Rallye Motors

Service was excellent with Vincent. He worked diligently with me to get my issue resolved and although I have to return for completion of the service I don’ was excellent with Vincent. He worked diligently with me to get my issue resolved and although I have to return for completion of the service I don’t mind as he has been most helpful More

As always a great experience I just upgraded my leased car again to a 2019 model. Bob Bianchi makes it a very easy process and I would highly recommend him. Everyone in the deale I just upgraded my leased car again to a 2019 model. Bob Bianchi makes it a very easy process and I would highly recommend him. Everyone in the dealership is very friendly and professional. This is why I have used them time after time. More

Service with Excellence Recently, I upgraded my lease to a new 2019 model to which the treatment that I received was the best for an overall experience that I highly recommen Recently, I upgraded my lease to a new 2019 model to which the treatment that I received was the best for an overall experience that I highly recommend this dealership. The attention to detail and the care provided was remarkable as I am one to change my mind within seconds and my sales representative was so patient with me and provided me with the attention needed to make the right decision. More

Great customer service Speedy appointments, service and the Service Advisor did everything in his power to make my experience a comforting. I would highly recommend Rallye M Speedy appointments, service and the Service Advisor did everything in his power to make my experience a comforting. I would highly recommend Rallye Mercedes to everyone I know. More

Great experience I traded in my 2014 C300 and leased a 2019 C300. Jerry Sherry made it very simple and easy for me to get my new car. It was a great experience and I I traded in my 2014 C300 and leased a 2019 C300. Jerry Sherry made it very simple and easy for me to get my new car. It was a great experience and I was treated very well. More

I worked with Andrew his service was amazing always followed Very satisfied with their outstanding service .both Andrew and the other employee went above and beyond to solve my problem fast and efficiently. And Very satisfied with their outstanding service .both Andrew and the other employee went above and beyond to solve my problem fast and efficiently. Andrew was very friendly and kept me updated daily with everything that was going on with the car and the other associate that I’m sorry I don’t remember his name help me with the problem with the scratch with the car and the price was right . More

Great Frustration I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicl I visited the Parts Department initially to resolve an issue with the fact that I did not have a nutmeg lug nut key for my vehicle’s tires (the vehicle did not have one since I purchased it). I was told that I would need to purchase a key and new set of lug nuts. That said, I have never removed a tire since purchasing the vehicle, so now that I was replacing the tires and needed the key, I didn’t feel that it was right to charge me for something that was never left on the vehicle or was taken out by the dealership and never put back. I then called the service advisor for assistance and she was able to resolve the issue by providing me with a key. This required a service appointment and I needed to leave the vehicle at the dealership for the day. Up to this point, I have not been happy with the service provided by the technicians. I had a recent appointment where I requested an oil service to be completed and the tires were not rotated. Furthermore, what was done and advised to me was that the dealership was ready to replace two tires and front brakes. I have gone almost 5 months and the brake sensor has still yet not signaled brake issues. It is unfortunate that the dealership seems to be anxious to push unnecessary services and parts. It’s all about the “money grab.” On a positive note, Lisa has been involved and responsive, when needed. More

Service Good experience very happy with this place. Will not be needing to go to other dealers; they’re not all the same quality. Thank you Good experience very happy with this place. Will not be needing to go to other dealers; they’re not all the same quality. Thank you More

reguar service Professional, efficient and friendly. I have been a client of Mercedes for over 20 years. I continue to buy/lease your vehicles and use your servic Professional, efficient and friendly. I have been a client of Mercedes for over 20 years. I continue to buy/lease your vehicles and use your service center. More