Rallye Lexus

Always a great experience !! We have 3 Lexus vehicles and have never been disappointed by the people at Rallye. On this most recent occasion I was helped by Maria , my service ad We have 3 Lexus vehicles and have never been disappointed by the people at Rallye. On this most recent occasion I was helped by Maria , my service advisor . My GX 460 was making a strange squeaking noise coming from the rear compartment . Maria went back inside and had the service manager take a test ride with me right on the spot. He was able to diagnose the problem immediately and ordered the replacement part to correct the problem . I have been helped by all the service advisors over the years and all are extremely helpful . I would highly recommend using them for all your Lexus repairs. More

Great dealership , friendly staff and they will work hard to earn your business. I highly recommend this dealership to anyone who is looking to purchase or service a , friendly staff and they will work hard to earn your business. I highly recommend this dealership to anyone who is looking to purchase or service a vehicle. More

New Car My lease was up and Neil Fogel made the process so easy to turn in my present car and get a new one. I got a great price. Neil was a pleasure to deal My lease was up and Neil Fogel made the process so easy to turn in my present car and get a new one. I got a great price. Neil was a pleasure to deal with. I would recommend him to my friends. More

Lexus LS 460 Great experience. Transaction was easy and fast. Finance manager matched credit union rate and got the paperwork done in 15 minutes. Impressive. S Great experience. Transaction was easy and fast. Finance manager matched credit union rate and got the paperwork done in 15 minutes. Impressive. Sales associate, Jef Gonzales, super easy to deal with and responsive. More

satisfactory Mike dismissed the idea that the small scratch could be covered by touching up. He did bring the touch up paint but his effort was one of reluctance. Mike dismissed the idea that the small scratch could be covered by touching up. He did bring the touch up paint but his effort was one of reluctance. Very disappointed! I must say the last service was much superior. More

50K Service Excellent as always. Great service area. Highly recommend. Only place I go to service my car. Always in time and loaner is always available. Thank you Excellent as always. Great service area. Highly recommend. Only place I go to service my car. Always in time and loaner is always available. Thank you More

excelent as always Purchased my first Lexus in the 80's at Rallye. My latest one this week. No better dealership including many other luxury cars leased or purchased ove Purchased my first Lexus in the 80's at Rallye. My latest one this week. No better dealership including many other luxury cars leased or purchased over the past 30 years. More

Service All of my questions and problems were resolved. Pam is always a pleasure to work with. She has excellent customer service skills and very knowledgea All of my questions and problems were resolved. Pam is always a pleasure to work with. She has excellent customer service skills and very knowledgeable about parts and what my car needs to be properly maintained! More

Good Dealership My experience at Rallye Lexus was mostly positive. I had two transactions at this dealership, one in August 2017 and recently in February 2018. On bo My experience at Rallye Lexus was mostly positive. I had two transactions at this dealership, one in August 2017 and recently in February 2018. On both occasions, I dealt with Jeff Gonzalez, who is knowledgeable and a very laid back no pressure salesman. On my first visit in 2017, I had the pleasure of dealing with Josh Weiss who works in finance. Josh was able to secure a good finance rate, as well as a discount on adding accessory items to the car. During my second visit in 2018, I worked with Michelle Gonzalez in the finance department, and things did not go so smoothly. Even with a Tier 1 credit score, she told me my finance rate would be 3.99% with Bank of America, unless I chose the extended warranty package which would bring my rate down to 3.29%. I already knew the rate at Bank of America was 3.29% if I obtained the loan on my own so I politely declined her offer. At this point she became almost defensive and decided she could squeeze in some condescending remarks while still trying to upsell me on the warranty package. Needless to say, I decided to let her continue to talk for 15 minutes while I utilized my phone to secure a loan for 1.85% elsewhere. I’ve read past reviews where people had similar experiences but didn’t think I’d ever have to deal with her. Bottom line: Jeff Gonzalez is awesome, if you need to finance, deal with Josh Weiss or secure your loan beforehand. More

great service Appointment made for reasonable date wanted; everything done as stated and in time identified. Makes service worry free to be done as promised in adv Appointment made for reasonable date wanted; everything done as stated and in time identified. Makes service worry free to be done as promised in advance. More