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Rallye Lexus
Glen Cove, NY
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,063 reviews
April 05, 2018
Excellent service Anthony was extremely helpful and accommodating.. He did not pressure me and was friendly and answered all my questions and was quite knowledeable.. I Anthony was extremely helpful and accommodating.. He did not pressure me and was friendly and answered all my questions and was quite knowledeable.. I was treated extremely well. More
by MEL.SCHNEIDERMAN
Verified CustomerEmployees Worked With
April 05, 2018
Loyal customer Just picked up my 4th Lexus RX350. Love the car. Very happy and satisfied with my dealership Rallye Lexus Glen Cove and salesperson Tyrone who is ver Just picked up my 4th Lexus RX350. Love the car. Very happy and satisfied with my dealership Rallye Lexus Glen Cove and salesperson Tyrone who is very straightforward, transparent and helpful. Thank you. More
by XINPEI.QU
Employees Worked With
Tyrone Chen
April 04, 2018
They are the best. I have recommended 2 people purchased. Anthony was very professional and lovely to work with. The dealership is very professional and not like some high pressure salesmen. Anyone I spoke to Anthony was very professional and lovely to work with. The dealership is very professional and not like some high pressure salesmen. Anyone I spoke to was very professional and courteous . I have recommended this dealership to many and told them to consider Rally Lexus before purchasing anywhere else. More
by Maddies
Employees Worked With
April 04, 2018
Very pleasurable experience. I've leased several cars from Rallye Lexus, always a pleasurable experience. Would absolutely recommend! Neil was very helpful. The guy from service w I've leased several cars from Rallye Lexus, always a pleasurable experience. Would absolutely recommend! Neil was very helpful. The guy from service who explained all the details of the car was very patient. More
by SHERYL2
Employees Worked With
Neil Fogel
April 04, 2018
Professional service Courteous,friendly,professional service From beginning to end. From the moment you enter to the very end you are treated to bagels, muffins and coff Courteous,friendly,professional service From beginning to end. From the moment you enter to the very end you are treated to bagels, muffins and coffee. More
by CKALLAUR108
Employees Worked With
April 02, 2018
A smooth operation worthy of Lexus As a longtime Rallye customer, I am always impressed that the quality of customer service continues at the highest level. Straightforward, responsive As a longtime Rallye customer, I am always impressed that the quality of customer service continues at the highest level. Straightforward, responsive communication and client-centered business practices are the foundation. More
by George A Schabes
Employees Worked With
Do Chang
April 02, 2018
PAM IS AMAZING I have always dealt with Pam who is incredible, and this is why I keep coming back. She is a true asset to the company. I have always dealt with Pam who is incredible, and this is why I keep coming back. She is a true asset to the company. More
by GLAMMIEPAMMIE826
Employees Worked With
Pamela Palasciano
April 02, 2018
Financial Experience at Rallye Lexus At Rallye Lexus, everyone seems nice other than Michelle Gonzalez, financial manager is not representing Rallye Lexus well. The way she showed attitud At Rallye Lexus, everyone seems nice other than Michelle Gonzalez, financial manager is not representing Rallye Lexus well. The way she showed attitude that customer is buying first time luxury vehicle. I had pre-approval, she said that pre-approval is piece of paper has no value, customer can not take car right away since it will take 2-3 weeks which was totally incorrect. Actually she wanted to finance through Rallye Lexus and was trying to match the bank rate. I felt like that she does not want to make the deal. She wants to break the deal. I reported to the Bank and the Bank rep spoke to manager and dealer accepted mistake and asked me come and speak to other financial manage Mr. Weiss. I spoke to Mr. Weiss and apologies for inconvenience. Funny thing, he said that I did not know that bank selected us pre-approved dealer. Finance Manager who is working every other customer and has no idea that their dealership is pre-selected and trying to offer me 0.10% lower than bank rate that only effect $1.68 per month. On the other hand, sales person Mr. Chen is wonderful person and whatever he promise me that he delivered. I hope they will not give hard time during vehicle service. I also hope this attitude at Rallye Lexus will not repeat with new customer those who has no idea. Best, More
by bratra75
Employees Worked With
Michelle Gonzalez, Joshua Weiss and Matthew, Tyrone Chen
April 02, 2018
Excellent My experience was the very best. Was treated. Very well. And they went out of there way to find the car I wanted and was delivered in a few weeks My experience was the very best. Was treated. Very well. And they went out of there way to find the car I wanted and was delivered in a few weeks More
by BUDDY0324
April 02, 2018
Neil Fogel is the man to see at Rallye Lexus Neil is absolutely in a class by himself. He is very professional, courteous and beyond helpful. He treats you as if you are part of his family. H Neil is absolutely in a class by himself. He is very professional, courteous and beyond helpful. He treats you as if you are part of his family. He goes above and beyond to make sure you are 110% satisfied with what you are getting, and he is always available to assist you. This is around my 6th lease with Lexus and each time I go back to Neil because he never disappoints. I would definitely recommend Lexus and i would absolutely recommend Neil Fogel. He is a true gentleman who knows his stuff. More
by LBRACCO2014
Employees Worked With
Neil Fogel, Josh Weiss
