Quirk Works Subaru

My best experience ever buying a vehicle. I got my second Subaru from the dealership this week (the first Subaru was also from this dealership). Xavier in sales and Tom the manager. We're stra I got my second Subaru from the dealership this week (the first Subaru was also from this dealership). Xavier in sales and Tom the manager. We're straight forward with me on the price. I will highly recommend this dealership to all my friends and family. Thank you Xavier and Tom for being professionals. Most important got the best deal. More

Great Dealership! I made an account just to leave a review of my wonderful experience here at Quirk Subaru. As a mother of two and one on the way, not only were we conc I made an account just to leave a review of my wonderful experience here at Quirk Subaru. As a mother of two and one on the way, not only were we concerned about finding a car that meets all of our needs but also, to find a day and time that would work best to look at cars and be in and out. As a growing family, safety as well as room was a top priority of ours in a car. After looking at consumer reports, we were drawn to Subaru because of all the safety awards it has received over the years. My husband and I ended up here at Quirk by a recommendation of his co-worker due to how great of an experience they had there. They were completely right! We were helped as soon as we walked through the door. Our salesman was awesome but I’ve honestly probably have not seen such a group of individuals that worked so fast and efficiently together as a team at a dealership. It was a really hot day when we went and they greeted us with smiles, water and the knowledge of knowing exactly what my family and I needed and wanted in our car. They completely understood that we didn’t want to stay long at the dealership since we came with a decent idea of what we wanted (and two grouchy toddlers in which they gave them coloring books). Thankfully, we had spoken to our insurance company beforehand about possibly buying a new car and with the help of the Quirk Subaru team, they had our brand new 2018 Forester inspected and registered within two hours of us walking through the door. I have never been more impressed with a dealership before and I will certainly be a returning customer in the future. A big thanks to the Quirk Subaru Team! More

Referring bonus That's a big lie , told $100 ends up only give me A $50 check ,what are a lie.i would never bring anyone into third door. That's a big lie , told $100 ends up only give me A $50 check ,what are a lie.i would never bring anyone into third door. More

Customer Service Falls Flat I purchased my '13 Legacy 3.6R last April, and in the fall i received a letter from Subaru with a small recall (wiper blade motor needed to be replace I purchased my '13 Legacy 3.6R last April, and in the fall i received a letter from Subaru with a small recall (wiper blade motor needed to be replaced). I needed an oil change so I decided to make an appointment at Quirk for both the recall work and a synthetic oil change. I pull it into the service bay, and an employee ushers me inside. Before introducing himself, he pulls out a laminated sheet explaining what the 30k mile service covers. I again repeat just to do the work i scheduled it for. He says, OK it will be 45 minutes. An hour and a half later, he says it's ready. He hands me a slip showing $0, so I asked how much the oil change is. He said I declined that service (I declined his $500 30k mile service). Instead of apologizing and saying he'll go and do the oil change now, he rudely asks for his pen back. I drove 300 feet to a Jiffy Lube and was treated like a King. Do yourself a favor and stay away from this "dealership" as you're clearly just a number to them. I bought my car out of state at Subaru of Stamford, wish they were closer for service because they were A+. More

Fraud Alert - Stay clear To make a long story short I bought a car from them and had to fight with them to trade it in at a loss because there were issue they wanted to put a To make a long story short I bought a car from them and had to fight with them to trade it in at a loss because there were issue they wanted to put a Band-Aid on for a new car. My local Subaru service center disagreed with quirks solution to tape my molding on that was falling off. The only solution was to order a new part that needed to be painted and my car paint blended. Never mind the issues with the car I had requested the financing paperwork from the dealer and paperwork I had never seen was provided with another person’s signature. Long story short I reached Subaru corporate and told them in which they gave me a loyalty credit and I traded the car in at what would have been a 5k difference but after promising to take legal action I traded for a car and was given around 2k less back for the car I had bought 9 days ago. Issues: New Car damaged and solution to tape on molding or blend car paint with new part Key they claimed was $700 and too expensive to replace looked like it was taken to a belt sander Screamed at by sales manager on sales floor because I asked for a new key Someone signed my name on finance paperwork Trade-in was around 2k less than the faulty price they sold me the car for More

