars on the road, we have a dealer we know we can trust and rely on. the service department is also superior. They can even make me understand what repairs/service I need!. I contiue to sing their praises. THEY ARE THE BEST! clg 8-3-09 More

This is the 2nd time for me to buy a car from this dealer 1st one was the Coup g35 and this one is QX56 they are very great dealer and i'm planning to get the 3rd and 4th and 5th car from them, thanks Ramsey 1st one was the Coup g35 and this one is QX56 they are very great dealer and i'm planning to get the 3rd and 4th and 5th car from them, thanks Ramsey.thanks Alex, Khaled and Dominick my Somalian friend. More

Hi, I am a very Happy Customer! My Experience with the office in Ramsey New Jersey was Awesome! I have to say Ramsey Infiniti is 1 of the best Car Dealerships that I have dealt with and they made my exper office in Ramsey New Jersey was Awesome! I have to say Ramsey Infiniti is 1 of the best Car Dealerships that I have dealt with and they made my experience great, fast , smooth and I got what I wanted, the car I always wanted they made it happen for me my search for a new G37 Coupe ended when I walked through their doors. I traded in my 2009 Honda Accord Coupe for a new G37 Coupe Ramsey did it for me. The whole staff including the girl at the front desk, from management to finiance office, to guys in the service department and the other sales guys, everyone was very nice. My Sales guy tho Tihomir Tenez I must stress is a very special sales guy they have over there, they are lucky to have him. First of all he is very professional, very sweet he understood, he listened, asked questions, found out what I wanted and needed and worked hard to get it, he was genuinely concerned and he really cared about the way I felt it and he was real warm, not pushy. He worked hard on my deal and he got it!! He took me for a test drive he explained the way the car ran, showed me all the features and explained the functions, he paired my phone for me, showed me how to use the navigation system every function from inside out, he took his time to explain how it worked how to keep it in great condition, he knows this product, he knows his car!, he is very knowledgable and educated about these cars, he is very detailed oriented and very quick and honest, does not give u the run around, or waste your time, they are about business over there, I did not have to wait long to find out wether or not I was approved it was pretty much immediate, He really tried hard to get me approved Kept in touch to let me know how my deal was going, i didn't have to keep calling or wonder what was going on, I knew cause he kept me updated. I had worst and bad experiences at other infiniti's when I was shopping for my G37 where they claimed they were helping me, yea right to get an approval after they ran your credit a 100 times and then they have the nerve to give u the run around! Englewood infiniti did this too me. Ramsey got me my deal They are there for u even after u buy your vehicle they still accommendate any needs or questions u may have about your new car even after u take it home. I brought me G37 in for service just 2 days ago i received very great service, i got my loaner car until my car was ready and they gave my car everything it needed for it's very first service. I will recommend any of my friends that need an Infiniti to the Ramsey dealership cause I am confident in their customer service, and I know any of my friends will be happy and will be well taken care of. I will recommend Tahomir! as well cause he is AWESOME!! I rate Ramsey Infiniti 10 stars! my Sales guy Tihomir Tenez 20 stars! why? he really is a star over there he's Terrific! Sincerely, T. Chang More

I bought a brand new G35S a little while back and as well as a 2006 BMW on the same day and it couldn't have been any easier. All of the people in the sales department were friendly and there was no pressure as a 2006 BMW on the same day and it couldn't have been any easier. All of the people in the sales department were friendly and there was no pressure involved whatsoever. Overall it was just what one would want in a car-buying experience. I also drive 45 minutes to Ramsey every time I need to get my car serviced. The service department has been nothing but efficient and kind. I wouldn't take it anywhere else, even though there is another dealer only 20 minutes away. I highly recommend this dealership. More

I went to Ramsey Infiniti to lease a car,I had been to I went to Ramsey Infiniti to lease a car,I had been to several dealers before I went to Ramsey. The salesman called to several times to confirm our I went to Ramsey Infiniti to lease a car,I had been to several dealers before I went to Ramsey. The salesman called to several times to confirm our appointment and though I thought that was different I found it to be very professional. When my wife and arrived they were pleasant and helpful they allowed us to take our time and weigh our options they gave us a very aggressive dealer that beat the other dealers (5)by $45.00 a month. We made a choice and it was to buy the car from the dealer that treated us as customers even before we bought a car. I thought my local dealer would have been more aggressive but they let me leave without trying to match or beat Ramsey. They said Ramsey would try to switch the price on me but the Business Mgr; Sales Mgr; and the salesman were above board. Ramsey is over 1hr from me but I will go there for service because my local dealer said they won't give me a loaner car if I by the car somewhere else. That was a bigggggg mistake I have 2 Infiniti's. Biggggggg mistake!!!!!!!! More