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Rallye Lexus

Glen Cove, NY

4.8
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,063 reviews

March 28, 2018

Excellent Does not get better. Our service writer Joanna Oates is great. This dealership has always been excellent in sales and service. Sales department is More

by BUGSY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience with Joanna. She is a great member of my team! Your words mean a lot to her and all of us at Rallye. We wish you many happy miles! Jay Rosenthal General Manager

March 28, 2018

Perfection all the way around! Awesome experience at Lexus with an amazing Sales Manager in John Capozzi and salesmen Andy Malenbranch. They gave me exactly what I wanted! Highly re More

by JDAMIANO1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN CAPOZZI , Andy Malebranche
Mar 28, 2018 -

Rallye Lexus responded

Thank you! We are so glad to hear that your experience with our sales department was excellent. We appreciate your kind words of recommendation and we wish you many happy miles! Jay Rosenthal General Manager

March 28, 2018

Excellent I was helped by Neil Fogel at Rally Lexus in Glen Cove. He was very helpful throughout this process. I received excellent service here through Neil. I More

by SPANAVELIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Fogel
Mar 28, 2018 -

Rallye Lexus responded

Thank you so much for the positive feedback regarding your experience with Neil at Rallye Lexus, he is a key member to my team. We look forward to working with you again in the future and wish you many happy miles along the way! Jay Rosenthal General Manager

March 28, 2018

Excellent I have been very pleased with the service at Rallye Lexus for the past twenty-five years. I am most appreciative with the attentiveness, caring and tr More

by DADANDSARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Mar 29, 2018 -

Rallye Lexus responded

Thank you so much for your kind words regarding your experience with us the past 25 years! It's incredible knowing our customers have so much trust in us and we are more than happy to be of service. We wish you many happy miles! Jay Rosenthal General Manager

March 28, 2018

Excellent experience with my purchase Paolo at Rallye Lexus in Glen Cove was very knowledgeable and made sure I was comfortable with my decision to purchase a Lexus 450H. Everyone was fri More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Capozzi, Paolo, Michelle Gonzalez
Mar 29, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus with Paolo. He is a great asset to my team! We wish you many happy miles, and look forward to being here for all of your sales needs in the future. Jay Rosenthal General Manager

March 27, 2018

Great Service From start to finish, a wonderful, stress-free experience. Michael was so patient and helped connect my phone to my car. The customer service is alway More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Rallye Lexus responded

Thank you for reaching out with such kind words regarding your experience with our Service Department. We treat you as a valued customer because you are a valued customer. We look forward to working with you again in the future!

March 27, 2018

RALLYE LEXUS @Glen cove long island Service was excellent I was treated like family without any hesitation I was given a loaner vehicle at no charge the service team was so polite I do r More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Lexus responded

Thank you for reaching out to us regarding your service experience. We wish you many happy miles and look forward to working with you again in the future! Jay Rosenthal General Manager

March 26, 2018

Andy is the MAN! Tony too! really helpful and knowledgeable. Worked hard to make the deal! Andy understood what we were looking for and delivered it. We worked with him three ye More

by Richard M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
Mar 27, 2018 -

Rallye Lexus responded

Thank you Richard for your kind words, they are very much appreciated. Andy is a great asset to my team, and it warms my heart knowing how helpful he was to you. We look forward to working with you in the future and wish you many happy miles!

March 26, 2018

Cleaning Car was not cleaned in or out when returned to me. Brand new car and there was a problem that had to be fixed. I hope there are no more problems. More

by SOCNDOS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Licari
Mar 27, 2018 -

Rallye Lexus responded

I apologize for the inconvenience, I can ensure you there will be no further issues. Please feel free to reach out to our service department if you would like to speak of this further. Also, we would be more than happy to clean the vehicle to your likings if you wanted to stop by at any point. Again, we apologize for the inconvenience and we appreciate this being brought to our attention.

March 26, 2018

Excellent experience with Neil Fogel/he is very knowledgable My car leasing experience with Neil Fogel was so easy. He answered all my questions and gave me a great deal. I would recommed him to anyone. More

by paul kerwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Fogel
Mar 27, 2018 -

Rallye Lexus responded

Thank you for your positive review regarding your experience at our dealership, Neil is a great asset to my team! We appreciate your kind words, and wish you many happy miles!

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