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Ramsey INFINITI
Ramsey, NJ
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Mahdi and Jason were very helpful throughout this process. I was coming from out of state and both of them were very accommodating with all of my questions. I would highly recommend working with both process. I was coming from out of state and both of them were very accommodating with all of my questions. I would highly recommend working with both of these gentlemen. More
I must say the entire staff at Ramsey Infiniti was friendly and helpful. I went Infiniti Ramsey after a terrible customer experience at another Infiniti dealer (Englewood). Ramsey truly rolls out friendly and helpful. I went Infiniti Ramsey after a terrible customer experience at another Infiniti dealer (Englewood). Ramsey truly rolls out the red carpet for all their customers. They understood exactly what I was looking for within my budget. My sales person Mahdi was a pleasure to work with. He was courteous, informative, and patient. Even the processing of the paperwork was quick and efficient. I lease a G37x and couldn't be happier! I highly recommend Infiniti Ramsey. More
It was time for me to roll over my lease. Ramsey had given me great service on my M37 (bought elsewhere) and so I gave them a shot. The experience was superlative from start to finish. The salesperson given me great service on my M37 (bought elsewhere) and so I gave them a shot. The experience was superlative from start to finish. The salesperson (Mahdi) was prompt getting to me on the floor and was both knowledgable and courteous from the start of the process - he was definitely not too pushy, but just right in getting me to where I needed to be - a test drive of the G37 Coupe. We had a great ride and he let me push the sports capacity of the vehicle (as I needed to do). Went back the next morning after checking Consumer Reports (they loved the G37). The deal was done quickly and to the satisfaction of all. I was able to get to the price I wanted and the dealer seemed happy also. Jesse Giordano was terrific in the Closer role. Paperwork and a happy couple out the door and on the road in about 2 hours total. Really good experience. James (Sales Manager) was also very professional. I still recommend the dealership. More
Usually, buying (or leasing) a car can be frustrating , even if one has done his due diligence; however, purchasing a car at Ramsey Infiniti is a pleasurable experience. Willy Rijksen (the Lease End Coord even if one has done his due diligence; however, purchasing a car at Ramsey Infiniti is a pleasurable experience. Willy Rijksen (the Lease End Coordinator) was knowledgeable, professional and personable from the start: one can see why he has won so many sales awards. Jesse Giordano (the Business Manager) provided practical input and was helpful in making a final decision. I highly recommend these staff members (and this dealership). More
This was the most refreshing leasing process I have ever had with a car dealership. I have leased vehicles from Ford, Toyota, Nissan and BMW and this was by far the best. From my sales lead, Ralph, to the had with a car dealership. I have leased vehicles from Ford, Toyota, Nissan and BMW and this was by far the best. From my sales lead, Ralph, to the manager, Khalid, everyone was friendly, and straight forward. I received exceptional service and there were no surprises. Highly recommend this dealership! Barb Zannetti More
Thank you willy rijksen for the opportunity to meet you and helping me out on the purchase of certified m37x the quality and experience was great and helping me out on the purchase of certified m37x the quality and experience was great More
I am a returning customer...x3...and returned because of the excellent treatment and service I have received at Ramsey Infinity. Alex Malke leased me cars # 2 and 3. He was knowledgeable, respectful, patien the excellent treatment and service I have received at Ramsey Infinity. Alex Malke leased me cars # 2 and 3. He was knowledgeable, respectful, patient and helpful. He always answered my questions completely and and competently. I had been contacted by other dealerships and actually was considering a lower priced car, now that I am retired.But since others were offering me "such a great deal", I thought, since the last lease deal was such a positive experience, I would contact Alex first and see what he could do for me.He actually remembered me, which was surprising. He came in with a price that was good but still not affordable to me.He asked me to come in and speak with him.I explained my situation and limits. Although I was quite firm in my budget, he worked very hard to meet them more than satisfactorily. He got me into a car that I loved, a color I liked, with all the extras I wanted.-for a price that I could afford. I was ecstatic! After connecting my phone to the Bluetooth, he spent over an hour working on problems with my phone connecting to Pandora (since I was SO upset that Infinity no longer allows CDs to be burned to the hard drive :( this was so I could still listen to music I enjoyed . He worked closely with a technician (also very helpful and accommodating) to make sure everything was in proper working order before I left.This attention to detail and supreme customer service, is what would make me come back for yet another Infinity when my lease is up. I must also say that my dealings with the service department from the top down to the clerks and excellent repair people, have been equally positive. They are always accommodating, highly professional,l helpful and friendly. Although Ramsey Infinity is not the closest dealership to me, they are head and shoulders-the BEST! More
Our salesman Madhi & the dealership manager Khaleed went above & beyond in efforts to accomodate our needs in purchasing this vehicle. I highly recommend Ramsey Infiniti. went above & beyond in efforts to accomodate our needs in purchasing this vehicle. I highly recommend Ramsey Infiniti. More
MY EXPERIENCE AT RAMSEY INFINITI WAS OVER THE TOP. MY SALESMAN ALEX MALKE WAS GREAT AND DEFINEATLY AN ASSEST TO THE INFINITI BRAND. THE SHOWROOM IS BEAUTIFUL AND EVERYONE I CAME IN CONTACT WITH WAS EXTRE SALESMAN ALEX MALKE WAS GREAT AND DEFINEATLY AN ASSEST TO THE INFINITI BRAND. THE SHOWROOM IS BEAUTIFUL AND EVERYONE I CAME IN CONTACT WITH WAS EXTREMELY HELPFUL IN MAKING MY LEASE EXPERIENCE PAINLESS. I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP TO ANYONE LUCKY ENOUGH TO BUY/LEASE AN INFINITI More
I was in the market for a used Infiniti G337 Convertible and had been doing a lot of research, and visited two other dealerships. One dealership was friendly however their price was too high for my budget, and had been doing a lot of research, and visited two other dealerships. One dealership was friendly however their price was too high for my budget, the other dealer was unfriendly and I felt mistreated. Ramsey was was both friendly and had great negotiation ability that led to high customer satisfaction. I was treated with great respect from the onset and taken as a serious buying customer, Willy introduced me to the Sales Manager quickly in the process and that also made me feel comfortable. The spoke to me as a human being not another number on the books and that made such a difference. I would recommend Ramsey to anyone who is buying an Infiniti or any luxury vehicle. More