Rallye Lexus
Glen Cove, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Thank you Kevin for going above and beyond to get me the car that I wanted. Your patience and dedication to help me was beyond anything that I’ve ever experienced before. I appreciate you not turning us dow car that I wanted. Your patience and dedication to help me was beyond anything that I’ve ever experienced before. I appreciate you not turning us down, but instead taking the time to go out of your way to do whatever it took to make sure I left with the car. Your help was greatly appreciated. My friend and I will definitely be seeing you again for our next purchase! More
When I called to make an appointment the person who answered the phone was accommodating and courteous. My service advisor was also professional. Overall excellent service. answered the phone was accommodating and courteous. My service advisor was also professional. Overall excellent service. More
Service was adequate. I noticed an issue with the hi beams after my service appointment. I have not called to report the problem as yet. beams after my service appointment. I have not called to report the problem as yet. More
Ted and Josh were really great to work with! The process of buying a car was so quick and easy. I’m so excited about my new car. of buying a car was so quick and easy. I’m so excited about my new car. More
Everyone was very professional and well versed in what I needed !It was my 11 th Lexus ! Carlos my salesman was very Knowledgeable and courteous! The Lexus team deserves a lot of credit for their Customer needed !It was my 11 th Lexus ! Carlos my salesman was very Knowledgeable and courteous! The Lexus team deserves a lot of credit for their Customer first Attitude! More
Everyone here was very helpful and tried their best to get our new Lexus for us even though we had a totally unexpected delivery delay, supposedly due to Covid delivery issues. we had to wait about an ex get our new Lexus for us even though we had a totally unexpected delivery delay, supposedly due to Covid delivery issues. we had to wait about an extra month and had we known that the car would be delayed for so long when we purchased it, we would not have returned our other car to Acura. This delay caused us to give up our 2nd car and it was a problem for my husband and I. I realize it was not the dealers fault but it was very annoying. More
I had been looking at buying CPO RX for a few weeks and visited a few dealers. Those other dealers left me cold, and honestly not trusting of the car buying process. I was only one phone call away from ca visited a few dealers. Those other dealers left me cold, and honestly not trusting of the car buying process. I was only one phone call away from calling a car broker. From the first interaction with Rallye and Denise via text messaging, I felt WOW this lady is really nice and not at all pushing me. A few days later I met Ted in person, what a super nice chill guy. Ted listened and met my goals, number one rule of sales meet your customers’ needs. I had no doubt in my choice he was happy to hold the car until I could return with my Son as a second set of eyes. Again, no pressure. During the scheduling to pick up the new car, I shared how I have to return my lease Ted said, “you come with your lease and I’ll return it.” WHAT Amazing !!! Ted is wonderful if not for social distancing He would get a HUGE HUG. Michelle in financing made the money part easy and pleasant. And not forgetting Jose who helped explain all the buttons and features. Please don’t think for a moment well it is Lexus and expected. No, it is apparent that it is Rallye Lexus they have an excellent set of standards and customer service. It was a pleasure to buy my car from Ted at Rallye More
Just purchase 2017 Lexus RX Our salesman Ted Mitchell, he was straight forward And may the process seamless I would highly recommend Ted as your salesperson. Ps love the dealership and the staff . was straight forward And may the process seamless I would highly recommend Ted as your salesperson. Ps love the dealership and the staff . More
Efficient- accommodating- waiting area excellent- expediency of service- everyone I had contact with was knowledgeable and courteous- my salesman has always been welcoming to me expediency of service- everyone I had contact with was knowledgeable and courteous- my salesman has always been welcoming to me More
I’ve been with Rallye over 22 years. Their service and their staff has always been excellent. One of the reasons I’ve stayed with Lexus xxx this time. their staff has always been excellent. One of the reasons I’ve stayed with Lexus xxx this time. More