Ramsey INFINITI
Ramsey, NJ
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QX60 - Luxurious, Impressive! Ramsey Infiniti - QX60 - Luxurious, Impressive! Ramsey Infiniti - Gracious, Impressive! We had the pleasure of meeting and working with Wendy Lam and JD. We had a ve QX60 - Luxurious, Impressive! Ramsey Infiniti - Gracious, Impressive! We had the pleasure of meeting and working with Wendy Lam and JD. We had a very pleasant experience. Wendy and JD made us feel welcomed and comfortable. Wendy spent time with us explaining all the features on the QX60. She was helpful, friendly, and trustworthy throughout the entire experience. Wendy is extremely knowledgeable about the vehicle and very professional. All of the people we met at Ramsey made the transaction easy, positive, and stress free. We would highly recommend this dealership to our friends and family. More
This is one of the best dealers in New Jersey regardless of the brand. I purchased my first Q45 Infiniti there back in 1992. I wasn't even considering Infiniti back then until getting a rude runaround at Le of the brand. I purchased my first Q45 Infiniti there back in 1992. I wasn't even considering Infiniti back then until getting a rude runaround at Lexus and MB. It was a great place to shop in the nineties, and, as I have found out today, it is just as great in 2013. I had the privilege of working with Mahdi Etayan while test driving the new Q50. He was very kind, patiently demonstrated every single new feature of this sophisticated car, and he took me out on an extended test drive, so I was able to get a pretty good feel for this vehicle. If you are planning to shop there, call in advance and ask to speak with Mahdi. He is an emphatic listener (a rarity nowadays) and is incredibly attentive. He also provided me with all of the pricing details without the dreadful gamesmanship. You can probably gage from my review that I left Ramsey Infiniti quite impressed, and this car is now on the top of my list. More
I recently leased an Infiniti JX35 from Ramsey Infiniti. Wendy Lam was the sales coverage on the deal. She was very knowledgeable about the product, professional and friendly. She walked me through the func Wendy Lam was the sales coverage on the deal. She was very knowledgeable about the product, professional and friendly. She walked me through the functionality of the car in great detail and took time to answer my questions. The dealership is very well run. It is a low-pressure environment where the sales people are informed and the prices are very competitive. I would highly recommend using Ramsey Infiniti. More
The internet experience was great. Jason contacted me via e-mail quickly. He helped setup an appointment with Wendy, who I met on our initial appoitnment date. The service from the front desk to meeting Wend e-mail quickly. He helped setup an appointment with Wendy, who I met on our initial appoitnment date. The service from the front desk to meeting Wendy was nice. Once meeting Wendy, she helped understand what I was looking for and went over the features of the JX35. I tested drove it and it was just a great vehicle. I had a trade-in, which she worked with the General Sales Mgr and negotiation experience went well. They gave a great trade-in value for my car that I still had an outstanding balance but residual value of my trade-in held strong too. In addition, I also had a VPP eligibility from my employer helped a better deal. I wanted to see the numbers first and test drive it so I need one more day to think. Wendy was great by not giving me any pressure to get the car "now". She understood and said I can drop her an e-mail or call her with any questions. I enjoyed that there was no pressure, which I've experienced a lot from other dealers. I e-mailed her that same night and she followed through the next morning. After some thinking and some research, I decided to go back and I met Alex, who picked-up where I left off with Wendy. Alex has excellent customer service as well. He took time to understand where I was with Wendy. We closed the deal quickly afterwards and I'm a happy customer and a new member of the Infiniti family. Thank you! More
Mahdi and Jason were very helpful throughout this process. I was coming from out of state and both of them were very accommodating with all of my questions. I would highly recommend working with both process. I was coming from out of state and both of them were very accommodating with all of my questions. I would highly recommend working with both of these gentlemen. More
I must say the entire staff at Ramsey Infiniti was friendly and helpful. I went Infiniti Ramsey after a terrible customer experience at another Infiniti dealer (Englewood). Ramsey truly rolls out friendly and helpful. I went Infiniti Ramsey after a terrible customer experience at another Infiniti dealer (Englewood). Ramsey truly rolls out the red carpet for all their customers. They understood exactly what I was looking for within my budget. My sales person Mahdi was a pleasure to work with. He was courteous, informative, and patient. Even the processing of the paperwork was quick and efficient. I lease a G37x and couldn't be happier! I highly recommend Infiniti Ramsey. More
It was time for me to roll over my lease. Ramsey had given me great service on my M37 (bought elsewhere) and so I gave them a shot. The experience was superlative from start to finish. The salesperson given me great service on my M37 (bought elsewhere) and so I gave them a shot. The experience was superlative from start to finish. The salesperson (Mahdi) was prompt getting to me on the floor and was both knowledgable and courteous from the start of the process - he was definitely not too pushy, but just right in getting me to where I needed to be - a test drive of the G37 Coupe. We had a great ride and he let me push the sports capacity of the vehicle (as I needed to do). Went back the next morning after checking Consumer Reports (they loved the G37). The deal was done quickly and to the satisfaction of all. I was able to get to the price I wanted and the dealer seemed happy also. Jesse Giordano was terrific in the Closer role. Paperwork and a happy couple out the door and on the road in about 2 hours total. Really good experience. James (Sales Manager) was also very professional. I still recommend the dealership. More
Usually, buying (or leasing) a car can be frustrating , even if one has done his due diligence; however, purchasing a car at Ramsey Infiniti is a pleasurable experience. Willy Rijksen (the Lease End Coord even if one has done his due diligence; however, purchasing a car at Ramsey Infiniti is a pleasurable experience. Willy Rijksen (the Lease End Coordinator) was knowledgeable, professional and personable from the start: one can see why he has won so many sales awards. Jesse Giordano (the Business Manager) provided practical input and was helpful in making a final decision. I highly recommend these staff members (and this dealership). More
This was the most refreshing leasing process I have ever had with a car dealership. I have leased vehicles from Ford, Toyota, Nissan and BMW and this was by far the best. From my sales lead, Ralph, to the had with a car dealership. I have leased vehicles from Ford, Toyota, Nissan and BMW and this was by far the best. From my sales lead, Ralph, to the manager, Khalid, everyone was friendly, and straight forward. I received exceptional service and there were no surprises. Highly recommend this dealership! Barb Zannetti More