Rainbow Chrysler Dodge Jeep LLC - Service Center

FROM MARK WANDREI 24 HOUR TRUCK SALES AND SERVICE 248 GENERAL PATTON MANDEVILLE LA70068 1704 GENERAL PATTON MANDEVILLE LA70068 1704 More

I would highly recommend Rainbow Chrysler Dodge Jeep’s service department. The employees there are professional, courteous, efficient and knowledgeable. service department. The employees there are professional, courteous, efficient and knowledgeable. More

Excellent customer service Good follow through attention to detail work hard to solve my problem to detail work hard to solve my problem More

Still don’t have the part they needed to order! Claim they can only order parts every 5 days. Unacceptable. Claim they can only order parts every 5 days. Unacceptable. More

Fast service, friendly staff and always a pleasure to visit for a service. Will be back as they always treat me well when we come in. visit for a service. Will be back as they always treat me well when we come in. More

They Went out of their way to make sure I was taken care of on multiple occasions. of on multiple occasions. More

If I could give 0 stars I would. The service representative I had was extremely rude, and terrible at communication both times I have brought my vehicle in. They really should be upf The service representative I had was extremely rude, and terrible at communication both times I have brought my vehicle in. They really should be upfront in telling their clients that an appointment does not mean anything. I had an appointment on a Monday morning and was not given any information. I would have even accepted the fact that I wouldn’t be contacted until the next day, but no. Was given nothing. I called the next day around noon to check in on the status of my car and was told they still hadn’t seen it. It wasn’t until the following day that I was contacted- they said they would need to run diagnostics and I would need to pay $180. So we did. Again, no communication on what to expect moving forward. I had to call the following day to check in. They had 0 answers. Their suggestion was that they needed further diagnostics. Instead of moving forward with their $650 further diagnostics, I moved my car to another shop. This shop is very confident that your dealership did not actually attempt to diagnose anything. They were able to find the problem very easily- needed spark plugs replaced. they said there are no fingerprints on the engine where the technician would’ve needed to look to run diagnostics and easily figure out the problem. Of course you never get to speak with the actual technician so who knows what was actually done, if anything at all. All communication, if any, comes through the service representative, who was terrible and had ZERO information throughout this entire process. At the end of the day we took my car and only spent $180 thank god, but I’m still upset we did even that. SAVE YOUR MONEY, do your research, and go elsewhere!! More

They were very helpful and understanding of my situation. The reason I’ve purchased multiple vehicles from this dealership The reason I’ve purchased multiple vehicles from this dealership More

Scheduled my appointment with ease. Was in and out very quickly. Professional yet very personable. Sat in the comfort of the showroom while waiting for my vehicle. Have always had a Was in and out very quickly. Professional yet very personable. Sat in the comfort of the showroom while waiting for my vehicle. Have always had a good experience. More

Good good very good ok ok ok ok ok ok ok ok okay okay okay okay More