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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,063 reviews

November 21, 2023

Excellent service The consultants were on top of everything. I was in and out in a very reasonable amount of time. More

by AARONSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Rallye Lexus responded

Aaron, Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

November 21, 2023

I recently had the pleasure of purchasing a car from Ted Mitchell at Rallye Lexus, and I couldn't be more happy with the experience. Ted's professionalism, genuine kindness, and efficiency made the entire p More

by Briana Z.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Rallye Lexus responded

Briana, here at Rallye Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ted, and it was a pleasure having you at the dealership. We appreciate your review! Stefanie Horn 516-676-4000

November 18, 2023

Ted was a very professional and consice salesman. He really made the car buying process easy and pleasant. More

by autumnbarnesnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Ted had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Stefanie Horn 516-676-4000

November 13, 2023

Ted Mitchell and Rallye provided me with such a wonderful experience while looking for a car. They go above and beyond and make sure you are 100% sure about the car you want. No pressure added. So happy with More

by Jmateo47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Rallye Lexus responded

It's fantastic to hear that Ted and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! Stefanie Horn 516-676-4000

November 12, 2023

They go above and beyond to make sure you are taken care of. My salesperson,Ted Mitchell is a true professional ,his knowledge on Lexus goes above and beyond. More

by Craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Nov 12, 2023 -

Rallye Lexus responded

Here at Rallye Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Craig, and it was a pleasure having you at the dealership. We appreciate your review! Stefanie Horn 516-676-4000

November 11, 2023

They are very customer service oriented in the service division But I get a feeling they do not presume potential sales as aggressively as they could More

by DOUG.RANIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you out, Doug. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 10, 2023

greeted warmly, service done quickly and efficiently. willing to go the extra mile to make sure i was kept informed More

by BILL_HOLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Rallye Lexus responded

Bill, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

November 09, 2023

Service and help is attentive Car work is complete and then delivered in a timely manner More

by PKRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

November 06, 2023

I have bought 2 cars from Ted. He is not your typical salesman. No high pressure pitch. It was like buying a car from a friend More

by CPATJR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Rallye Lexus responded

It's fantastic to hear that Ted provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! Stefanie Horn 516-676-4000

November 02, 2023

Wonderful staff at Rallye Lexus. Maria and Joanna are always so nice and welcoming. I also like the location, very convenient for me. More

by chrismel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

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