Rairdon's Dodge Chrysler Jeep of Kirkland

My only issue I had was when I left after my vehicle purchase my fuel low warning came on. I wasn’t even 2 miles away and had to stop a purchase gas! purchase my fuel low warning came on. I wasn’t even 2 miles away and had to stop a purchase gas! More

Jordan in service is great! He was very clear in diagnosis, cost came in on target and job was completed in the time provided. Thank you jordan! diagnosis, cost came in on target and job was completed in the time provided. Thank you jordan! More

Purchased a used Explorer- Zach Anderson (sales) and Brent (finance) were professional and easy to work with made purchasing easy and straight forward. Thank you Brent (finance) were professional and easy to work with made purchasing easy and straight forward. Thank you More

Rairdon's won my business from the first moment of interaction and has continued to do so ever since 2014. They go above and beyond, they "make it right" when you need service or parts or any vehicle interaction and has continued to do so ever since 2014. They go above and beyond, they "make it right" when you need service or parts or any vehicle related assistance. Travis in the Parts Dept. has proven integrity and an innate drive to make the customer happy, without being asked. I'll be a Rairdon's customer, buying and getting my vehicles serviced there because of him and the great team of folks! More

Tim did a great job and took the time to understand the issue I was having. Greatly appreciated the attention. Excellent customer service. Great job!!! issue I was having. Greatly appreciated the attention. Excellent customer service. Great job!!! More

supposed to be an express service oil change as part of my maintenance package, it took much longer than expected almost 2 hours. The service should really be expedited if you're going to label it as expre my maintenance package, it took much longer than expected almost 2 hours. The service should really be expedited if you're going to label it as express. More

John Nesmith was great to work with. He was very patient and helpful. Made the process of buying my Jeep easy! We’ll be back to him in the future! and helpful. Made the process of buying my Jeep easy! We’ll be back to him in the future! More

Great quick service, Travis and Jorge were great help in the service department. They identified, assessed, and resolved my situation flawlessly and in a timely manner. the service department. They identified, assessed, and resolved my situation flawlessly and in a timely manner. More

worst service dept ever. I hope this keeps people from making the same mistake I did. I purchased a 2015 Ram 2500 (brand new) and I understand that faulty products get thr I hope this keeps people from making the same mistake I did. I purchased a 2015 Ram 2500 (brand new) and I understand that faulty products get through but the service dept at this location has been the absolute worst. Here are some details. 1st issue, there was no gasket in the third brake light, so my under-seat compartments filled with water. I made an appointment and was told the repair would take 4 hours. Its two screws and yes it did take 4 hours somehow. 2nd. the steering linkage came apart while driving. I put it back together and took it in after making an appointment to have it and the alignment checked. I was told that it would take 4 hours. As a former automotive technician for many years, I had some concerns with this so I went outside and saw a tech take my truck for a drive (5min max) and then parked it, where it stayed for the remaining 3hr and 55 min. unacceptable customer service. period. More

Easy process from when we dropped off our car to finish. Jorge got me checked in gave me the option of additional service and gave me an estimate for when the work would be done. The whole thing was done 30 Jorge got me checked in gave me the option of additional service and gave me an estimate for when the work would be done. The whole thing was done 30 minutes early and we were on our way. Great job! More