Quality Auto Mall

I have purchased SIX new Ford Explorers (3) XLT..(1) Sport and (2) Explorer ST models. I absolutely love my 2021 ST in Rapid Red..What an amazing staff headed by Tim Bernard and sales Paul Logan. Thank Sport and (2) Explorer ST models. I absolutely love my 2021 ST in Rapid Red..What an amazing staff headed by Tim Bernard and sales Paul Logan. Thank you More

If I could give Quality Auto Mall 10 Stars, I would. This is not my first purchase from Quality Auto Mall. Danny Dindial is truly an amazing man. He's more than a salesman. He's a friend. He is hone This is not my first purchase from Quality Auto Mall. Danny Dindial is truly an amazing man. He's more than a salesman. He's a friend. He is honest and wants you to feel welcomed, not being pushed to purchase something. The reason I went back to Quality Auto Mall was because of my experience on my last lease. I knew I would be taken care of and would leave there extremely happy. From the front reception, Michelle, who is awesome to John and Mike who were both awesome as well. The technicians who helped remove some items from the truck I was turning in were awesome as well! Have I said everyone is awesome? I HIGHLY recommend you go to Quality Auto Mall for your next new or used vehicle. You will leave there knowing you made the right purchase. Danny and team; see you in a few years for my next one! Guaranteed!! More

Quality auto mall made it a great experience in difficult times for the car business. They were extremely accommodating and a pleasure to do business with. Paul and Tim were great! times for the car business. They were extremely accommodating and a pleasure to do business with. Paul and Tim were great! More

This is a great Dealership. Al Germain always advises which part and at what price to order. The last time they fixed my gearbox clutches under warranty. I've been driving for six months, everything is f which part and at what price to order. The last time they fixed my gearbox clutches under warranty. I've been driving for six months, everything is fine. More

Employee’s are friendly & made me feel welcomed. The issue I experienced had to do with vehicle lack of certified inspection for a pre certified used vehicle. I purchased the vehicle now two weeks ago. issue I experienced had to do with vehicle lack of certified inspection for a pre certified used vehicle. I purchased the vehicle now two weeks ago. The day of purchase was a rainy day next day I noticed a crack on windshield unfortunately that was not inspected & had to pay a portion for replacement. The amount I was told that I would pay by sales rep was never put in writing there was a dispute in amount because sales rep told me different. The other issue on day of purchase the vehicle was not cleaned out, I even found used mask & gloves random stuff in the vehicle. I was told by the sales man when I come in next time to pick up plates he would have the vehicle detailed. When that day came he then said he never said that. Today I try lowering passenger side window & that does not work another issue I would have to pay out of pocket because PRE CERTIFIED means NOTHING. More

Tom Dickman service advisor and all the people in customer service and mechanics do a great job there It’s a pleasure to come to the dealership customer service and mechanics do a great job there It’s a pleasure to come to the dealership More

I take my 2 vehicles to Quality mall regularly for service and maintenance. They are upfront honest and very helpful. Tom Dickmon is especially helpful for his diagnostic skills. service and maintenance. They are upfront honest and very helpful. Tom Dickmon is especially helpful for his diagnostic skills. More

When I purchased my 2016 Explorer (4th one) I was guided thru the process very easily. All questions and concerns where addressed. the service department is great. All work is explained and done in a t thru the process very easily. All questions and concerns where addressed. the service department is great. All work is explained and done in a timely manner. More

Service team is ahead, they are Bilingual, keep you posted and care for you, in all my visits they care for you to be satisfied posted and care for you, in all my visits they care for you to be satisfied More

I went in to get my check engine light looked at. They found another problem, I brought my car back and they fixed the problem, but I have to go back because they want to make sure the problem ( oil leak found another problem, I brought my car back and they fixed the problem, but I have to go back because they want to make sure the problem ( oil leak ) is fixed. They could’ve just told me it’s fixed and sent me on my way. More