Quirk Works Subaru
Braintree, MA
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Went to Quirk Subaru, looking for a new car. Met Peter, was very very helpful, he was very knowledgeable. Test drove a vehicle, enjoyed the ride. Did not lead me to something I wasn't into, there wasn't an was very very helpful, he was very knowledgeable. Test drove a vehicle, enjoyed the ride. Did not lead me to something I wasn't into, there wasn't any pressure that you would normally get at dealers. I'm not exaggerating when I say that I had a completely comfortable time while I was there. A very reputable dealership, made me feel welcomes and they know their stuff. * * * * * More
After a lengthy and frustrating search of local Subaru dealerships I called Quirk Works Subaru and told the manager what I wanted.His answer was, "yeah, we can do that." I was pretty skeptical. I almost d dealerships I called Quirk Works Subaru and told the manager what I wanted.His answer was, "yeah, we can do that." I was pretty skeptical. I almost didn't make the trip. When I arrived they actually left me alone to browse around -- talk about no hassle -- and when I approached the sales desk I was directed to Mr. Scott J McDonald. He brought out a black Forester and I instantly fell in love with it. We went for a brief test drive (I had driven my girlfriend's new Forester quite a bit -- he didn't really have to sell me on the car) and then we sat down to talk numbers. I told him what and how I wanted to pay and he said, "yeah, we can do that." And then he brought another manager by and I told him and he said "yeah, we can do that." So they ran my credit, and printed out a sales agreement and guess what, THEY DID THAT! Through out the process I felt very comfortable, no pressure whatsoever, none of this "well, can you work with us" business that was the song and dance at all the other dealers. They even took care to include the tax in my monthly payment so it came out to exactly match the numbers I had asked for. I have to say that the paperwork part of the deal was completely straightforward and transparent. The night I signed I actually slept better than I had in the past few weeks, worrying over "car deals". And speaking of a straightforward, professional, nice salesperson, Scott is top shelf. When I went to pick up my car I had asked for locking lugs for the alloy wheels, and the service department hadn't put them on. Two days later a UPS package from Scott arrived containing the lugs, free of charge! Also, the sign out on the car was unique. Scott spent about 40 minutes going over everything, they keys, the books, the warranties,and then took me through a meticulous walk-through of my new Forester, pointing out many features I didn't know... the sorts of things I might have never figured out unless they were pointed out. I really had the feeling I wasn't going to get out of there with my new car until Scott felt I was really comfortable. He even asked "do you feel comfortable with the car." All I can say is that I would highly, strongly recommend this dealership to anyone interested in a Subaru. I had been to most of the dealerships and friends who have bought elsewhere. None compares with Quirk. No hassle, low key, no hard sell, great price and service! And when you go there, make sure you ask for Scott! More
When I went to quirk subaru after shopping a couple different dealers I was immediately greeted by a salesman named Paul Forenza. From the start he was very helpful in finding what I was looking for an different dealers I was immediately greeted by a salesman named Paul Forenza. From the start he was very helpful in finding what I was looking for and wasn't pushy at all. I was a lot more compfortable because of the no pressure as compared to other dealers. After we found the exact car I was looking for the pricing was awesome and hassle free no long negotiations! All in all my experience at quirk was great and I will be recommending them to everyone in the subaru market! More
I brought my 10 year old Outback in for a new timing belt and to check on a coolant leak. Before quoting the work, they put the car up on the lift to check out the leak and look for any other problems. R and to check on a coolant leak. Before quoting the work, they put the car up on the lift to check out the leak and look for any other problems. Rather than just blindly doing the work I came for (and taking my money), they wanted to make sure we knew about any other issues before putting money into a car this old. My car would have needed some major repairs, which I was not prepared to do yet. They gave me a very reasonable quote and encouraged me to think about it. No hard sell, just honest information; it's so refreshing. Even though I have not yet decided if I will get the repairs done, I highly recommend this dealer for service based on their honest and straight forward approach, and I've already recommended them to my friends who have Subarus. More
