Ramsey INFINITI
Ramsey, NJ
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Matt was very friendl.He explained the deal to me very clearly.I accepted the offer. He then gave me a great overall explanation of the different options of the car n walked me thru it. showed me how to u clearly.I accepted the offer. He then gave me a great overall explanation of the different options of the car n walked me thru it. showed me how to use the the gps,radio,bluetooth n phonebook etc. etc. He was very patient n pleasant with me throughout the sale n presentation of the car I leased. More
I started the day not intending to purchase a car for months and after I walked into Ramsey Infiniti I was racing back the same day to purchase my first new car. I could not have asked for a better exper months and after I walked into Ramsey Infiniti I was racing back the same day to purchase my first new car. I could not have asked for a better experience; as a young (unexperienced in cars) woman; I was nervous of having a pushy sales manager that would sell me items I did not need but I received the complete opposite from Freddy. He was professional and had patience with me to explain every step of the way so I felt comfortable and secure with my purchase. From Sheila who answered the phone at my initial call at 9:02am to Freddy to the financial manager (Chan?); I was completely blown away by the friendliness, professionalism and positive atmosphere that Ramsey Infiniti has. I can not rave enough about the wonderful experience I had and am positive I will not be going anywhere else for my future car purchases. I want to thank every member there, especially Freddy, for making what seemed to be a terrifying event into one of the best days of my life!! Not to mention my car was incredibly reasonably priced and in outstanding condition. I wish there were more ways for me to describe the incredible and exceptional service received! Thank you Freddy for your sincere patience, understanding, positive and knowledgable attitude which made my experience worth while; I will never forget my first car purchase!! :) More
I can start by saying that this is the 5th Infiniti that I purchased or leased form Ramsey Infiniti. I just leased my 5th car which was an M37X and I love it. There are other Infiniti dealers that are much I purchased or leased form Ramsey Infiniti. I just leased my 5th car which was an M37X and I love it. There are other Infiniti dealers that are much closer to where I live, but I choose to keep going back to Ramsey Infiniti becaues of Tihomir and Khalid. When I'm there I feel like family. They treat me with respect, there are very honest and they always give me the best deal they can. I actually enjoy going there and discussing the car and making a deal. They tell me everything I need to know about the car in and out. They answer every question that I have and they never rush me or try to force me into any deals. They give me all the information I need and then leave it up to me. They never say anything like I must sign today to get the deal. It's always go home think about it, discuss it with your wife and let us know. Never any pressure. I really enjoy dealing with them. As I said this is 5th Ifiniti from Ramsey Infiniti and I have never had any problem with them. They do exactly what they say they will, no surprizes and I like that. They also have a great service department. I only service my cars at their dealership, even for a simple oil change. Over the years I have never had a problem with the service department either. They give the best service you can ask for. They give you a loaner whenever the service may take a while and make you feel right at home if you wait there for the serice to be done.For me Ramsey Infiniti, Tihomir and Khalid are ABSOLUTELY THE BEST. When it's time for my 6th, I'll be back there again... More
I am over 80 . I have purchased many new cars during my lifetime. The negotiation process at Ramsey Infinity was constructive,comfortable, short and sweet. The closing process was fast during my lifetime. The negotiation process at Ramsey Infinity was constructive,comfortable, short and sweet. The closing process was fast and to the point and while I was offered the opportunity to purchase extended warranty and tire and wheel insurance, the uncomfortable hard sell approach I have seen at this dealer in the past and at other dealers [ my wife drives BMWs] was not present. I rate this car purchasing experience as one of the best I have had. More
I was looking for a new car and visited several different dealerships. However, the endless trips ended at Ramsey only because of the friendliness and professionalism of the sales person that greeted me. Of dealerships. However, the endless trips ended at Ramsey only because of the friendliness and professionalism of the sales person that greeted me. Of course, the price was in my range as well. I would highly recommend this place to others. More
I have gone to many dealerships over the course of 25yrs. I have had all kinds of experiences and this one at Ramsey Infinity was one of the most professional. Everyone was pleasant and informative. 25yrs. I have had all kinds of experiences and this one at Ramsey Infinity was one of the most professional. Everyone was pleasant and informative. My Mother in-law and I were never pressured nor did we feel uneasy. We were given a fair offer and they met all our request and needs in a professional manner. I would highly suggest this dealership if you want to be treated accordingly. I will say thank you to Tihomir and J.D. for making our visit a pleasure. More
Hit a deer with brand new car. Body shop is farmed out and they are horrible. Do not use this dealership for body work. Frank Minervini never even called me back to help with problems. Totally unrespon and they are horrible. Do not use this dealership for body work. Frank Minervini never even called me back to help with problems. Totally unresponsive and they do not care. More
I had a great experience at this dealership. My initial salesperson quoted me the wrong price (a lower price). I raised the issue with a manager, J.D. J.D. honored the price, and also gave me upgrades. salesperson quoted me the wrong price (a lower price). I raised the issue with a manager, J.D. J.D. honored the price, and also gave me upgrades. In my experience with him, he was direct and I could not have asked for him to do more to resolve the issue and make me happy. He then gave me to Freddy - a salesperson, to complete the transaction. Freddy was very professional and treated me in a manner in which I would have treated my own family. I could not have asked for a better experience. More
I was looking for a smaller sedan to replace my suv and looked at a few different models from BMW to Audi. I was not even thinking Infintiti but while drIving from BMW and on my way to Audi my husband sai looked at a few different models from BMW to Audi. I was not even thinking Infintiti but while drIving from BMW and on my way to Audi my husband said "let's see what Infiniti has to offer" so we stopped just to see what they had. That is where we where greeted by Matt Moskal, and he showed us the g25 and g37 awd.He took us on a test drive in the g37 Awd and went over all the features including the Navigation which was great. What I really like about the Infiniti is that there are a few packages and the options are not al la cart like the other cars that we where looking at. I was very impressed by Matt's knowledge and patience with us that ultimately made the difference and why we ended up getting the Infiniti. More
I had a wonderful experience at the dealership. Everyone I worked with was wonderful and went above and beyond to meet my needs. I would highly recommend this dealership and my salesman, Anthony. I worked with was wonderful and went above and beyond to meet my needs. I would highly recommend this dealership and my salesman, Anthony. More