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Rallye Lexus

Glen Cove, NY

4.8
3,063 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,063 reviews

April 13, 2018

Excellent service that takes my time into consideration This was my first visit to Rallye Lexus' service department. I'm always curious when I use a new dealer for the first time what their procedure is goi More

by DPPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giovanniello
Apr 17, 2018 -

Rallye Lexus responded

Thank you for your feedback, we truly appreciate each word that you said. We hope to see you for your next scheduled maintenance and promise to deliver just as we did the first time! We wish you many happy miles. Jay Rosenthal General Manager

April 13, 2018

great service very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. More

by JWBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your service experience, we wish you many happy miles and look forward to seeing you again in the future! Jay Rosenthal General Manager

April 13, 2018

COURTEOUS SERVICE IN REASONABLE TIME REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITI More

by BOBDRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department. We look forward to working with you in sales when you are ready to take a look! Jay Rosenthal General Manager

April 12, 2018

service good this car center is service good, I like it, I will buy a car from you again. also, I will tell someone.to buy car from you. More

by CHARLIE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Chen
Apr 17, 2018 -

Rallye Lexus responded

Thank you for the positive feedback, I am so happy to hear that you enjoyed your experience! Jay Rosenthal General Manager

April 12, 2018

Scheduled service When I bring my vehicle in, for a scheduled oil change, I know much more than that, has been checked and would be brought to my attention, before I pi More

by RUTHIE R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche
Apr 17, 2018 -

Rallye Lexus responded

It is so wonderful to hear that our service department was able to bring a smile to your face and make you feel comfortable while servicing your vehicle. We look forward to seeing you again in the future! Jay Rosenthal General Manager

April 12, 2018

Great service experience start to finish. I was able to get an appointment fast, everything completed quickly and informed of a couple of things I will need to tak More

by SCHNEIDER.KATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Rallye Lexus responded

Thank you for your kind words regarding your service experience with our staff. We look forward to working with you again in the future and wish you many happy miles! Jay Rosenthal General Manager

April 11, 2018

Best car buying experience I’ve ever had Kevin Losee is a professional in every sense of the word. He spent hours with us, test driving cars, comparing prices and vehicles. He has a great sen More

by David & Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the tech guru but he was very nice and professional, he knew everything about the car. , Leo Cruz, Kevin Losee, Josh Weiss
Apr 11, 2018 -

Rallye Lexus responded

We appreciate your kind and personal words regarding your experience with Kevin. It warms my heart knowing my team is more than able to deliver our product in the best possible way. Kevin is a great asset to my team, we are all grateful to have him. We look forward to working with you again in the future and we wish you many happy miles! Jay Rosenthal General Manager

April 11, 2018

Fantastic I have often recommended Rallye Lexus and will continue to do so. I never feel pressured to buy or take a vehicle or service. Instead I always experie More

by TIMOTHYREYNOLDS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Apr 11, 2018 -

Rallye Lexus responded

We appreciate your recommendation as well as your kinds words. We look forward to working with you again in the future! Jay Rosenthal General Manager

April 11, 2018

The service was great Lexus Rallye is the best dealer that I have ever dealt with. Staff is very polite and friendly. Rallye has great customer service. Overall the atmosph More

by MARJORIEDLEGOUTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malebranche, Pamela Palasciano
Apr 11, 2018 -

Rallye Lexus responded

Thank you for those positive words regarding your service experience, we try to create the most comfortable atmosphere possible. We wish you many happy miles and look forward to working with you in the future! Jay Rosenthal General Manager

April 11, 2018

Great Service. As always my experience with Rallye Lexus was excellent. This is the second Lexus I have purchased from them and expect to be a customer for a long ti More

by WWENDLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Gonzalez
Apr 17, 2018 -

Rallye Lexus responded

We are so happy to hear that you had such a wonderful experience with us and we look forward to seeing you again in the future! Jay Rosenthal General Manager

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