Rairdon's Honda of Sumner
Sumner, WA
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Excellent service! Raidon staff take the time to clearly explain what these TV done to your car and why it needs to be done. After the work is finished, again take the Raidon staff take the time to clearly explain what these TV done to your car and why it needs to be done. After the work is finished, again take the time to explain everything that has been done, and describe anything the owner should do to continue to take care of the car. I have taken my cars to them for years, and continue to be pleased. I recommend them highly. More
Thinking about buying your next brand new car? This is the place I will recommend. Jamie and Ulises were friendly, professional, and very helpful throughout the entire process. This is the place I will recommend. Jamie and Ulises were friendly, professional, and very helpful throughout the entire process. More
Arrived without an appointment but there would have been an understandable delay so left it overnight but was given a ride home. Car was ready the next day .wendy was very polite and helpful. an understandable delay so left it overnight but was given a ride home. Car was ready the next day .wendy was very polite and helpful. More
recently had my vehicle serviced at Rairdon’s Honda of Sumner and had a great experience working with Ava. From the moment I arrived, the process was smooth and professional. Ava was incredibly helpful, Sumner and had a great experience working with Ava. From the moment I arrived, the process was smooth and professional. Ava was incredibly helpful, keeping me informed throughout the entire service. She explained everything clearly and made sure my car was ready right when promised. It’s rare to find such attentive service, and she really went above and beyond to make sure I was taken care of. More
So they got me in by stating the discount of new car plus giving me trade-in value. As it turns out they gave the value $3k less. The new car doesn't have all weather mats. All of these are fine as I agree giving me trade-in value. As it turns out they gave the value $3k less. The new car doesn't have all weather mats. All of these are fine as I agreed do the deal but the biggest issue was a defective wireless phone charger which drained the power system completely. I had to jumpstart the car three times to get into Honda service then have it kept there 5 days so they finally diagnosed it properly. Finally they made me pay $534 for a replacement as it's not covered by Honda. Work done by Honda of Renton (closest dealer). The car was at 1077 miles. To my dismay, I have thought of claiming a Lemon Law on this car. Furthermore, management from Rairdon will not do anything for me even though I have lost income while it was in service for five days. I could have used the car for rideshare and property showings. This 2025 Honda Accord hybrid might be my last Honda and Honda of Sumner isn't abiding by its motto by taking care of their customers. Buyer beware. More



