RBM of Atlanta

I found both Eric and Shawn to provide the utmost professional service with their respective roles in my dealings with RBM for many years with sales and service. Both are very responsive and both kee professional service with their respective roles in my dealings with RBM for many years with sales and service. Both are very responsive and both keep me abreast of of the information regarding my auto with service needs and concerns and new offerings for new autos. Each of them has always made themselves available to meet with me any time I've requested. Would highly recommend RBM and especially Eric and Shawn to be your primary contacts. More

As a loyal customer, I found Gerry to be very knowlegable, courteous, and always willing to go the extra mile to meet and exceed our expectations. I will continue to use RBM for all of our veh knowlegable, courteous, and always willing to go the extra mile to meet and exceed our expectations. I will continue to use RBM for all of our vehicles need, thanks to Gerry and the entire team. RBM is very lucky to have him. Georgi Taja More

Gerry Modzelewski was extremely professional and friendly but also represented the dealership in a trustworthy manner. He provided answers to all my questions without hesitation and without using unscrupulou but also represented the dealership in a trustworthy manner. He provided answers to all my questions without hesitation and without using unscrupulous sales tactics. Other representatives at other MBUSA dealerships did not represent themselves as well therefore I chose to do business with RBM of Atlanta despite their location being farther away. I also felt that I was treated very fairly and received a great car for the price I paid. The dealership was the cleanest of all dealerships I visited and appeared to be managed very efficiently along with being very personable. All the employees were courteous. I felt confident that I will receive as superior service after the sale as I did while I was car shopping. I have already recommended the dealership to my manager and expect when he is ready to purchase a car he will visit RBM. I certainly plan to return when I am ready for another car. More

As usual, customer service was great from start to finish. Michael Klagge, my service advisor, kept me informed every step of the way and made great recommendations. Car was washed and delivered when finish. Michael Klagge, my service advisor, kept me informed every step of the way and made great recommendations. Car was washed and delivered when promised. Can't imagine going elsewhere!! Great location and very convenient. More

I have been an RBM customer for 15+ years. Working with Curt Cunningham is like no other automobile service expert I have ever encountered. Curt looks into all aspects of total automotive care. He is alway Curt Cunningham is like no other automobile service expert I have ever encountered. Curt looks into all aspects of total automotive care. He is always honest, friendly and forthright. Curt's ability to be anticpatory about future maintenance needs highlights his attentiveness to details. Even in situations where I have not made an appointment and have had an emergency with needing my S420 repaired, Curt has always found a way to fit me in his schedule, arrange for a loaner and get me back out on the road. I would recommend Curt to anyone with a the highest possible recommendation. Simply outstanding!!!!!!!!!!! More

I came in simply to look at and test drive a few models, but Gerry was so helpful in finding me exactly what I wanted at a price I could live with, I bought a car that day. Gerry has a great personality an but Gerry was so helpful in finding me exactly what I wanted at a price I could live with, I bought a car that day. Gerry has a great personality and is not only knowledgable, but is also a pleasure to deal with. And to top it off, since I had not planned to buy that day and thus, had not brought my checkbook, Gerry followed me home to collect the check. A wonderful buying experience. More

Eric Koeningsberg did an excellent job of representing RBM and Mercedes when I purchased my 2008 C Class. He was extremely knowledgable and articulate about the vehicle and options, took the time to loca RBM and Mercedes when I purchased my 2008 C Class. He was extremely knowledgable and articulate about the vehicle and options, took the time to locate and quickly acquire the model I wanted with the options I wanted and did not employ high pressure tactics (such tactics would have caused me to go elsewhere). Additionally, he was courteous, efficent and provided very good post sale support. RBM also provides pompt, professional maintenance service. The dealership has always treated my car and me well. The only issues I have had relate more to Mercedes than to RBM. In my view, Mercedes prices its extended warenties and its maintenance service too high. I love the car and how I am treated by RBM, but the length of new car current warrenty, the lack of a reasonably priced extended warreny and the cost of maintenance is high enough to be of concern in selecting my next vehicle. More

Eric has done an outstanding job providing all the information and follow-up needed in several new car purchases. He has placed our needs and concerns as priority. His continued contact has been exce information and follow-up needed in several new car purchases. He has placed our needs and concerns as priority. His continued contact has been exceptional. He has placed our best interest in the continued use of the car and not merely a new car sale. More

If you are planning to buy a Mercedes in Atlanta RBM is the only choice. If you expect to be treated professionally and fairly, deal with Eric Koenigsberg. My wife and I recently ordered an E350 sedan and the only choice. If you expect to be treated professionally and fairly, deal with Eric Koenigsberg. My wife and I recently ordered an E350 sedan and E350 Cabriolet(European Delivery Program) thorough Eric, and couldn't be more pleased. If you want to be jerked around go somewhere else. Eric and RBM are first class. Glenn Ross More

Ronald Perkins is my service advisor and his knowledge, customer service and professionalism is second to none. I started getting my S430 serviced by RBM in 2009 and from day one Ronald has always gone abo customer service and professionalism is second to none. I started getting my S430 serviced by RBM in 2009 and from day one Ronald has always gone above and beyond to ensure total customer satisfaction. Just recently I encountered an issue with my warranty company not wanting to cover a transmission problem on my car. Ronald and I did a three way call with my warranty company and to no avail the company would not budge. However,due to Ronald's thoroughness and persistence on obtaining indisputable data on the root cause of the transmission problem my warranty company had no other choice but to honor my claim. Awesome job Ronald! Thanks for everything. More