First I want to say that my experience with dealerships thus far hasn't been very good. I've definitely been overcharged in the past and wasn't educated about the issues entirely. Today, my whole outlook c thus far hasn't been very good. I've definitely been overcharged in the past and wasn't educated about the issues entirely. Today, my whole outlook changed. I called Quirk Subaru and spoke with Dan the service manager and immediately he was nice and personable. I told him that I've been experiencing some vibrations with the brakes. Dan invited me to bring my car into the shop and when I got there I was introduced to Mike, the mechanic assigned to my car. The service manager and the mechanic educated me about the issue and I gave them to green light to fix the brakes because I knew that the quality of work would be superior. Long story short, Quirk Subaru's customer service has made a full 180 degree turn from past. Everyone there provided above and beyond service. I would definitely return as a customer as long as Dan and Mike are at Quirk Subaru! More
i gave this rating on this dealer because he was very helpful with everything i asked of.he answered question right to the point also he was not pressuring me into buying the car like some of the other d helpful with everything i asked of.he answered question right to the point also he was not pressuring me into buying the car like some of the other dealers at other dealership. the price was really great. i will tell you this that i will be recommending more people to this dealer. More
Dan O'Connell and everyone at Quirk Works in Braintree have been great to deal with on the servicing of our Subaru Forester. They are honest with their assessment of any problems with our car and give us have been great to deal with on the servicing of our Subaru Forester. They are honest with their assessment of any problems with our car and give us their undivided attention. No fluff-offs or suggestion of unnecessary work from Quirk Works! We had been customers of Planet Subaru in Hanover and were quite dissatisfied with them forcing us to move on to Quirk Works. We are so glad we did! More
Let me start by saying, I normally shop local/small businesses. yet, after having been to 2 local Subaru dealerships and left feeling overwhelmed, taken advantage of and a bit "put off"- I decided to businesses. yet, after having been to 2 local Subaru dealerships and left feeling overwhelmed, taken advantage of and a bit "put off"- I decided to go to Quirk in Braintree. From the minute I walked into Quirk Subaru I was greeted with professionalism, smiles and knowledgable staff. They were able to answer all my questions, assist me through my "want and need" list and most of all- guide me through the financial aspect. I not only got a better, more luxurious car than I intended, but I got it at a much better price then I have seen (at the 2 local places & online). Scott was absolutely awesome! he was patient, kind and a great salesman- not the stereotypical shark :). Jim the sales manager (Im not sure of this title) was not only fair, but he was easy to talk to and made this process less stressful! Last but not least, Tanga (sorry if im mispelling your name). Tanga handled my finances with experience,knowledge and professionalism. Thanks to you all- I love my Subi and had a great experience at QUIRK. I will definitley recommend Quirk and wont go anywhere else in the future!!! - ABsubaru Bridgewater, MA More
I recently had a major repair completed on my Subaru (I love ths car). It was the kind of repair that you wonder if your car will ever be the same. Needless to say Dan, the Service Manager was great. He ke love ths car). It was the kind of repair that you wonder if your car will ever be the same. Needless to say Dan, the Service Manager was great. He kept me informed on the progress, he worked with me on a making sure it was a fair deal and he had a great way about him. Honestly, I have had my vehicle serviced here a few times in the last year and they were all positive experiences and it is entirely because of him. I used to bring it here but the Service Manager before Dan was condescending so I started to bring it elsewhere. Nonetheless, Dan is there so that's where I bring my Subie. He ensured that not only was the repair made but that it was done with complete expertise and professionalism. He is an asset. A very difficult thing to find in a dealer service manager job. Overall, a good dealership and a strengthening service department. More
I am just starting process of considering brands/cars. I was greated by a salesman, named Scott. Not only did he make me feel comfortable, but he was very knowledgeable of the car/brand. His easy style was was greated by a salesman, named Scott. Not only did he make me feel comfortable, but he was very knowledgeable of the car/brand. His easy style was a BREATH OF FRESH AIR, as compared to other dealerships I have visited. If I decide to go with a Subaru vs. another brand, I will be back. More



