Quality Auto Mall

I lease a ford escape and the only complaint I have after I pick it up on a Saturday the back up camera stop working told my salesmen he told me it was a down load to come back on Monday for service which I I pick it up on a Saturday the back up camera stop working told my salesmen he told me it was a down load to come back on Monday for service which I new they would be close so I call service and they told me they new about the camera when I pick it up on Saturday and it has to be replace so I call the salesmen he said he would check when it was coming in he would call me as of Sept 15 still no call the escort is a great truck why would you not tell me up front More

I have used this dealer nw for awhile to service family cars and they are great! each time my experience has been great. They are friendly they explain things and they are always done on time. cars and they are great! each time my experience has been great. They are friendly they explain things and they are always done on time. More

I had a great experience the team was excellent! Thank you for getting it done on such short notice. My family absolutely loves the truck. you for getting it done on such short notice. My family absolutely loves the truck. More

Very good My only complaint was that I had an appt. Arrived on time, but car was not ready. It had a dead battery. Problem was taken care of immediately. I My only complaint was that I had an appt. Arrived on time, but car was not ready. It had a dead battery. Problem was taken care of immediately. I thought car would have been ready when I got there. Also, I would have liked some instructions on how some of the options worked in the car, but due to the virus no one was allowed in the car and it was getting late and we had to leave. Basically everything went very well. Thank you. More

I have always had excellent service at Quality Auto - the service manager is so nice & listens to my issues/problems regarding my car & takes care of them. Thank you Ford Pat Cole service manager is so nice & listens to my issues/problems regarding my car & takes care of them. Thank you Ford Pat Cole More

My wife and I truly liked Jared who helped us to choose our 2018 Ford Explorer. He was respectful and informative throughout the transaction. I would deal with Jared again in the future. our 2018 Ford Explorer. He was respectful and informative throughout the transaction. I would deal with Jared again in the future. More

Satisfying Service Work is done well and efficient. People are polite. I have 2 cars and I even take my Hyundai there. I would recommend this dealership to anyone. Work is done well and efficient. People are polite. I have 2 cars and I even take my Hyundai there. I would recommend this dealership to anyone. More

Personal Service and Quality Work Carlos Santana treats you like family. I have dealt with him for many years whenever I needed service. The best compliment is to say that I trust him, Carlos Santana treats you like family. I have dealt with him for many years whenever I needed service. The best compliment is to say that I trust him, he has never steered me wrong and always looks out for the customer. More

Great service experiance. Carlos Santana as always provided excellent service. When I bring my truck for service I know Carlos will make sure it is fixed right and in timely m Carlos Santana as always provided excellent service. When I bring my truck for service I know Carlos will make sure it is fixed right and in timely manner. More

TIMING CHAIN NOISE I BROUGHT MY TRUCK TO DEALER FOR TAPPING SOUND UPON START UP TO HAVE REPAIRED AND THEY DID A RECALL AND UPDATE ON COMPUTER , STILL MAKING SAME NOISE B I BROUGHT MY TRUCK TO DEALER FOR TAPPING SOUND UPON START UP TO HAVE REPAIRED AND THEY DID A RECALL AND UPDATE ON COMPUTER , STILL MAKING SAME NOISE BUT WAS TOLD THAT WAS POSSIBLE, AL IN SERVICE WAS VERY HELPFUL AND TOLD ME IF I HEAR IT AGAIN THEY WOULD HAVE TO MAKE FURTHER REPAIRS More