Great Experience My husband and I went in just to look at and test drive as we were comparing several cars before making a decision. We worked with Greg Valentgas fro My husband and I went in just to look at and test drive as we were comparing several cars before making a decision. We worked with Greg Valentgas from the first time we went to the dealership and were up front about our plans making it clear that we were not purchasing a car that day. Greg was friendly, helpful and did not pressure us at all to make a purchase. He was easy to get a hold of on the phone when we had further questions and when we decided to move forward with purchasing our Outback he was great to work with to finalize the process. I highly recommend working with Greg if you are in the market for a new Subaru! More

Poor salesmanship. follow script with pricing, not flexible Quirk Ford sold me 4 vehicles sight unseen by working the deal out via phone, email, or both. I would just come in for the paperwork, and the price wa Quirk Ford sold me 4 vehicles sight unseen by working the deal out via phone, email, or both. I would just come in for the paperwork, and the price was always much less than "internet pricing" Quirk Subaru would only quote the exact same price that's on the website? What's the point of "clicking" for a special price if its the same? Anyway, I bought a Subaru from Patrick Subaru today with only 2 emails and a 15 minute conversation. Peoples time is much too valuable to walk in and not get what you want when you could have already determined that before stepping outside your door. Because of my long history with Quirk, I reached out to the saleswoman again and said I'm interested in a WRX STI and would like to still do business on another vehicle. The saleswomen replied to me email fairly quickly, and.....wait for it! The price was higher than the internet price! This is my first time writing a review that was negative. I think the salespeople should be trained to understand that just because you walk in the door or call, doesn't mean that the person is buying. You need to earn that sale and trust. Jim Altabello from Quirk Ford was great and if he is still there and I wanted to buy a Ford, I wouldn't even call anywhere else, because we would work it out. For the experience I have had with Quirk Subaru over the last few days, I can say that not only would I not purchase a Subaru from them, I would also deter any friends or family from purchasing at this dealership More

Stay away! People are not friendly here! I chose this dealership as I live in the neighborhood, but totally regret it now. The GM, George has absolutely no sense People are not friendly here! I chose this dealership as I live in the neighborhood, but totally regret it now. The GM, George has absolutely no sense that he's talking rude. They made my car buying experience a nightmare. I do not recommend this place. More

Never use this dealer I plan to buy a Subaru Legacy and send out several price quotes to several MA Subaru dealers. Quirk Works Subaru's internet sales provide a very appea I plan to buy a Subaru Legacy and send out several price quotes to several MA Subaru dealers. Quirk Works Subaru's internet sales provide a very appealing price to lure me to the dealer place. Once I get there, they use all kinds of excuses (such as the discount coupon ran out..) to refuse to give me the price they sent to me. They persuade me to buy it at a higher price they offer on site. I suspect that Quirk Works Subaru's management quietly encourage their sales to do so in order to attract more customers. So never do business with this sneaky, unreliable dealer! More

STAY AWAY Absolutely STAY AWAY from this dealership! 1) They pulled my credit report although I have been assured several times that they wouldn't do so. I Absolutely STAY AWAY from this dealership! 1) They pulled my credit report although I have been assured several times that they wouldn't do so. I specifically requested this, in the presence of my wife, twice! And I was reassured twice! Two days later, I get a notification from the credit rating agency that there has been an inquiry by Quirk... 2) The general manager (George Valentgas) himself admitted that his salesman - Mark, who quoted a monthly payment of "lower $400s" for the very same car that the general manager later tried to sell me for "$270/mo" was "new and was trying to make money"... At my expense!!! This is not a marginal mark up, it is 48%. Unethical... 3) Today (one month after that pulled my credit report against my will), I get a letter from them telling that they "cannot provide credit to me" (for which I never applied)!!! They are incompetent. untrustworthy crooks. Stay away and SPREAD THE WORD. I certainly will. More